Tony Zacconi
Tony Zacconi at Capital Chrysler Jeep Dodge
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Tony Zacconi

Business Manager

Capital Chrysler Jeep Dodge

2500 Palladium Dr #1200
Ottawa, ON K2V 1E2

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29 Reviews
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29 Reviews

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29 Reviews of Tony Zacconi

October 25, 2024

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We purchased a 2020 Honda CRV from Eddy and Tony cash, it was quick easy and painless thanks boys More

by Johana
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nyanda

April 28, 2024

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such a cheat, you will not get what promised. Avoid at all costs! Save yourself the headache More

by scammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 07, 2024

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Added hidden fees to my vehicle without disclosing any information. I had to cancel the deal as he did not ask me about adding the fees. He will try to figure multiple ways to earn extra bucks out of y More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 24, 2021

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Thanks Eddie for an easy car buying experience. Everyone involved was informative, got back to me quickly and attentive to what we were looking for in a vehicle as a family. More

by Joe
Recommend Dealer
Yes

Other Employees Tagged: Josh Ovington, Eddie Nyanda

October 30, 2020

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The sale was quick with no hassles. I got the model I wanted with a few more options than expected for the value I was looking for. Eddie and Tony were friendly and ensure I was satisfied with the purcha More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nyanda

February 29, 2020

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Excellent & Professional A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly pa More

by markhogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris MacCuaig

February 19, 2020

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Great second experience! This is the second time I’ve purchased a vehicle from Johnny. Walked into the dealership Tuesday and picked up my new Dodge Ram 3 days later. They wer More

by Deborah.cartwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnny Kasparian

September 11, 2019

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Taken Advantage My wife attempted to find her dream car only to find a nightmare. She was told to put a deposit to hold her vehicle until I was able to get in town to More

by Tres Qualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 12, 2019

Capital Chrysler Jeep Dodge responded

Hi Courtney Courchesne & Tres Quall, We are sorry to hear about your recent experience with the 2018 Dodge Durango here at Capital Dodge. We take great pride in offering our customers quality vehicles at great prices. As per your statement, we did give you an extra discount on the Durango and agreed to all of Courtney’s terms for financing, interest rates and payments. The deposit that was applied to the purchase was a downpayment, part of your $10,500 down. You also wanted the payments to come out of your bank account on a certain date, which we changed on the bill of sale as per your request. Also, we did repair the damaged LED Race Track Taillamp on the Durango with zero charges and we were happy to offer you a no charge rental vehicle. All of our vehicles that are purchased from the auction or that are trades are fully inspected by one of our certified technicians. We take pictures of all the pre-owned vehicles and have pictures of the Durango showing no damage when we were selling it. Yes, we can agree that there is now damage on it, whether it was caused by you or someone else, there is definitely now damage under the lower bumper. As per the detail on the inside of the vehicle, if you would like to reschedule an appointment to have it re-detailed on the interior, please feel free to reach our service department and they will setup a time that is convenient for you and at no charge. Our store policy is to take a deposit to finalize your purchase, have our customers sign a purchase agreement, initialize the bank paperwork and this secures the vehicle for the customer so no one else drives it. Then we proceed with getting it ready for delivery to our customers (safety inspection, detailing, licensing, etc) in a timely fashion. Unfortunately we don’t take deposits to hold vehicles, only to secure a customers vehicle purchase. We have a long standing relationship with our customers here in Ottawa, and have been helping customers for over 60 years. Some people put down a deposit to purchase a vehicle and then we refund it back to them when they come in to pick up their new vehicle. You decided that you wanted to keep your deposit as a downpayment to help reduce your payments on the purchase. Yes we realize that you are out of town, down in Texas working, and Courtney was the primary purchaser and financer on the deal. You negotiated with Scott, one of our former co-workers, who was also happy to help you with your purchase of the 2018 Dodge Durango. We appreciate your business and are always happy to assist in servicing and maintaining your vehicle in excellent condition here at Capital Dodge. Thank you, Jon Buckley Sales Manager Capital Dodge

April 26, 2019

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Not very impressed At first my experiance was great. Sales person was very helpful finding vehicles that fit my needs and budget. He found the perfect match and we agree More

by Thomas33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Conner

March 23, 2019

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Fantastic Customer Service! Dealt with this awesome dealership on 4 separate transactions in the past 2 years. Each time I received the best possible customer service from all th More

by JoReitano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Ovington , Scott Hamilton, Mike S

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