Tony Zacconi
Business Manager
Capital Chrysler Jeep Dodge
2500 Palladium Dr #1200
Ottawa, ON K2V 1E2
29 Reviews
Write a Review29 Reviews of Tony Zacconi
October 25, 2024
We purchased a 2020 Honda CRV from Eddy and Tony cash, it was quick easy and painless thanks boys was quick easy and painless thanks boys More
Other Employees Tagged: Eddie Nyanda
February 07, 2024
Added hidden fees to my vehicle without disclosing any information. I had to cancel the deal as he did not ask me about adding the fees. He will try to figure multiple ways to earn extra bucks out of y information. I had to cancel the deal as he did not ask me about adding the fees. He will try to figure multiple ways to earn extra bucks out of your pockets More
June 24, 2021
Thanks Eddie for an easy car buying experience. Everyone involved was informative, got back to me quickly and attentive to what we were looking for in a vehicle as a family. involved was informative, got back to me quickly and attentive to what we were looking for in a vehicle as a family. More
Other Employees Tagged: Josh Ovington, Eddie Nyanda
October 30, 2020
The sale was quick with no hassles. I got the model I wanted with a few more options than expected for the value I was looking for. Eddie and Tony were friendly and ensure I was satisfied with the purcha wanted with a few more options than expected for the value I was looking for. Eddie and Tony were friendly and ensure I was satisfied with the purchase More
Other Employees Tagged: Eddie Nyanda
February 29, 2020
Excellent & Professional A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly pa A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly payments. I called Craig and setup an appointment to talk. He was very friendly and professional without being patronizing. I met him later that morning and he patiently described the deal, and while the car that I was expecting to get into had already been sold Craig had prepared a better alternative that would not impact my budget and more than my current car. I don't like being 'sold' but I do like great customer service - and that's what I got. He walked me through the process and introduced me to Tony the finance guy and between the two of them were able to put together a deal that I could work with. Chris then arranged to have my snow tires put onto the new vehicle when I picked it up. The new car had been detailed perfectly, the final paperwork was quick and well organized. Overall a 5 star experience. I've purchased my last three cars at Capital for good reason - you guys make a good win-win deal and I drove away a very happy customer. More
Other Employees Tagged: Chris MacCuaig
February 19, 2020
Great second experience! This is the second time I’ve purchased a vehicle from Johnny. Walked into the dealership Tuesday and picked up my new Dodge Ram 3 days later. They wer This is the second time I’ve purchased a vehicle from Johnny. Walked into the dealership Tuesday and picked up my new Dodge Ram 3 days later. They were very fair on my trade-in and I felt I got the best price without a lot of negotiations. Tony was easy to deal with and had all the paperwork ready on pick up day. They even found a cell phone I had lost 6 months ago in my trade-in! Thanks Johnny and Tony! More
Other Employees Tagged: Johnny Kasparian
September 11, 2019
Taken Advantage My wife attempted to find her dream car only to find a nightmare. She was told to put a deposit to hold her vehicle until I was able to get in town to My wife attempted to find her dream car only to find a nightmare. She was told to put a deposit to hold her vehicle until I was able to get in town to put the rest of the down payment down and sign the paperwork for pickup, however they apparently had her sign a Bill of Sale without her knowledge when all she was supposed to be doing is putting a deposit down to hold the vehicle. When questioned about this the Finance guy Tony stated, "I do not see or speak to anyone who isn't signing a Bill of Sale". Through this process he back dated documents to July 31st when I witnessed with my own eyes him sign one of the documents on Aug 10th when we picked up the vehicle. Now after having the vehicle we have noticed that the vehicle was not detailed as there was food in between the seats and a mildew smell, there was LED's out in the back safety light and a broken driver side rocker panel. I am being told even though it is a safety issue that because the sales person (who quit by the way) did not make note of it that it is not their problem and they will not fix it. Horrible experience and horrible dealership. I will NEVER buy another vehicle from them and recommend others stay away as they are every sense of the words, "USED CAR SALESMEN". More
Other Employees Tagged: Sean Russett, Ryan Rodney, Mark Stuart
April 26, 2019
Not very impressed At first my experiance was great. Sales person was very helpful finding vehicles that fit my needs and budget. He found the perfect match and we agree At first my experiance was great. Sales person was very helpful finding vehicles that fit my needs and budget. He found the perfect match and we agreed on the deal, this is where things went downhill. After putting a deposit on the vehicle and signing a purchase agreement I left feeling excited about this new purchase. However after almost 3 weeks without even a phone call I requested my deposit back and was treated very poorly during this process. More
Other Employees Tagged: Conner
March 23, 2019
Fantastic Customer Service! Dealt with this awesome dealership on 4 separate transactions in the past 2 years. Each time I received the best possible customer service from all th Dealt with this awesome dealership on 4 separate transactions in the past 2 years. Each time I received the best possible customer service from all the excellent staff at Capital Dodge. The fact that I kept coming back is a testament to the great professionalism they provided with great integrity!!! Special thanks to Josh Ovington for the great customer service!!!!!! Always a pleasure! More
Other Employees Tagged: Josh Ovington , Scott Hamilton, Mike S