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Teri Lorenzen

Overview Reviews (161) Inventory (168)

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Teri Lorenzen

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Teri Lorenzen

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.9

161 Reviews

Overview Reviews (161) Inventory (168)

4.9

161 Reviews

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161 Reviews of Teri Lorenzen

February 12, 2025

Dealership Rating

Employee Rating

Chloe was knowledgeable, helpful, patient and easy to communicate with. The team was easy to deal with and made the buying experience a good one. communicate with. The team was easy to deal with and made the buying experience a good one. More

by Shari P

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Chloe Reardon

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Feb 17, 2025 -

Grande Prairie Volkswagen responded

Hi Shari, Thank you for your wonderful review! We're so glad to hear that Chloe and the team made your buying experience smooth and enjoyable. Providing knowledgeable and patient service is what we strive for, and it's great to know that we met your expectations. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle! Best regards, The Grande Prairie Volkswagen Team

January 29, 2025

Dealership Rating

Employee Rating

Salesperson very good. I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product without having to after sell. More

by Don

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: NavPreet Kaler

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Feb 01, 2025 -

Grande Prairie Volkswagen responded

Hi Don, Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with our salesperson. However, we are sorry to learn about your concerns regarding the finance department. We understand that feeling pressured to purchase additional products or services can be frustrating. We appreciate you bringing this to our attention and will be addressing it with our finance team to ensure they are providing all the necessary information and options without making customers feel pressured. We value your feedback and strive to make the car-buying experience as comfortable and transparent as possible. Sincerely, The Grande Prairie Volkswagen Team

January 24, 2025

Dealership Rating

Employee Rating

Very friendly and welcoming staff. Made sure we were well looked after. Seemed eager to please. Made sure we were well looked after. Seemed eager to please. More

by Len

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Paige Shelton, Kaitlyn Rogers

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Jan 31, 2025 -

Grande Prairie Volkswagen responded

Hi Len, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you felt so welcomed by our friendly staff and that they were eager to ensure you were well taken care of. We'll be sure to share your compliments with Shawn, Paige, Kaitlyn, and Teri. We appreciate your business and hope to see you again soon! Sincerely, The Grande Prairie Volkswagen Team

January 03, 2025

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Employee Rating

I recently purchased a new vehicle, and I couldn’t be happier with my experience! Sarah, my salesperson, was incredibly friendly, helpful, and made the whole process smooth and enjoyable. She took the ti happier with my experience! Sarah, my salesperson, was incredibly friendly, helpful, and made the whole process smooth and enjoyable. She took the time to answer all my questions and helped me find the perfect car for my needs. I absolutely love my Tiguan and would highly recommend this dealership to anyone looking for great service and an stress-free buying experience. Thank you for making this such a positive experience ! More

by Savannah Van Duzen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Savannah, Thank you so much for the kind words and the fantastic review! We're so glad to hear that Sarah made your car buying experience so enjoyable. We will be sure to pass along your compliments to her, Michael, Teri, and Sarah. We're excited you love your new Tiguan! We appreciate your business and your recommendation. Sincerely, The Grande Prairie Volkswagen Team

January 02, 2025

Dealership Rating

Employee Rating

Great service, very polite and very knowledgeable. Happy to have given them my business will recommend. Happy to have given them my business will recommend. More

by Riley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Michael Adewunmi, Chloe Reardon

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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Riley, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 30, 2024

Dealership Rating

Employee Rating

I had a great experience, with GP Volkswagen I would recommend everyone to buy a vehicle here recommend everyone to buy a vehicle here More

by Jake

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darcy Burrell, Sam Gerbrandt, Shawn Turcotte, Michael Adewunmi, Chloe Reardon

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Jan 02, 2025 -

Grande Prairie Volkswagen responded

Hi Jake, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Darcy, Sam, Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Dealership Rating

Employee Rating

It was very good service and everyone was really helpful, they knew what I wanted before I did! they knew what I wanted before I did! More

by Alexandra

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Alexandra, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Michael, Teri, and Sarah. It's fantastic to hear that their expertise and helpfulness made your car-buying journey so enjoyable. We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Dealership Rating

Employee Rating

Excellent service was provided when purchasing our new to us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. More

by Shandelle P

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, Franklin Manyika , Britney Purdy

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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Shandelie, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience purchasing your vehicle with us. We'll be sure to share your kind words with Britney, Shawn, Madison, Teri, and Franklin. It's wonderful to know that their patience and dedication helped you find exactly what you were looking for. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

November 30, 2024

Dealership Rating

Employee Rating

Their service is overwhelming , they are very good to their customers, they are very professional their customers, they are very professional More

by Thalithadube

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sarah Taylor

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Dec 03, 2024 -

Grande Prairie Volkswagen responded

Hi Thalitha, Wow, thank you so much for the incredible feedback! We're absolutely thrilled to hear that you found our service overwhelming in the best way possible! We'll be sure to share your kind words with Teri and Sarah. They'll be delighted to know that their professionalism and dedication to customer service made such a positive impact on your experience. We're so glad you chose Grande Prairie Volkswagen for your new vehicle purchase! Sincerely, The Grande Prairie Volkswagen Team

November 28, 2024

Dealership Rating

Employee Rating

Neat, clean and tidy with customer oriented staff that are very pleasant, friendly, and accommodating to work with are very pleasant, friendly, and accommodating to work with More

by digitec

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, Bryan Loewen, Mickaela Ward

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Dec 01, 2024 -

Grande Prairie Volkswagen responded

Hi digitec, Thank you for the wonderful review! We're so glad you found our facility neat and tidy and our staff pleasant, friendly, and accommodating. We strive to create a welcoming and positive environment for all our customers. We appreciate you taking the time to share your positive experience, and we'll be sure to pass along your compliments to Shawn, Madison, Bryan, Teri, and Mickaela. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

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