Teri Lorenzen
Teri Lorenzen at Grande Prairie Volkswagen
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Teri Lorenzen

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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5.0
158 Reviews
5.0

158 Reviews

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158 Reviews of Teri Lorenzen

January 03, 2025

Dealership Rating
Employee Rating

I recently purchased a new vehicle, and I couldn’t be happier with my experience! Sarah, my salesperson, was incredibly friendly, helpful, and made the whole process smooth and enjoyable. She took the ti More

by Savannah Van Duzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

Jan 10, 2025

Grande Prairie Volkswagen responded

Hi Savannah, Thank you so much for the kind words and the fantastic review! We're so glad to hear that Sarah made your car buying experience so enjoyable. We will be sure to pass along your compliments to her, Michael, Teri, and Sarah. We're excited you love your new Tiguan! We appreciate your business and your recommendation. Sincerely, The Grande Prairie Volkswagen Team

January 02, 2025

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Employee Rating

Great service, very polite and very knowledgeable. Happy to have given them my business will recommend. More

by Riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Grande Prairie Volkswagen responded

Hi Riley, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 30, 2024

Dealership Rating
Employee Rating

I had a great experience, with GP Volkswagen I would recommend everyone to buy a vehicle here More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Grande Prairie Volkswagen responded

Hi Jake, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Darcy, Sam, Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

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Employee Rating

It was very good service and everyone was really helpful, they knew what I wanted before I did! More

by Alexandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

Dec 20, 2024

Grande Prairie Volkswagen responded

Hi Alexandra, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Michael, Teri, and Sarah. It's fantastic to hear that their expertise and helpfulness made your car-buying journey so enjoyable. We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Dealership Rating
Employee Rating

Excellent service was provided when purchasing our new to us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. More

by Shandelle P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, Franklin Manyika , Britney Purdy

Dec 20, 2024

Grande Prairie Volkswagen responded

Hi Shandelie, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience purchasing your vehicle with us. We'll be sure to share your kind words with Britney, Shawn, Madison, Teri, and Franklin. It's wonderful to know that their patience and dedication helped you find exactly what you were looking for. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

November 30, 2024

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Employee Rating

Their service is overwhelming , they are very good to their customers, they are very professional More

by Thalithadube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Taylor

Dec 03, 2024

Grande Prairie Volkswagen responded

Hi Thalitha, Wow, thank you so much for the incredible feedback! We're absolutely thrilled to hear that you found our service overwhelming in the best way possible! We'll be sure to share your kind words with Teri and Sarah. They'll be delighted to know that their professionalism and dedication to customer service made such a positive impact on your experience. We're so glad you chose Grande Prairie Volkswagen for your new vehicle purchase! Sincerely, The Grande Prairie Volkswagen Team

November 28, 2024

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Employee Rating

Neat, clean and tidy with customer oriented staff that are very pleasant, friendly, and accommodating to work with More

by digitec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Grande Prairie Volkswagen responded

Hi digitec, Thank you for the wonderful review! We're so glad you found our facility neat and tidy and our staff pleasant, friendly, and accommodating. We strive to create a welcoming and positive environment for all our customers. We appreciate you taking the time to share your positive experience, and we'll be sure to pass along your compliments to Shawn, Madison, Bryan, Teri, and Mickaela. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

November 07, 2024

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Employee Rating

All team members we dealt with were professionals. They answered my questions and concerns well. Highly recommend dealing with these folks. More

by SS
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Chloe Reardon

Nov 09, 2024

Grande Prairie Volkswagen responded

Thank you for the wonderful review, SS! We're thrilled to hear that you had such a positive experience with our team members Shawn, Teri, and Chloe. Providing professional and attentive service is what we strive for, and it's fantastic to know that we met your expectations. We appreciate your high recommendation and look forward to assisting you again in the future! 😊🚗

November 01, 2024

Dealership Rating
Employee Rating

I cannot recommend the dealership at all, I have a terrible experience. I felt forced to buy a vehicle, very transactional, not willing to move on the price When it’s been sitting for over a year. I e More

by Allison.robertson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paige Shelton

Nov 06, 2024

Grande Prairie Volkswagen responded

I'm sorry to hear about your experience, Allison. We strive to make every visit a positive one and regret that we didn't meet your expectations. Your feedback is important, and we'll use it to improve our service. I'm glad Teri could make a positive impression. If you'd like to discuss your experience further, please feel free to reach out to us directly.

October 22, 2024

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Employee Rating

We were really received very well by Logan and he guided us in buying the 2024 Taos which was good More

by nelsonnmandela45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart, Logan Shumaker , Tracy Teves

Oct 26, 2024

Grande Prairie Volkswagen responded

Hi Nelson, thank you for the wonderful review and for choosing us for your 2024 Taos purchase! We're so glad to hear that Logan and the team were able to guide you through the process and that you had a positive experience with the trade-in, finance, and purchase time. We appreciate your feedback on sales price transparency and will use it to continue improving our services. Welcome to the Grande Prairie Volkswagen family!

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