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Teri Lorenzen

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Teri Lorenzen

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Teri Lorenzen

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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5.0

155 Reviews

Overview Reviews (155) Inventory (153)

5.0

155 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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155 Reviews of Teri Lorenzen

December 13, 2024

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Employee Rating

It was very good service and everyone was really helpful, they knew what I wanted before I did! they knew what I wanted before I did! More

by Alexandra

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Alexandra, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Michael, Teri, and Sarah. It's fantastic to hear that their expertise and helpfulness made your car-buying journey so enjoyable. We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

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Employee Rating

Excellent service was provided when purchasing our new to us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. More

by Shandelle P

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, Franklin Manyika , Britney Purdy

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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Shandelie, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience purchasing your vehicle with us. We'll be sure to share your kind words with Britney, Shawn, Madison, Teri, and Franklin. It's wonderful to know that their patience and dedication helped you find exactly what you were looking for. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

November 30, 2024

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Employee Rating

Their service is overwhelming , they are very good to their customers, they are very professional their customers, they are very professional More

by Thalithadube

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sarah Taylor

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Dec 03, 2024 -

Grande Prairie Volkswagen responded

Hi Thalitha, Wow, thank you so much for the incredible feedback! We're absolutely thrilled to hear that you found our service overwhelming in the best way possible! We'll be sure to share your kind words with Teri and Sarah. They'll be delighted to know that their professionalism and dedication to customer service made such a positive impact on your experience. We're so glad you chose Grande Prairie Volkswagen for your new vehicle purchase! Sincerely, The Grande Prairie Volkswagen Team

November 28, 2024

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Employee Rating

Neat, clean and tidy with customer oriented staff that are very pleasant, friendly, and accommodating to work with are very pleasant, friendly, and accommodating to work with More

by digitec

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, Bryan Loewen, Mickaela Ward

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Dec 01, 2024 -

Grande Prairie Volkswagen responded

Hi digitec, Thank you for the wonderful review! We're so glad you found our facility neat and tidy and our staff pleasant, friendly, and accommodating. We strive to create a welcoming and positive environment for all our customers. We appreciate you taking the time to share your positive experience, and we'll be sure to pass along your compliments to Shawn, Madison, Bryan, Teri, and Mickaela. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

November 07, 2024

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Employee Rating

All team members we dealt with were professionals. They answered my questions and concerns well. Highly recommend dealing with these folks. They answered my questions and concerns well. Highly recommend dealing with these folks. More

by SS

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Chloe Reardon

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Nov 09, 2024 -

Grande Prairie Volkswagen responded

Thank you for the wonderful review, SS! We're thrilled to hear that you had such a positive experience with our team members Shawn, Teri, and Chloe. Providing professional and attentive service is what we strive for, and it's fantastic to know that we met your expectations. We appreciate your high recommendation and look forward to assisting you again in the future! 😊🚗

November 01, 2024

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Employee Rating

I cannot recommend the dealership at all, I have a terrible experience. I felt forced to buy a vehicle, very transactional, not willing to move on the price When it’s been sitting for over a year. I e terrible experience. I felt forced to buy a vehicle, very transactional, not willing to move on the price When it’s been sitting for over a year. I ended up going with Nissan because they had a two year newer vehicle for $2000 cheaper. I will say Teri was very nice and I recommend dealing with her. More

by Allison.robertson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Paige Shelton

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Nov 06, 2024 -

Grande Prairie Volkswagen responded

I'm sorry to hear about your experience, Allison. We strive to make every visit a positive one and regret that we didn't meet your expectations. Your feedback is important, and we'll use it to improve our service. I'm glad Teri could make a positive impression. If you'd like to discuss your experience further, please feel free to reach out to us directly.

October 22, 2024

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Employee Rating

We were really received very well by Logan and he guided us in buying the 2024 Taos which was good us in buying the 2024 Taos which was good More

by nelsonnmandela45

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Madison Stoddart, Logan Shumaker , Tracy Teves

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Oct 26, 2024 -

Grande Prairie Volkswagen responded

Hi Nelson, thank you for the wonderful review and for choosing us for your 2024 Taos purchase! We're so glad to hear that Logan and the team were able to guide you through the process and that you had a positive experience with the trade-in, finance, and purchase time. We appreciate your feedback on sales price transparency and will use it to continue improving our services. Welcome to the Grande Prairie Volkswagen family!

October 17, 2024

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Employee Rating

Great people, great experience! ! It was a pleasure dealing with them. Hassle free! I was looking for a new vehicle in the quickest time possible and when every dealership in the tow ! It was a pleasure dealing with them. Hassle free! I was looking for a new vehicle in the quickest time possible and when every dealership in the town turned me down, GP VW came to rescue. I closed on a deal top of line in half an hour. Thanks to Navpreet and Shawn. They care for you and your car not just during the deal but even after you have left the dealership. More

by Deep

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, NavPreet Kaler

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Oct 19, 2024 -

Grande Prairie Volkswagen responded

Hello Deep, thank you for sharing such a glowing review! We're overjoyed to know that Navpreet and Shawn were able to assist you swiftly and make your car buying process not only quick but truly hassle-free. It's great to hear that when others couldn’t meet your needs, Grande Prairie Volkswagen could. We're here for you anytime you need, both during and after your purchase. Looking forward to your next visit!

October 04, 2024

Dealership Rating

Employee Rating

Very good experience with sales people! ❤️👍🏼. Navpreet was very good and knows her inventory. Highly recommended if you are looking to buy next vehicle . Thanks again nav and Michael for ❤️👍🏼. Navpreet was very good and knows her inventory. Highly recommended if you are looking to buy next vehicle . Thanks again nav and Michael for great customer service. Keep it up👍🏽 More

by Heatherisaac7

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, NavPreet Kaler

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Oct 17, 2024 -

Grande Prairie Volkswagen responded

Hello Heather, Thank you for taking the time to share your positive experience with us! We're delighted to hear that Navpreet and Michael were able to assist you effectively and made your car shopping process enjoyable. We appreciate your recommendation and look forward to serving you again in the future. Your satisfaction is our top priority! Best wishes, The Grande Prairie Volkswagen Team

September 30, 2024

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Employee Rating

Great experience buying my first car ever with Paige, made the experience super fun and easy :) made the experience super fun and easy :) More

by Jxsmineraine

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paige Shelton

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Oct 06, 2024 -

Grande Prairie Volkswagen responded

Hello Jasminereine, Thank you for sharing your wonderful experience with us! We're thrilled to hear that Paige and Teri made your car buying journey not just easy, but enjoyable as well. It’s always our goal to ensure a smooth and pleasant process for all of our customers. Enjoy your new ride and remember, we’re here whenever you need us. Welcome to the Grande Prairie Volkswagen family! Best Regards, The Grande Prairie Volkswagen Team

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