Teri Lorenzen
Teri Lorenzen at Grande Prairie Volkswagen

Teri Lorenzen

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Teri Lorenzen

February 28, 2026

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I had a great experience purchasing my vehicle from this dealership. The entire process was smooth, professional, and stress-free from start to finish. The staff were friendly, knowledgeable, and took the t More

by Shayswan05
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Emma Kay

February 22, 2026

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Always had a pleasant experience at this dealership. Although the vehicle that I recently bought had some issues, they quickly resolved it as fast as they could, and with the help of Volkswagen care th More

by TanyaO
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Karan Jani

Feb 23, 2026

Grande Prairie Volkswagen responded

Thank you for your positive review! We apologize for any issues with your recent vehicle purchase, but we are happy to hear that our team was able to quickly resolve them. We appreciate your business and we look forward to continuing to provide you with exceptional service. Thank you for choosing our dealership! #customerfirst #VWcare

February 21, 2026

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Wouldn’t shop anywhere else - Logan and Michael will find you exactly what you need! Terry makes the transition seamless! Elite service/sales & finance departments! More

by Kayla
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Recommend Dealer
Yes
Feb 23, 2026

Grande Prairie Volkswagen responded

Thank you so much for the kind words! We are dedicated to providing excellent service and we're thrilled to hear that Logan, Michael, and Terry provided you with exactly what you needed. We look forward to continuing to serve you.

January 25, 2026

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Jani and Teri were lovely to deal with . . no stress, had my car traded with in 3 days. Ready to go.. thanks again GP VW 👍 More

by TanyaO
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Karan Jani

Jan 26, 2026

Grande Prairie Volkswagen responded

Thank YOU for choosing GP VW! We are thrilled to hear that Jani and Teri provided you with a stress-free and efficient car trading experience. Enjoy your new ride! 🚘 #customerlove #happycustomer

January 03, 2026

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Just got the privilege of getting a brand new Taos from Emma and the team at GP Volkswagen. Their team made sure that my wife and I had ample time and opportunity to make our decision by letting us take a More

by curtis.s.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Emma Kay

Jan 05, 2026

Grande Prairie Volkswagen responded

Wow, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team at GP Volkswagen. We always strive to go the extra mile for our customers and we are glad that it made a difference for you. Enjoy your new Taos! #CustomerSatisfaction #ExceptionalService

November 12, 2025

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Emma was wonderful to deal with through the process of purchasing my 2025 Tiguan. She is patient, friendly and very helpful. If she isn’t sure of the information requested, she will find the answer and ge More

by Rachelle
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 13, 2025

Grande Prairie Volkswagen responded

Thank you for taking the time to share your experience with Emma! We are so glad to hear that she provided you with excellent service and made sure you were comfortable with your purchase. Your satisfaction is our top priority and we look forward to continuing to provide exceptional service in the future. Thank you for choosing us for your 2025 Tiguan. Happy driving!

November 08, 2025

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Navpreet was was so helpful and was one of the least pressuring salespeople i had the pleasure to deal with. Buying a new car is so stressful and she helped me through each step to make it easy! More

by Cassandra
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, NavPreet Kaler

Nov 10, 2025

Grande Prairie Volkswagen responded

Thank you for the kind words! We're so glad Navpreet could make your car buying experience stress-free. Customer satisfaction is our top priority and we're happy to have provided you with excellent service. See you on the road! #happytohelp #easycarbuying

November 06, 2025

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Emma it was the best car sales lady. I've ever had.I will recommend all my friends to come and see you guys at volkswagen More

by andybroberts
Sales Price Transparency
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Recommend Dealer
Yes
Nov 10, 2025

Grande Prairie Volkswagen responded

Thank you for the glowing review, we're so glad you had a great experience with Emma! We appreciate your recommendations and can't wait to see you and your friends at our Volkswagen dealership. #HappyCustomers #VolkswagenLove

September 24, 2025

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It is an excellent experience with volkswagen and the customer experience is also good thanks for your service More

by Mandheer.28
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franklin Manyika

Sep 28, 2025

Grande Prairie Volkswagen responded

We are thrilled to hear that you had a positive experience with Volkswagen and enjoyed our customer service. It is our pleasure to provide top-notch service to all of our customers. Thank you for choosing Volkswagen!

September 19, 2025

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Everyone seemed welcoming and accommodating. They were very understanding of my problems and questions. They tried hard to answer all my queries. They were very good at communicating in person a More

by Ashly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chloe Reardon

Sep 21, 2025

Grande Prairie Volkswagen responded

Thank you for your positive feedback! We are delighted to hear that our team was able to provide you with a welcoming and accommodating experience. We strive to understand and address all of our customers' needs and we are thrilled to hear that our communication efforts were effective. Thank you for choosing our business!

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