Teri Lorenzen
Teri Lorenzen at Grande Prairie Volkswagen
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Teri Lorenzen

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Teri Lorenzen

May 13, 2025

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Employee Rating

Logan and Terri supported me me for 2025 Atlas, i am satisfied with their services, highly recommended More

by jerrineasowmathew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Shumaker

May 14, 2025

Grande Prairie Volkswagen responded

Jerrineasowmathew, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2025

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Hands Down BEST service in over 20 years! BRAVO Teri & Paige! Thank you for everything. If I could pick 10 stars I would! 🥰 More

by Kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Grande Prairie Volkswagen responded

Kayla, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

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Logan, Terry, and Teri were amazing to deal with—very kind people who created a comfortable and positive atmosphere to shop in. Thank you so much for that! They were supportive in answering all my questi More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Logan Shumaker

Apr 28, 2025

Grande Prairie Volkswagen responded

Liz, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 16, 2025

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NavPreet Kaler is a very good sales lady she try her best to make your purchase the best place to buy a vehicle More

by susannazacharias
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2025

Grande Prairie Volkswagen responded

Susannazacharias, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 29, 2025

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Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t More

by Maureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2025

Grande Prairie Volkswagen responded

Maureen, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

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I had the pleasure of working with Sarah Taylor in sales, Micheal. (Sales manager), and Terri (finance manager). All were professional and pleasant to work with. I recommend Grande Prairie Volkswagen for any More

by Tj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

Apr 16, 2025

Grande Prairie Volkswagen responded

Hi Tj, thank you so much for your positive comments about Grande Prairie Volkswagen! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

March 12, 2025

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Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi More

by shermanpower24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 17, 2025

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

March 07, 2025

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I went to Volkswagen with a problem and they did everything they could to help me solve it. NavPreet was amazing to work with and was very knowledgeable about the VW product. The rest of the Volkswa More

by Jaimie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Grande Prairie Volkswagen responded

Hi Jaimie, We’re so happy to hear that NavPreet and the rest of our team could assist you and get you back into a VW! Providing knowledgeable and helpful service is always our goal, and we truly appreciate your trust in us. Enjoy your new VW, and we’re here if you ever need anything! Best regards, The Grande Prairie Volkswagen Team

February 25, 2025

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The service department has worked very hard at trying to fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is More

by roncampon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Grande Prairie Volkswagen responded

Hi Ron, Thank you for recognizing the effort our service team has put into assisting with your 2024 Atlas. We understand how frustrating vehicle issues can be, and we appreciate your patience as we work through the process. While some concerns extend beyond our dealership, we remain committed to supporting you however we can. If there’s anything else we can do, please don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

February 12, 2025

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Employee Rating

Chloe was knowledgeable, helpful, patient and easy to communicate with. The team was easy to deal with and made the buying experience a good one. More

by Shari P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Chloe Reardon

Feb 17, 2025

Grande Prairie Volkswagen responded

Hi Shari, Thank you for your wonderful review! We're so glad to hear that Chloe and the team made your buying experience smooth and enjoyable. Providing knowledgeable and patient service is what we strive for, and it's great to know that we met your expectations. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle! Best regards, The Grande Prairie Volkswagen Team

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