624 Reviews
Write a Review624 Reviews of Sylvia Donovan
April 24, 2015
Great customer service This is my third car that I purchase from Toyota Town, return due to the detail attention given by the sales rep Sylvia Donovan, and the excellent ser This is my third car that I purchase from Toyota Town, return due to the detail attention given by the sales rep Sylvia Donovan, and the excellent service More
Other Employees Tagged: Robert Bradley, Shelby Chisholm
April 23, 2015
Customer >25 years; exemplary service!!! I've had the privilege of doing business with Toyota Town for >25 years. Despite moving to Kingston in 1996, I've been back to London approximately ev I've had the privilege of doing business with Toyota Town for >25 years. Despite moving to Kingston in 1996, I've been back to London approximately every 4 years to purchase or lease a new vehicle because of the wonderful service received there! I MUST particularly mention SYLVIA DONOVAN who has been our sales representative throughout this time. Her research on behalf of the client, and commitment to client satisfaction is second to none! She always has gone the EXTRA MILE for us. On a scale of 1 to 10, Sylvia for my wife and I would be a 12! It is because of her and the treatment we have received from Toyota Town that we continue to take the trek to London. It has always been felt to be WELL WORTH IT!!! More
March 02, 2015
Always a great experience at Toyota town I've been working with Sylvia Donovan at Toyota town for about 15 years. She always looks after me, my budget and my needs and puts them first. I just I've been working with Sylvia Donovan at Toyota town for about 15 years. She always looks after me, my budget and my needs and puts them first. I just recently leased the 2015 Corolla Sport. Fantastic car...I can't believe what comes standard in Toyotas now. I always found Toyota vehicles the most reliable and will continue to work with Sylvia in the future! More
February 24, 2015
Excellent care for 25 years. I have leased a new Camry every 3 or 4 years for the past 25 years from this dealership. I leased a 2014 Camry in September last year. I have enjoyed I have leased a new Camry every 3 or 4 years for the past 25 years from this dealership. I leased a 2014 Camry in September last year. I have enjoyed every Camry that I have leased. Sylvia Donovan has been there for me for every lease and has made sure that the terms are the best possible. I have had all my service here as well and have always been received well on the phone and in the dealership. Any problems (rare) that I have had with a car have been dealt with promptly and efficiently. More
Other Employees Tagged: John Rossini, Jason DeFelice, Todd Servant , Shelby Chisholm, Robert Dako, Al Farmer, Al Green, Firis Sharif, Patricia Smith
February 20, 2015
Service Once again, Jason and Rob, I would like to thank you for the excellent care that you have always provided me in keeping my Camry and Sienna in top not Once again, Jason and Rob, I would like to thank you for the excellent care that you have always provided me in keeping my Camry and Sienna in top notch running order. I have been a customer of ToyotaTown for 25 years now and it has always been a very positive experience for me and a safe one for my family. I have purchased all of my cars in that span of time from Sylvia Donovan. Her knowledge and honesty is above reproach. I will continue to speak highly of ToyotaTown to my family and friends. Over the past 25 years I have appreciated the excellent service that I have received. Presently, my Camry is 14 years old and still in excellent condition due to the service I have received from ToyotaTown. My next vehicle will definitely be a Toyota. More
Other Employees Tagged: John Rossini, Jason DeFelice, Todd Servant , Shelby Chisholm, Jodi Connell, Robert Dako, Patricia Smith
August 12, 2014
Another great experience! This is my second car with ToyotaTown and Sylvia Donovan and Brian Komar are absolutely amazing to work with. Very professional and understanding of m This is my second car with ToyotaTown and Sylvia Donovan and Brian Komar are absolutely amazing to work with. Very professional and understanding of my financial needs. Sylvia took the time to go over all my options to ensure it was the right decision for me. I would highly recommend ToyotaTown to anyone. The customer service and friendliness you receive from all staff is remarkable. More
Other Employees Tagged: Brian Komar
August 12, 2014
Thank you Sylvia Sylvia Donovan has been my "go to" for new vehicles for the last 14 years. She is very knowledgeable, efficient and customer service oriented. She a Sylvia Donovan has been my "go to" for new vehicles for the last 14 years. She is very knowledgeable, efficient and customer service oriented. She also makes it her priority to know her clients' needs and tries her best to meet them. I highly recommend Sylvia and Toyota Town to anyone looking for a good vehicle and good service. More
August 11, 2014
Customer Our new Matrix is the FOURTH new car that we've gotten from Sylvia Donovan of ToyotaTown. Sylvia is courteous, competent, knowledgeable, customer-ori Our new Matrix is the FOURTH new car that we've gotten from Sylvia Donovan of ToyotaTown. Sylvia is courteous, competent, knowledgeable, customer-oriented, and very helpful. Over the years she has assisted us in selecting vehicles which best meet our needs and preferences. I highly recommend her (& Toyotatown) to anyone considering the purchase of a new car. More
June 10, 2014
First car? You HAVE to go here! I recommend Toyota Town for anyone buying a new car. Sylvia took care of everything for me, from plates to stickers to protecting my car. There's even I recommend Toyota Town for anyone buying a new car. Sylvia took care of everything for me, from plates to stickers to protecting my car. There's even a new car seminar that's FREE that I'm going to tomorrow. I wasn't pushed into buying a specific car at all. I was shown the options that applied to my budget and was given the pros/cons of them. When I did make my choice, things moved along quickly and we added on some protection that suited my lifestyle (rust proofing, rubberized covering for gravel roads, and stain resistant seat coverage for pets). Whether it's your first car or you're a "new car every year" kind of person, you need to check out Toyota Town :) More
April 11, 2014
Sylvia Donovan My recent experience in leasing two vehicles from Sylvia is very good. She is very professional and took the time to explain the total package to my w My recent experience in leasing two vehicles from Sylvia is very good. She is very professional and took the time to explain the total package to my wife and me, I would highly recommend Toyotatown and Sylvia Donovan. More

