624 Reviews
Write a Review624 Reviews of Sylvia Donovan
May 10, 2016
Our first choice We have leased vehicles for the last 16yrs from this dealership. Sylvia Donovan is very patient & knowledgeable, and finds solutions when needed. We We have leased vehicles for the last 16yrs from this dealership. Sylvia Donovan is very patient & knowledgeable, and finds solutions when needed. We love our new 2016 Corolla LE. More
May 10, 2016
5 times a charm I have leased a Toyota Siena van from Sylvia Donovan at Toyota Town every 4 years, since 2001. I just picked up my 5th van last week. Sylvia is hel I have leased a Toyota Siena van from Sylvia Donovan at Toyota Town every 4 years, since 2001. I just picked up my 5th van last week. Sylvia is helpful, efficient and well-informed. Because I hate getting oriented to a new car, I like the personalized service, particularly the time spent in the new vehicle going over new features, changes and upgrades that have been added since my previous van. I would highly recommend working with Sylvia to purchase or lease your next Toyota More
May 10, 2016
Consistantly great service This is the 5th Toyota vehicle I have leased from Sylvia Donovan over the last 15 years and the experience is always a pleasure. From sales to service This is the 5th Toyota vehicle I have leased from Sylvia Donovan over the last 15 years and the experience is always a pleasure. From sales to service this dealership continues to meet my needs and expectations. More
May 09, 2016
2016 Prius I have been dealing with Sylvia Donovan at Toyotatown since 1991. Sylvia is a pleasure to work with and has always put me in a vehicle that I have be I have been dealing with Sylvia Donovan at Toyotatown since 1991. Sylvia is a pleasure to work with and has always put me in a vehicle that I have been very happy with. She has extensive product knowledge, follows up very quickly is the reason for my loyalty to ToyotaTown. I would recommend Sylvia without hesitation to assist you in finding the best vehicle at the best price. Adel Al Rayes provided me with the information I needed to make educated decisions on warranties etc. He, too, is extremely knowledgable and I certainly never felt that I had been pressured into purchasing products that I didn't need. Thank you to Sylvia Donovan and everyone at Toyotatown for another great experience. I love my Prius and I 'll definitely be back. More
Other Employees Tagged: Adel Al Rayes
April 20, 2016
Rav 4 We came in and met with sylvia and did the paperwork within a short period of time and two days later picked up our brand new rav 4....they went over We came in and met with sylvia and did the paperwork within a short period of time and two days later picked up our brand new rav 4....they went over all the features, warranties etc with me and personally showed me in my new car before i took it home...the staff is professional, efficient and good at there job...we have dealt with toyota before and would recommend there service and cars to anyone... More
April 16, 2016
2016 Toyota Sienna- ToyotaTown I have been leasing vehicles from ToyotaTown since 2006. Most recently I leased a 2016 Toyota Sienna and couldn't be more satisfied with the vehicle. I have been leasing vehicles from ToyotaTown since 2006. Most recently I leased a 2016 Toyota Sienna and couldn't be more satisfied with the vehicle. Sylvia Donovan has been assisting me for many years in getting me in to the most appropriate vehicle at the best price possible. Sylvia Donovan has always had my best interests in mind and has always treated me fairly and recognized my loyalty to ToyotaTown. Not only do I recommend ToyotaTown to purchase/lease a vehicle, I would recommend Sylvia Donovan without hesitation to assist you in finding the best vehicle at the best price. Sylvia Donovan will always keep you apprised of everything you need to know and is very quick to respond to any of your questions or concerns. Vladimir Stepancev also assisted me with all the information I needed to make educated decisions on warranties and other safety and cosmetic aspects of my new vehicle. Vladimir Stepancev is extremely knowledgable in this field and certainly did not pressure me into making any decisions I did not want to make. Thanks Sylvia Donovan and all of the ToyotaTown staff for yet another wonderful experience with the purchase of my new vehicle. Jeff McNorgan More
Other Employees Tagged: Vladimir Stepancev
April 16, 2016
ToyotaTown-Sylvia Donovan-Great Experience! I have purchased many Toyota vehicles but this is my first from ToyotaTown. I appreciate the professional attention, friendly atmosphere and knowledge I have purchased many Toyota vehicles but this is my first from ToyotaTown. I appreciate the professional attention, friendly atmosphere and knowledge from Sylvia Donovan and the rest of the team. I would recommend Sylvia as a sales professional to anyone interested in a purchase or lease. I attended the Customer Information Session and learned some good info on care of your new vehicle and introduced to the Service Dept. and the 1st class attention customers should expect. Nick Hewlin More
Other Employees Tagged: Nicole Levasseur
April 15, 2016
A Very Enjoyable Experience We felt it wast time for an up-date from our 2012 Corolla (which we thoroughly enjoyed) to a new model, therefore we met with Sylvia Donovan at Toyota We felt it wast time for an up-date from our 2012 Corolla (which we thoroughly enjoyed) to a new model, therefore we met with Sylvia Donovan at Toyota-Town London where we had leased our other four Toyota cars. Sylvia took her time and guided us through the various changes to the new model. Sylvia made it a very comfortable experience and at no time did we feel rushed or pressured. Our new car was on the lot correct colour and completely ready for us. We were very impressed with Sylvia's professionalism focus to details and would recommend Sylvia Donovan and Toyota-Town to anyone looking to make a car purchase. We have enjoyed Toyota-Town and their excellent service for many years, We are very happy with our new Toyota Corolla CE. Dora and Howard Redman More
April 14, 2016
Sylvia Donovan -- Advice and Help I replaced an older Matrix by somthing else Toyota. Sylvia Donovan had sold me the Matrix years ago. Hence I returned to her because I knew that I wa I replaced an older Matrix by somthing else Toyota. Sylvia Donovan had sold me the Matrix years ago. Hence I returned to her because I knew that I was going to get competent advice. I ended up leasing a new Yaris (because that was what best matched my needs). Sylvia was diligent to explain options and to move the transaction as a brieze. From start to end this was excellent service. In any dealing with Toyotatown in London on Wharncliffe, I shall turn to her first. More
Other Employees Tagged: Adel Al Rayes
April 13, 2016
Always a great experience We recently acquired a 2016 Toyota Tacoma from Toyota Town in London. Sylvia Donovan has always done her best matching us up with just the right vehic We recently acquired a 2016 Toyota Tacoma from Toyota Town in London. Sylvia Donovan has always done her best matching us up with just the right vehicle. I have been dealing with Sylvia for the last 20 years and she never steers me wrong. Its nice to have someone you can truly depend upon when purchasing a new car. More

