Steve Hillerud | Page 12
Service Advisor
Wolfe GMC Buick - Edmonton
18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6
Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.
Read moreDealership Experience
19 yrs
Industry Experience
19 yrs, 11 mos
Languages Spoken
English
139 Reviews
Write a Review139 Reviews of Steve Hillerud
September 11, 2018
Great service Very friendly and pleasant to deal with, Purchased tires for Chevrolet 1500 and replaced worn ball joints. It was good to see the worn parts in my Very friendly and pleasant to deal with, Purchased tires for Chevrolet 1500 and replaced worn ball joints. It was good to see the worn parts in my truck when I picked it up. More
Other Employees Tagged: Brenda Seehagel , Karen Nome
July 09, 2018
Great Customer Service The consistent professional & personal customer service along with quality work done on my vehicle is why I continue to return to Western GMC. If any The consistent professional & personal customer service along with quality work done on my vehicle is why I continue to return to Western GMC. If any additional issues are identified, the service team always contacts me before doing any additional unauthorized work. More
Other Employees Tagged: Renee Neudorf , Karen Nome
April 19, 2018
Great Service Dept. The representatives on the service side are respectful, easy going and knowledgeable. I don't get the impression that they try to upsell you on anythi The representatives on the service side are respectful, easy going and knowledgeable. I don't get the impression that they try to upsell you on anything. They tell you what your vehicle needs for service and they don't pressure you. More
Other Employees Tagged: Renee Neudorf
March 15, 2018
Way to turn a bad Monday Awesome! While driving my daughter to school my truck Began to make an aweful noise, that I recognized as power steering fluid being low. After having it check While driving my daughter to school my truck Began to make an aweful noise, that I recognized as power steering fluid being low. After having it check and learning it was empty, it was topped up so I could drive it to Western GMC (where I also purchased it Dec/16). I drove up to the service bay slightly frantic lol and was greeted by Steven who very calmly took care of immediately getting me a replacement truck and getting the proper repair done to my vehicle. He was efficient, helpful, calm and professional in all aspects of dropping off and picking up. When I went to meet the lovely ladies at the desk to obtain my keys, they were also excellent to deal with! More
January 30, 2018
Happy with service I got in early and was done early. I live 170kms away so they set up an appointment time I could easily make. I will be back for my next vehiicle I got in early and was done early. I live 170kms away so they set up an appointment time I could easily make. I will be back for my next vehiicle More
January 18, 2018
Great Service Very good service and staff. Work was completed when promised. Steve was very helpful, explained the service to be done to my vehicle and no surprises Very good service and staff. Work was completed when promised. Steve was very helpful, explained the service to be done to my vehicle and no surprises like other service centers. More
December 29, 2017
Great service department! I am happy with the service. It’s a good place to take my truck to get worked on. Nice employees at this location. The shuttle service is great. I am happy with the service. It’s a good place to take my truck to get worked on. Nice employees at this location. The shuttle service is great. More
October 24, 2017
Good Service I brought my car in to have the winter tires put on. I took advantage of this service call to also ask questions about the navigation system on my ca I brought my car in to have the winter tires put on. I took advantage of this service call to also ask questions about the navigation system on my car. Steve was very helpful and answered them all. The technician who changed the tires was also helpful in answering my question about rotating tires to ensure they all get equal wear. More
October 02, 2017
Awesome If their is something that is not right after my service, I would call and they always bend over backwards always to help solve the problem. Just Awe If their is something that is not right after my service, I would call and they always bend over backwards always to help solve the problem. Just Awesome staff. As I am doing this review it said to update the ones in red. I tired and it took the red away so my overall rating of the service centre is awesome. More
Other Employees Tagged: Chantelle Kelly , Sue Cameron, Cindy Smith, Joleen Stolk
June 08, 2017
Great service I have taken both of my vehicles to Western GMC for a few years now. Every time I receive great service that is quick and friendly. They thoroughly ex I have taken both of my vehicles to Western GMC for a few years now. Every time I receive great service that is quick and friendly. They thoroughly explain any service required and keep me informed on the status of my vehicle. More
Other Employees Tagged: Renee Neudorf , Cindy Smith

