Stephanie Shearsby | Page 29

very professional excellent customer service and very professional in every way. They treated us very well since the moment we walked in the door. All the staff were ve excellent customer service and very professional in every way. They treated us very well since the moment we walked in the door. All the staff were very knowledgeable, friendly, professional, and helpful. After shopping around for several months at a number of dealerships including some in the GTA, we decided to buy our vehicle at Lexus of London, and we are glad we did. I would recommend them to anyone. More

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Outstanding I did my research on the vehicle I wanted, and that was a Lexus RX350. I attended several dealerships within the GTA and just was not really comfortab I did my research on the vehicle I wanted, and that was a Lexus RX350. I attended several dealerships within the GTA and just was not really comfortable.Everyone was nice, but it just didn't work for me. Speaking to a friend, I was directed to Lexus of London I had the pleasure of speaking to the GM of the dealership.From the moment the conversation starter,I knew I was in the right place. He arranged a meeting with a member of his Sales Team , Ms. Stephanie Shearsby The greeting was professional and informative , and the big plus was " No pressure " As Stephanie mentioned, our Product and services offered- sells itself. Taking the next step to the Business Manager Ms Amanda McDonald, I received the same excellent service very informative and a pleasure to deal with The trip to London was worth the drive! More

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Great Job Thanks for your help and getting it ready so quickly. We were in need of a vehicle rather quickly and really wanted to experience the 2016...but we s Thanks for your help and getting it ready so quickly. We were in need of a vehicle rather quickly and really wanted to experience the 2016...but we settled for the 2015 and so far so good...:) More

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You made it fun Beautiful showroom, friendly, helpful, knowledgable,employees, and excellent service. I had not been car shopping for a very long time and you ma Beautiful showroom, friendly, helpful, knowledgable,employees, and excellent service. I had not been car shopping for a very long time and you made it a pleasure. Thank you More

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GREAT EXPERIENCE I was at the London Lexus dealer. Looking at a used Lincoln MKX car to purchase. The car was definitely a 10...Immaculate for a used vehicle. My conta I was at the London Lexus dealer. Looking at a used Lincoln MKX car to purchase. The car was definitely a 10...Immaculate for a used vehicle. My contact sales person was Stephany Shearsby. was very efficient and helped me through every step of the way. Very personable young lady and she really knows her stuff about cars. I also noted that all of the personell were dressed like professionals and were quite curtious. I ended up buying a similar model elsewhere but I would certainly recommend her or the London Lexus dealership to anyone. More

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Very Good Experience Stephanie was very good to deal with. She provided explanations where necessary and made the car buying process very easy. She also followed up to ens Stephanie was very good to deal with. She provided explanations where necessary and made the car buying process very easy. She also followed up to ensure there were no problems. Thank you. More

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Great Experience I was very happy with my experience with Stephanie at Lexus of London. I purchased a used vehicle from them without actually seeing the car because I I was very happy with my experience with Stephanie at Lexus of London. I purchased a used vehicle from them without actually seeing the car because I had the confidence that they would deliver. The car I received was exactly what I was looking for. There was one small issue with the car, but the team took care of it right away without any question. Very happy with the service I received from the team. More

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Refreshing experience I am happy to report that I had a positive experience at Lexus of London. Dealing with this dealership was refreshing. Stephanie was professional and I am happy to report that I had a positive experience at Lexus of London. Dealing with this dealership was refreshing. Stephanie was professional and helpful in showing me vehicle options that met my needs. She was courteous, friendly and patient with me throughout the entire process. I would definitely go back to her for future business. More

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above and beyond for the right car Stephanie was fantastic, listened to what we liked and didn't push what we didn't need or want. She was very responsive to us when we entered and cari Stephanie was fantastic, listened to what we liked and didn't push what we didn't need or want. She was very responsive to us when we entered and caring towards our needs and completed everything for us very quickly, it was such an easy experience. She helped us find the car that was best for us and we couldn't be happier. More

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Luxurious, exciting and a great sales experience Buying a car used to be a daunting experience. There was haggling, traveling from dealership to dealership and financing to arrange. At Lexus of Londo Buying a car used to be a daunting experience. There was haggling, traveling from dealership to dealership and financing to arrange. At Lexus of London the process of buying an RX350 was made almost enjoyable thanks to Stephanie Shearsby. We test drove a 2011 and weren't 100% convinced it was the vehicle for us. As we dithered, it was sold to someone else and we figured that was that. A couple of days later Stephanie came to our rescue with a beautiful low-mileage 2012 at a great price. She took the time to familiarize us with the systems and electronics on our SUV and made the whole buying experience smooth and straightforward. More

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