Stefano Iacobelli

While my experience with Peel Chrysler started positively, it ultimately deteriorated due to unprofessional conduct from the manager, STEFANO, which compels me to strongly advise against patronizi positively, it ultimately deteriorated due to unprofessional conduct from the manager, STEFANO, which compels me to strongly advise against patronizing this dealership. Despite being contacted to pick my vehicle at 11:00 AM, I was subjected to an inexcusable FIVE-HOUR WAIT. When I raised this concern with Stefano, his response was dismissive he stated he was "sorry" and suggested I could "sue the ministry" due to computer system issues. He then abruptly left for a cigarette break and, upon returning, ignored my concerns entirely acting as he doesn't care by turning his attention to his computer without providing any meaningful resolution or even coming up to me with anything. When I requested reasonable compensation for the significant time wasted and disrespectful treatment, Stefano's response was to take $50 discount on a $50,000 vehicle purchase or suggested I can cancel the deal and purchase elsewhere. I was prepared to do exactly that and take my business to a competitor. However, thanks solely to the exceptional professionalism of salesman Abi, who genuinely advocated on my behalf, I ultimately decided to proceed with the purchase. I cannot in good conscience recommend this dealership to anyone. There are three alternative Chrysler dealerships in close proximity where you can conduct business without encountering such managerial arrogance and unprofessionalism. The only reason this sale was completed was due to Abi's outstanding customer service, which stood in stark contrast to the manager STEFANO behavior. More

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Paul K is the best, been dealing with him for years and send anyone that I know to see him send anyone that I know to see him More

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Conveniently located, smaller dealership. Quick response time to enquiries made negotiation much more efficient. We felt comfortable there. Quick response time to enquiries made negotiation much more efficient. We felt comfortable there. More

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Great Service! !! Paul was super helpful in finding the right vehicle, and Stefano helped close the deal. I was impressed with how fast we were able to finalize the !! Paul was super helpful in finding the right vehicle, and Stefano helped close the deal. I was impressed with how fast we were able to finalize the purchase, and the truck was ready on time, just like they said. Two thumbs up for Paul and Stefano!!! More

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Paul was fantastic. If youre looking for a trustworthy salesperson, look no further. All around great service. Thank you, Paul! If youre looking for a trustworthy salesperson, look no further. All around great service. Thank you, Paul! More

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Bought my jeep from Sammy 0ver two months ago still happy. Thanks Sam for the best deal in Ontario!! happy. Thanks Sam for the best deal in Ontario!! More

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Recently purchased my vehicle at this dealership. Thanks to Paul Kolobaric who made this an easy process. His ability to always be available answered calls/questions promptly allowed for a great cust Thanks to Paul Kolobaric who made this an easy process. His ability to always be available answered calls/questions promptly allowed for a great customer experience. I am happy with the negotiated price of my Jeep as well. Thank you. Stefano Iacobelli. More

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I would not recommend financing though Peel Chrysler Buying a vehicle from Peel Chrysler was easy. The price was right, not overly aggressive, but can be pushy because they know their prices are good. I Buying a vehicle from Peel Chrysler was easy. The price was right, not overly aggressive, but can be pushy because they know their prices are good. I would not bring a small child there, as some adult words can sometimes be heard from the manager to his employees. Now, why I rated them a 1 star; I would not recommend financing through Peel Chrysler. Our experience is as follows: For reasons I do no remember, Bond convinced us to finance our vehicle (even though we had cash ready to go, just needed the final number) and promised 0% financing for the entire term as long as we kept a good credit rating and paid on time. We did that and 2 times had to go back to the dealership as the financing rate increased after 18 months each time. We had to argue , call multiple times as no one would return our messages, and finally have to drive 1.5 hours there and back (as we live out of town) for the financing team to "remember" what was promised and get our rate back down to 0%. Each time, promising to do it all again if the rate goes up again, but it shouldn't as long as we keep good credit and pay on time. This last experience is the reason I am finally writing this review (and keeping it up this time. Last time, the dealership used bullying tactics to get me to take it down. Always question why they have such little poor reviews). 4 months ago we contacted the dealership as we were informed our financing rate was increasing and as we were told to do so, contact them to have it changed back to 0%. After arguing with Bond yet again and fought to remind him of his promise, he agreed to get the rate back down to 0% (which involved switching banks). To save us the drive they were going to send the paperwork to our house with a pre-paid label to send it back to them. We waited almost an entire month, calling to see where this package was, asking for a tracking number and not being given one, leaving messages and not hearing back from anyone, or being told they will look into it and not getting any response back. The new rate started on a Wednesday, so after no progress, we drove from Kitchener to Peel to speak in person to someone. Dayvon helped us out, got the paperwork signed and said we will have 2 payments skip (so a month without payments) and then the new payments will start. 1 payment was skipped, as promised, but the second came out. Called Daevon to tell him and said he tried calling us and left a message a month prior, shortly after we were in his office for the paperwork, as Bank #2 would accept the day of the week we wanted the payment to come out. When he did not hear back from us, he didn't try to call (the number he called was not ours) or email, which he had on file. He resent the paperwork, we filled it out and sent it back to him. Next payment period, we had payments from both banks come out, so we called Daevon again. When we explained what was going on, he was confused by it, so he needed to talk to accounting and he would get back to us, but didn't. After calling multiple times, we finally reached Daevon again and he said the cheque was issued to Bank #1 at the end of April. They should process it by the end of May and refund any amounts taken from our account (at this point is was 3 payments, totaling around $800.00). When the 4th payment came out ( making it around $1000.00 total of extra payments) my husband finally called bank #1 to see what was going on. Turns out, Peel Chrysler didn't pay Bank #1 the full amount owed, so those extra payments were for the difference! That amount would not be coming back into our account. Next call was to Peel Chrysler to speak to the manager, Stefano this past Thursday, May 28th. A message was left briefly explaining what was happening. It is now Saturday, May 30th, 3 full business days for them, and no call back. I would assume, your accounting team costing a customer $1000.00 would be of high importance. Even just a call to say that he would look into it would be nice. More

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NewTruck Brought new truck Dodge Ram 1500 blue pickup. First truck very excited. We are very happy with Paul our salesperson and the dealership staff. Thanks Brought new truck Dodge Ram 1500 blue pickup. First truck very excited. We are very happy with Paul our salesperson and the dealership staff. Thanks to the dealship great job. Our son is planning to go there as well. More

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Outstanding Customer service and deal maker Had a worthwhile and awesome 2019 Jeep Grand Cherokee High Altitude buying experience with Paul Kolobare (Sales Consultant) at PEEL CHRYSLER. He is th Had a worthwhile and awesome 2019 Jeep Grand Cherokee High Altitude buying experience with Paul Kolobare (Sales Consultant) at PEEL CHRYSLER. He is the consummate professional that I trusted right from the beginning. Paul was THE BEST! He explained me everything very clearly and he patiently walked me through all the paper work I needed to sign. He worked excellently to get me a great deal on my Jeep. Paul Kolobare and Stefano Lacobelli (Sales Manager) went above and beyond to make a great deal and help me out. Stefano was awesome. They both do there jobs very well and strive for customer satisfaction. I will highly recommend both of them to anyone. I had the best experience at PEEL CHRYSLER. More

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