Siddharth (Sid) Amalsadvala | Page 9

Royalty The moment you walk in to this dealership you are met and greeted by a welcoming agent in a very professional polished manner. 99.9% of the folks who The moment you walk in to this dealership you are met and greeted by a welcoming agent in a very professional polished manner. 99.9% of the folks who work here take the high road of excellence in what they do. Two people with whom we dealt deserve special mention: our sales specialist Ms. Dominika Wajda and assistant service manager Sid Amalsadvala. They made our car buying experience the smoothest ever. Dominika with her most pleasant patient demeanour and excellent product knowledge. It helped us select the right car in our price range. When you are moving up from $30,000 - $35000 range to the $50,000 - $60,000 range she is the type of representative you want to encounter. She is a rising star and will always be our rep. It was a birthday gift to my wife and Dominika made it happen big time with this huge red bow sitting on the car when we arrived to pick it up etc etc. Sid helped me with a small issue I had (my fault). What bears out from this experience with him is the absolute honesty, integrity and helpfulnessI he demonstrated with during this worrisome-for-me issue, again caused by me. Not only was the problem dealt with smoothly and to my greatest satisfaction but rather promptly as well. While there I met a lady who was picking up a $95,000 sports car, it was her 12th year doing business with Erin Park. Overall , a great experience and I would heartily recommend them. William and Ellen More

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15 years at this dealership I am going to keep this short. I have purchased 3 cars from this dealership and had multiple cars serviced here probably 50 times or more during I am going to keep this short. I have purchased 3 cars from this dealership and had multiple cars serviced here probably 50 times or more during this timeframe as I have always serviced the vehicles at the dealership. I have waited too long to write a review but this one is based on numerous contacts with this dealership and the people here so I will make up for it. Norman Karkada has been wonderful and fair in dealings on each sale (three) and I appreciate his advice and assistance. Sid Amalsadvala should be teaching customer service at Lexus University. His attention is always focused on me when I am there. My wife remarks that I am like a VIP in this dealership but the truth is I know they treat everyone that way! Scott Bertrand, Paul Machado, and Ryan Sheehey have consistently dealt with me with kindness and efficiency. They know I have to get to work and they simply make it easy for me. I have also had good service from Carly Tam but less contact with her. I recently moved and I now drive 50 km to get my car serviced here. This is simply a top notch dealership. Simply put, you will be treated properly here. If you are in the market for a Lexus this is the place to come. More

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Service experience I am on my second Lexus RX and love it. Quiet reliable SUV. One of the reasons I have returned to this dealership is quality of service. I have worke I am on my second Lexus RX and love it. Quiet reliable SUV. One of the reasons I have returned to this dealership is quality of service. I have worked with Sid and Scott on numerous occasions and they have been terrific. My recent experience was as always top drawer. The quality of the service was also excellent. Fixed first time, on time on cost expectations. From arrival to bill payment everything went perfectly. While walking around the store there was always someone offering to help out. Thanks to the whole team More

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Building a Relationship Everytime I come in for service, they are ready, willing to help, and providing service with a smile. Sid, whom has been there as long as I can rememb Everytime I come in for service, they are ready, willing to help, and providing service with a smile. Sid, whom has been there as long as I can remember even recognizes my car and I from across the dealership and makes an effort to make sure I'm taken care. Scott is always knowledgeable, positive, and friendly. Abdul is such a genuine person and very respectful and knows his product very well. I continue to have great experiences at this dealership and people shouldn't take it for granted. **Edit, please disregard double posting of similiar review* PC problem More

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A splendid experience, time after time! I have been a customer at Erin Park Lexus for several years and have received nothing but excellence in service. Special mention is made here for Sco I have been a customer at Erin Park Lexus for several years and have received nothing but excellence in service. Special mention is made here for Scott Bertrand and Sid Amalsadvala who have always excelled in their professionalism, attention to detail including timely follow up, feed back and delivery. Overall, you have an excellent team and Sid and Scott make the service experience hassle-free! Congratulations! You have assembled a great team! Paul Matthew More

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I don't have to look beyond. When it comes to caring for my SUV, I have a worry-free solution at Erin Park Lexus. The kind professionalism and expertise they have at sales and ser When it comes to caring for my SUV, I have a worry-free solution at Erin Park Lexus. The kind professionalism and expertise they have at sales and service department I have never experienced before. I get 5-star treatment every time and my SUV is treated like new. The kind of things you look for while owning a vehicle is the reliability of people handling them in your absence - and also prices on vehicle purchase, servicing afterwards. Erin Park Lexus is top of the line dealership and I am very happy to go there. I will recommend this dealership and its staff to everybody. Thanks EPL. More

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great customer service I dealt with Sid and Steve for the purchase of my new Lexus Es300H. Had a great experience dealing with these individuals. Wonderful customer servic I dealt with Sid and Steve for the purchase of my new Lexus Es300H. Had a great experience dealing with these individuals. Wonderful customer service. More

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First Rate Dervice from a First Class Dealer! Thanks to Paul M. again for his taking personal responsibility for ensuring our service needs were met and in fact, exceeded! I and my wife continuall Thanks to Paul M. again for his taking personal responsibility for ensuring our service needs were met and in fact, exceeded! I and my wife continually tell people about our remarkable and exceptional experiences with this dealership, from time of original purchase (Raj R.!), through to the ongoing servicing and maintenance of our TWO Lexus vehicles. Cannot say enough good things about this fine group of professionals......look no further than EP Lexus for your luxury vehicle needs!!! Chris W. and Gina C. More

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Excellent all round experience Great customer service staff excellent Scott, Paul and Sid.Always recommend friends and family to buy and service at Erin Park Lexus. My next car wil Great customer service staff excellent Scott, Paul and Sid.Always recommend friends and family to buy and service at Erin Park Lexus. My next car will be a Lexus again More

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'UNCOMPROMISED SERVICE'' Living in Thornhill and dealing with this Dealership for the past 14 years for all my purchases and Service needs should say something about this Living in Thornhill and dealing with this Dealership for the past 14 years for all my purchases and Service needs should say something about this dealership.Each visit receives an amazing freindly service from SID AND HIS ASSOCIATES, which keeps me coming back year after year,although out of my way, but worth it.Your back shop Mechanics Service cars as their own.. THANK YOU ALL ALI REMTULA More

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