Shawn Turcotte | Page 9

Grande Prairie Volkswagen responded

Dear Elfie, Thank you immensely for sharing such a wonderful experience you had with Grande Prairie Volkswagen. Your detailed feedback brings joy to our hearts. Deniz, as you've experienced firsthand, is deeply dedicated to ensuring our customers are well-informed, comfortable, and genuinely satisfied with their purchase. We're thrilled that his expertise and the collaborative efforts of our team, including Shawn and Madison, led to such a smooth and enjoyable car-buying journey for you. Your recommendation of Deniz and our dealership is an honor. It's crucial for us that every customer feels valued, and it's delightful to know we've achieved that with you. Welcome to the Grande Prairie VW family, Elfie! We're excited to have you on board, and we're certain you'll continue to enjoy every ride in your new Taos. Should you have any questions or need assistance in the future, don't hesitate to reach out. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear dmyers, Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us. Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work. It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you. Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Kaitlyn, Thank you for your continued loyalty to Grande Prairie Volkswagen and for sharing your excellent experiences with us. Five vehicles and counting is truly a testament to the trust and confidence you have in our dealership, and we couldn't be more grateful. We're thrilled to hear that your experiences have consistently been 10/10 and that this has been mirrored in the experiences of the friends you have referred to us. Our team members, Darcy, Brad, Philippe, Shawn, Madison, Paige, Michael, and Teri, all strive to make the car buying process smooth and enjoyable for all our customers, and your feedback is a fantastic endorsement of their hard work. Thank you for your ongoing commitment to do business with us. We truly appreciate it and look forward to maintaining this high standard of service for you and all your friends in the future. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again soon. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Indy, Thank you for sharing your positive experience with Franklin and our team at Grande Prairie Volkswagen. We are thrilled to hear that Franklin and his coworkers provided you with exceptional customer service. We take great pride in delivering outstanding service to our customers, and we are delighted that Franklin exceeded your expectations. Your recommendation is greatly appreciated, and we are confident that Franklin will continue to provide excellent service to anyone you refer to us. Thank you for choosing Grande Prairie Volkswagen and for your kind words. We appreciate your support, and we look forward to serving you and your referrals in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Kelly, Thank you for sharing your wonderful experience with Franklin at Grande Prairie Volkswagen. We are thrilled to hear that he made the process of trading in your existing vehicle and purchasing a new Volkswagen seamless and enjoyable. Franklin is a valued member of our team, and we appreciate your recognition of his friendly, polite, and personable nature, along with his professional attitude. We take pride in providing knowledgeable staff who can guide our customers through the features of our Volkswagen vehicles and address any questions or concerns they may have. We will make sure to pass on your kind words to Franklin. Your feedback is greatly appreciated and serves as motivation for us to continue providing exceptional service to all our customers. Thank you for choosing Grande Prairie Volkswagen for your automotive needs. We appreciate your business and look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Adrien Dominguez, Thank you for sharing your positive experience with our team at Grande Prairie Volkswagen. We are thrilled to hear that Brad, Paige, Nathan, Shawn, Mickaela, Daniel, our service techs, and the rest of our team provided exceptional service during your recent purchase of the 2023 Jetta Highline. At Grande Prairie Volkswagen, we take great pride in our knowledgeable, kind, and approachable staff who understand the needs of Volkswagen enthusiasts like yourself. We are delighted that our team valued your input and supported you throughout the entire process, from purchasing to servicing your Volkswagen. Your satisfaction is our top priority, and we are grateful for your trust and confidence in us. We will make sure to share your kind words with the entire team as they serve as motivation for us to continue delivering exceptional service. Thank you for choosing Grande Prairie Volkswagen as your dealership of choice. We appreciate your business and look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Steven, Thank you for taking the time to share your positive experience with us at Grande Prairie Volkswagen. We are thrilled to hear that our team provided you with a professional and clear purchasing process, even though you were buying from out of town. Brad and our team take pride in delivering excellent customer service, and we are delighted that Brad was super awesome to work with and accommodated your busy schedule. We understand the importance of flexibility and convenience, especially for our out-of-town customers. Your satisfaction is our priority, and we are glad to know that we were able to meet your needs during the purchasing process. Should you require any further assistance or have any questions, please do not hesitate to reach out to us. Thank you for choosing Grande Prairie Volkswagen, and we look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Thank you for giving Paige the opportunity to work with you to earn your business and 5 star review.

Grande Prairie Volkswagen responded

Thank you for giving our team the opportunity to welcome you into the dealership and earn your review.