Shawn Longworth | Page 39

good service It was a very friendly dealership.They took time to answer all question. Completely open about all pricing for every option.I was impressed with SUV It was a very friendly dealership.They took time to answer all question. Completely open about all pricing for every option.I was impressed with SUV , Rav 4.This was exactly the type of auto. I was looking for. More

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sales experience We were pleased with our recent purchase. The only hitch was that our Insurance certificates were not available - don't know if our insurance company We were pleased with our recent purchase. The only hitch was that our Insurance certificates were not available - don't know if our insurance company didn't send them or if they were misplaced at the dealership - not a big deal as I will just have the insurance company send them to me via email.I really preferred the actual purchase i.e. we were given a fair price for our trade with no haggling and unlike other dealers we didn't have to provide a deposit to make an offer. In my past dealings with other dealers - I always had to give them a deposit to even make an offer on a car. This always ticked me off - they claim that you had to give a deposit to show that you were serious about buying a car - doesn't make sense to me - if I wasn't serious I wouldn't be there in the first place. More

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Toyota Town, London, Ontario Shawn was very accommodating with us and our kids and gave us an unbeatable deal on a new truck. He went out of his way to ensure that we were comfor Shawn was very accommodating with us and our kids and gave us an unbeatable deal on a new truck. He went out of his way to ensure that we were comfortable and the transaction went as quickly as possible. For those of you with young kids under 5, you know how their patience wears thin when they have nothing to do! More

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Great Service Shawn Longworth was knowledgeable about the features on the Toyota Sienna models that we were interested in. He was friendly and there were no high-pr Shawn Longworth was knowledgeable about the features on the Toyota Sienna models that we were interested in. He was friendly and there were no high-pressure sales tactics at any point in our experience with him. He was quick to answer our questions and provided useful insight to help us with our purchase. More

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Solid Performance We stumbled across a great vehicle online one night after thinking about buying a truck. Were given the number of Shawn Longworth and made contact af We stumbled across a great vehicle online one night after thinking about buying a truck. Were given the number of Shawn Longworth and made contact after hours on his drive home. Every step of the process was enjoyable and smooth. No surprises and an overall pleasant experience. Well worth the drive to London from Toronto for this service. Thanks Shawn. More

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Awesome service HappyCustomer2times This is the second purchase at Toyota Town through Shawn Longworth and as expected he was very friendly and professional. Shawn was very knowledgeable This is the second purchase at Toyota Town through Shawn Longworth and as expected he was very friendly and professional. Shawn was very knowledgeable in all aspects and we were very happy to have him as our sales adviser.The dealership is welcoming and has outstanding service. I would recommend Shawn to anyone seeking quality sales service. More

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Buy new vehicle Shawn is very friendly. He shiw me differnet tyoe of vehicles and try to find what best suit me and best deal for my finance Shawn is very friendly. He shiw me differnet tyoe of vehicles and try to find what best suit me and best deal for my finance More

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My 2019 Tacoma is amazing and I would like to say Thank you to Shawn Longworth and Nicole for taking care of me in the purchase of my new Toy!!! They bent over backw is amazing and I would like to say Thank you to Shawn Longworth and Nicole for taking care of me in the purchase of my new Toy!!! They bent over backwards for me to have my new truck ready to go on the day I wanted it !!! I would recommend anyone to go and see Shawn at Wharncliffe Toyota to purchase their new Toyota!!!! Thanks guys More

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Peace of mind and honesty 😁 This morning I showed up to Toyotatown service bay without an appointment. Jason ( a familiar face) a Senior Service advisor greeted me with his usua This morning I showed up to Toyotatown service bay without an appointment. Jason ( a familiar face) a Senior Service advisor greeted me with his usual smile and pleasant demeanour. I told him that I didn’t have an appointment today but had a sleepless night because of service appointment I had done ( the first and only time) at another Toyota dealership closer to my home yesterday. I recalled the events of yesterday’s service at ANOTHER dealership and that it had left me very distraught and questioning the integrity their service department especially the service advisor I dealt with there!!! Jason told me that it was no problem to have a look at my car right away and immediately put my mind at ease. Jason opened the hood of my vehicle, had a look around and then went into the service bay and came out with 2 individuals; Joe Moniz and Sandrae Chen. They looked with a flashlight at my water pump and decided to put my vehicle up on a hoist just to have a better look. After they closed the hood to move my vehicle into the service bay, Sandrae notice that my windshield wipers on the front of my vehicle were ripped ( the other dealership changed my oil yesterday and supposedly did an inspection of my vehicle of fluid levels etc but missed this) !! After inspecting my vehicle, Joe Moniz brought me back into the service bay.... explained things and showed me and most IMPORTANTLY assured me that I would have no problems with regards to my water pump on my return trip to Toronto. When I asked the other dealership if it was safe for this they gave me no assurances and wanted to do it ASAP . The service advisor at the OTHER dealership even said with regards to having the water pump replaced, “You don’t have to pay for it ; it is covered under warranty.” Lastly, Toyotatown replaced my wiper blades and took the time to inspect my vehicle and most importantly, put my mind at ease with regards to my vehicle’s safety. When I asked to pay ... they told me there was no charge and to have a good trip!! I have bought my last 3 vehicles from Toyotatown and had my vehicle service done there over the years. They are VERY HONEST , VERY PROFESSIONAL and EXTREMELY COMPETENT!! Thank you Jason, Joe and Sandrae for helping me out today!! More

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Amazing The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal ski The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal skills, but was also a Pink Floyd fan and Seinfeld aficionado. He was able to get us into a better model car than what we thought we could get. All in all, inove with our Sienna and the folks at Toyota-Town. Thanks all! More

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