Shane Marion | Page 25

Excellent Sales Team and Superb Service Team I just had service on my Dodge Caravan yesterday and realized how great of a dealership Team Chrysler really is. While my veichle was being serviced, I just had service on my Dodge Caravan yesterday and realized how great of a dealership Team Chrysler really is. While my veichle was being serviced, I dropped in to say hello to Nelson who I had purchased the van from last year which is also my third veichle purchased from him. Because of his knowledge and friendliness and most importantly my experiences with him, I just recently referred a very good friend of mine to purchase a veichle from Team Chrysler but more specifically Nelson. He was pleased to see me and after a few minutes of conversation he surprisingly walked over to the Service desk and said that he would take care of the service bill. And I could only say great things about service advisor Shane Marion! I now live in Guelph which is about 1 hour away but I still and will only go to Team Chrysler for service. He is the only one that I feel comfortable working on my veichle which by the way is always quick and efficient. He always goes the extra mile and then some to make my experience a very pleasant one. Way to go Team Chysler! More

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He is a good services advisor I brought in my 2011 Jeep Grand Cherokee in to check the keyless function (it seems to me to not working well). Shane was the service advisor. based o I brought in my 2011 Jeep Grand Cherokee in to check the keyless function (it seems to me to not working well). Shane was the service advisor. based on my experience of this visit, I found he is very good advisor: He is very friendly, talking to me in nice manner, use easy-to-understand language to explain to me the tech details and he made arrangement for a replaceement for the part. I am very happy and definitely will recommend TeamChrysler services to my friends. Mi Wang More

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I arrived at this dealership wanting to trade my 2012 Chrysler car in for a Dodge Truck. My Salesman was Winston who I have dealt when I purchased the car and has ALWAYS gone the extra mile to help me o Chrysler car in for a Dodge Truck. My Salesman was Winston who I have dealt when I purchased the car and has ALWAYS gone the extra mile to help me out and advise me with my needs as his concern. From here I dealt with Brandon and Karl who assisted in the closing of the purchase. Some issues surfaced with the Truck that I contacted Mr. Bourk Boyd to help resolved. Mr. Boyd EXCEEDED my expectations and is definetly concerned with the customer and a "Man of his word." Mr. Boyd- owner stands behind his beliefs in customer service and his company. Thank You again Mr. Boyd. Your efforts will be remembered! I seen Neil and Shane in service.....These guys are great, they are honest, concerned. Neil Thanks for all of your efforts in getting the job done while I was there and for taking the time to care. Shane thanks for you friendliness, and for making sure I was a happy man before leaving. You guys were there for me and I really appreciate it. Thanks S. Jones More

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Excellent team! I purchased my 2011 Overland from Team Excellent team! I purchased my 2011 Overland from Team Chrysler. Very professional and helpful team. The Service department, Shane, I deal with Excellent team! I purchased my 2011 Overland from Team Chrysler. Very professional and helpful team. The Service department, Shane, I deal with has always treated me and my Jeep extremely well. I have two other dealerships that are closer to me but always took the 2011 to Team Chrysler due to Shane's excellent customer service. On my last visit the 2011 was in for an oil change. I was walking around the show room when I ran into Steve. We started discussing the 2014. Next thing I knew I was talking to Ralph, who sold me the 2011, and Rich. They treated me and my better half extremely well!! Greatly appreciated the professional approach and willingness to work with us to come up with a deal good for everyone. Well done Team Chrysler! More

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I decided to buy from Team because of the long standing service from Gino and his staff. With that said Gino recommended me to Louis because like many of you i do not like feeling pressured in anyway. Lo service from Gino and his staff. With that said Gino recommended me to Louis because like many of you i do not like feeling pressured in anyway. Louis did a great job for me, Give Team the opportunity and like me you will have a team that you like to work with. More

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This is my second purchase from this dealership. I have always been a FORD guy, but got interested in the RAMs when they were redesigned in 2009. I went into this dealership just to take a look in 2010, an always been a FORD guy, but got interested in the RAMs when they were redesigned in 2009. I went into this dealership just to take a look in 2010, and walked out with a brand new 2010 RAM 1500. I was more than satisfied with its performance throughout my ownership and the service department is the best I have ever experienced. I went in today and got a 2013 and my sales experience was just as stress free as the last time. My service rep. (Shane Marion) is the BEST. When I tell him a problem he knows the solution right away. Quotes come quick, and are very accurate. No nasty surprises. My sales rep. (Winston Shamsudeen) sold me the first truck as well this second one. I have recommended more than 10 people to him, and will continue to do so. He makes the sales process easy and definitely less stressful. No annoying hard sells. The finance manager (Rajan Sabharwal) worked hard to get me the best financing option and worked closely with Winston to get the pricing to a comfortable level. I never liked going into a car dealership before. This team makes the experience enjoyable. I would recommend them to anyone looking to purchase a new car. More

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This dealership is the one of the best places I have gone for service, they are great with time and they get the job done. I would recommend this dealership to people because they do a good job and are very for service, they are great with time and they get the job done. I would recommend this dealership to people because they do a good job and are very resonable with their price. I wouldn't go anywhere else because I get the service I need here. More

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Had a wonderful experience today at Team Chrysler. I went there knowing nothing about cars fearing to be charged a hefty amount as I would be an easy target for any knowing my lack of knowledge of cars. Howe there knowing nothing about cars fearing to be charged a hefty amount as I would be an easy target for any knowing my lack of knowledge of cars. However I was pleasantly surprised with the wonderful staff and Shane Marion gave me excellent service. He and his manager took car of the brakes and covered it all in the warranty. Which seemed difficult at first. Thanks for the excellent service. More

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I had to replace a part to my car and I was called by the lady at front desk that set an appointment for me for 1 PM. I got there on time and I was asked to wait. After 30 min my car was still sitting in the lady at front desk that set an appointment for me for 1 PM. I got there on time and I was asked to wait. After 30 min my car was still sitting in the parking lot and I asked Shane when will be taken in and he told me that basically they serve customers by the rule "first come first served". The car got in finally at 3 PM. I don't understand what is the point to make an appointment if I have to wait in line like the other people coming without appointment. Shane's explanation was that the lady that made the appointment doesn't know what is happening in the service dept. I know car repair service is not a precise timing business but still, to wait two hours to get you car in after you make an appointment is unacceptable. More

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