Sean Cragg

Valentine provided me with the best customer service and I will applaud his dedication to customer satisfaction I will applaud his dedication to customer satisfaction More

Report | Print

On my third Toyota. A total of 920,000 km and going. All serviced by Toyota Town! A total of 920,000 km and going. All serviced by Toyota Town! More

Report | Print

This is the forth vehicle we have bought at this dealership, the customer service is amazing and Shawn Longworth our salesman was always keeping us up to date on the status of our vehicle. Sean Crag dealership, the customer service is amazing and Shawn Longworth our salesman was always keeping us up to date on the status of our vehicle. Sean Cragg assisted us if needed and we will be back in a few years for our next vehicle. From sales to service you won't regret going to Toyotatown~ More

Report | Print

LaToya was pleasant, professional and considerate of my time. She answered questions with knowledge and quickly provided information needed to support my service decision-making. I highly recommend LaToya. time. She answered questions with knowledge and quickly provided information needed to support my service decision-making. I highly recommend LaToya. More

Report | Print

The staff are welcoming. Our Sales Specialist, Hiacynta Wozniak was very helpful and knew her information when discussing various vehicles. She helped us decide which vehicl Our Sales Specialist, Hiacynta Wozniak was very helpful and knew her information when discussing various vehicles. She helped us decide which vehicle was best for us. With the backlog of auto production because of the pandemic, she kept us informed as to when we could expect our vehicle. The day we picked it up, she helped us get our phones linked to the vehicle, and showed us many of the features. She followed up with a phone call a couple days later to see if we had any questions. She is a very upbeat person which made it very easy to go through the whole process of buying a vehicle. I will refer my friends to her with out a doubt. More

Report | Print

I go in there for the regular maintenance and the people there are nice to deal with and the service is great! there are nice to deal with and the service is great! More

Report | Print

Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More

Report | Print

This whole process was a breeze from start to finish! Very pleased with the truck and happy with everyone I interacted with at Toyotatown. I have been coming here for years and will be returning again Very pleased with the truck and happy with everyone I interacted with at Toyotatown. I have been coming here for years and will be returning again if I ever need another vehicle. More

Report | Print

The team at Toyota Town made our car buying experience a great one!! Special thanks to Sean, Janine and Brian for offering professional and quality assistance throughout each stage of the process. We love o great one!! Special thanks to Sean, Janine and Brian for offering professional and quality assistance throughout each stage of the process. We love our new Highlander! More

Report | Print

Shout out to ToyotaTown who demonstrated excellent customer service through the extraordinary challenges posed by the “red zone/Stay at Home lockdown period” when I was buying out my lease. The who customer service through the extraordinary challenges posed by the “red zone/Stay at Home lockdown period” when I was buying out my lease. The whole team was helpful and accommodating, assuring the minimum number of visits to the office and the least number of direct contacts possible. All done with friendliness and courtesy More

Report | Print