Sam Gerbrandt | Page 4

Friendly staff that put the customer first Great experience, the staff at Grande Prairie volkswagen went the extra mile to ensure customer satisfaction, Rick Simms came in on his day off to ens Great experience, the staff at Grande Prairie volkswagen went the extra mile to ensure customer satisfaction, Rick Simms came in on his day off to ensure I could take delivery of my 2016 Tiguan More

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Pleasant and Attentive My Experience with GP Volkswagon has always been a pleasant one, my vehicle arrived in a timely manner as advertised. All of the staff involved went My Experience with GP Volkswagon has always been a pleasant one, my vehicle arrived in a timely manner as advertised. All of the staff involved went above and beyond to get me into a new vehicle after an accident and made it a smooth purchase. The service and parts department have always been prompt to answer any of my questions and service my vehicle to get me back on the road in a timely manner. I would recommend this dealership and it's employees to anyone who is considering a Volkswagon. More

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Dealership went above and beyond to address concerns The sunroof on my 2015 GTI exploded while hwy driving. VW Canada refused to cover the warranty. The dealership went above and beyond to address my saf The sunroof on my 2015 GTI exploded while hwy driving. VW Canada refused to cover the warranty. The dealership went above and beyond to address my safety concerns by going beyond the basic re-installation of a new sunroof, and actually had the new glass 3M taped. Further to that, they fully detailed my car to ensure no glass was left. While I was disappointed with VW Canada service, GP volkswagen service was OUTSTANDING. Thank you! More

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Great Service Experience at Grande Prairie Volkswagen I went for the first service on my new vehicle, Corey Young and Sam Gerbrant answered all my questions, got my car in on time and gave me a free wash I went for the first service on my new vehicle, Corey Young and Sam Gerbrant answered all my questions, got my car in on time and gave me a free wash because it was so dirty! I don't know how they could have been more helpful. This is a great place to buy and get your Volkswagen services. A Very Happy Customer Linda More

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Great Staff! It is very rare I leave without a smile on my face. The service center is always friendly, jokes around and puts a smile on my face. Their service pap It is very rare I leave without a smile on my face. The service center is always friendly, jokes around and puts a smile on my face. Their service paperwork is easy to read so I can understand what they have done to my vehicle and if I have any questions they always help me get the right answer. I have to make special mention of a wonderful shuttle driver they have employed there, I believe his name was Brian (gosh I hope that's right) he was so friendly and chatted with me to and from the dealership. Thank you GP Volkswagen for your excellent customer service! More

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My New Car! It was a pleasure to work with Reagan Johnston while purchasing my new VW Eos. Reagan was able to answer all of my questions as he is very knowledgea It was a pleasure to work with Reagan Johnston while purchasing my new VW Eos. Reagan was able to answer all of my questions as he is very knowledgeable about the product he sells. He always made sure to help me to realize new questions that I hadn't thought of yet also. Reagan was at the dealership when I took my new car into the dealership for its first checkup and he was very thoughtful and attentive. He has extended himself to help or answer any questions or car advise even after the purchase. I took him muffins on my visit. More

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