Romeo Nissan | Page 44

Very Happy Purhcaser of Four Lexus Vehicles from Stephanie Two days ago we traded in our RX for a new 2017 RX350 Lexus. We also have a RC 350. From the day of the first purchase with Stephanie Shearsby's hel Two days ago we traded in our RX for a new 2017 RX350 Lexus. We also have a RC 350. From the day of the first purchase with Stephanie Shearsby's help, Lexus of London has been a friendly and very efficient and helpful dealership. The staff makes you feel very welcome when you go in and their service department is outstanding. Stephanie is excellent at her job and helps make the purchase of a new Lexus less stressful than it might be. In addition I would like to complement Romeo Nissan in Service for his fantastic service support and Alan Calvert, the new car Manager for his welcoming manner. Well done all around. I have never dealt with a better dealership . More

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Easy and fair to deal with. Sue was great to work with. Very responsive and fair to deal with. Questions were always answered in a timely fashion and they were more than fair t Sue was great to work with. Very responsive and fair to deal with. Questions were always answered in a timely fashion and they were more than fair to deal with in terms of reaching a deal. More

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Thank you Sue! Sue was the first person of the last dealership that I visited that greeted me with a warm smile. I was leaning towards another vehicle until I met S Sue was the first person of the last dealership that I visited that greeted me with a warm smile. I was leaning towards another vehicle until I met Sue. Not only was she extremely helpful, I love my new car! More

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Dealership does an excellent job servicing my 2003 Lexus this Dealership does an excellent job servicing my 2003 Lexus. The front line Service reps, and I've met many in my years going there, are very kno this Dealership does an excellent job servicing my 2003 Lexus. The front line Service reps, and I've met many in my years going there, are very knowledgeable and helpful. I have been treated very well over many years, as has my vehicle. I live 100 miles away from the dealership and drive to London because they do such a good job at a fair price. More

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Service I usually take my Lexus to this dealer because I trust their works and also because I bought my car from here too. We also bought our Camry from them I usually take my Lexus to this dealer because I trust their works and also because I bought my car from here too. We also bought our Camry from them too. Been going to this dealer since 2002. Maybe I'll get another Lexus from them in the future...but gotta save up first lol. More

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Top notch product, top notch service, top notch people. We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we as We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we asked to see a salesperson. Sue Vincent was assigned to us. She was terrific. She went with us as we test-drove a 2016 RX350 and a 2016 ES350, and then re-tested the RX. She explained everything, and pointed out the features of each vehicle. Sue was courteous, knowledgeable, not-pushy or impatient, cheerful, and friendly. When we took delivery of our new RX350, Sue spent quite a bit of time explaining all the impressive technology that comes with the Executive Package that we had purchased. She followed-up with phone calls and emails to see how we were doing with the new vehicle. Sue is like all the other people at Lexus of London: they are friendly, helpful, and go out of their way to give us incredibly wonderful attention and service. We have been customers at Lexus of London since our first Lexus in 2007; but we've been with Toyotatown (same management) since 2001, when we got an Avalon that we traded-in on our new RX. We cannot see ourselves driving anything but a Lexus, or going anywhere else for service. More

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Always excellent service! All of the service team at Lexus of London go out of their way to make sure you are happy and satisfied. I usually deal with Romeo and he goes the ex All of the service team at Lexus of London go out of their way to make sure you are happy and satisfied. I usually deal with Romeo and he goes the extra mile to make sure your concerns are taken care of and that any questions you have are answered. I'm very picky with my vehicles and their service and so far Romeo and the rest of the team are the best I've dealt with. More

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Engine rebuild I have had a great time going to Lexus of London to get my car serviced and major work done it also. The staff, Jason, Lyndsi, and Romeo had great kno I have had a great time going to Lexus of London to get my car serviced and major work done it also. The staff, Jason, Lyndsi, and Romeo had great knowledge of the cars and better advice. I would recommend anyone with a Lexus to go there and feel reassured that your in the right hands. Thanks Lexus of London. More

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Best birthday ever! We bought our first Lexus 12 years ago. This vehicle has been very reliable, receiving exceptional service from Romeo and Karen in the service depart We bought our first Lexus 12 years ago. This vehicle has been very reliable, receiving exceptional service from Romeo and Karen in the service department. When it was time to replace, we definitely chose Lexus again. Sean assisted us with our Lexus 450h purchase and we found him to be very knowledgeable and helpful. ...best birthday present ever! We look forward to driving our new vehicle and our dealings in the future with Lexus of London. More

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6 month checkup I have been deling with Lexus of London for many years the service has always been excellent all the staff in service are wonderful people and go out I have been deling with Lexus of London for many years the service has always been excellent all the staff in service are wonderful people and go out of their way to help and explain everything answer questions and go above and beyond to help. More

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