515 Reviews
Write a Review515 Reviews of Romeo Nissan
October 09, 2019
Excellent Service Every time we deal there the service is excellent. As I always say, the salesman sells me the first car, the service sells me the next ones. Since o Every time we deal there the service is excellent. As I always say, the salesman sells me the first car, the service sells me the next ones. Since our first Lexus purchased we have continued to purchase Lexus vehicles only. More
October 02, 2019
Superlatively attentive If you want to feel that YOU MATTER & that you alone are important, then Lexus of London is a MUST business to visit. Their standards of performance a If you want to feel that YOU MATTER & that you alone are important, then Lexus of London is a MUST business to visit. Their standards of performance are indeed superlative. More
Other Employees Tagged: Allan Calvert, Shelby Chisholm
September 28, 2019
Great Lexus experience We had a very pleasant experience. This is the first Lexus for us. We are very happy with all aspects of the dealership that we have dealt with so fa We had a very pleasant experience. This is the first Lexus for us. We are very happy with all aspects of the dealership that we have dealt with so far. The staff were very knowledgeable and answered all our questions to our satisfaction. More
Other Employees Tagged: Karen Campbell, Jordan Hallman, Sue Vincent
September 28, 2019
Outstanding service by service dept. and Tom Hiscott There were three important features which were and are important to our decision to buy the new 2020 RX350 from Lexus of London. - Importantly I hav There were three important features which were and are important to our decision to buy the new 2020 RX350 from Lexus of London. - Importantly I have a 2009 Lexus 450 hybrid which I purchased from them before I moved out west. When I returned in 2011 I have received extra-ordinary service from them. Their service staff are 10 out of 10. Romeo Nissan who heads up this area is quite frankly STELLAR. - Tom Hiscott who sold this 2020 RX350 is superb and helped us in our decision. He is excellent in every way. He accommodated us even we had some difficult scheduling to work out. Tom is extremely personable and simply outstanding. - We were also assisted by Jordon who oriented us to the technology and superb features of the vehicle even though we were short on time. And she is both very competent with very strong, personable and caring way of assisting us. She too is very very good at what she does. Lexus of London should be very proud on how well their customer’s are treated. I have called the General Manager and extolled praise on his staff. More
Other Employees Tagged: Karen Campbell, Tom Hiscott, Jordan who did a superb job orienting us to this new vehicle
September 26, 2019
Amazing Customer Service I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class Customer Service from Romeo and the Service Department. More
Other Employees Tagged: Chris Pinelli
September 24, 2019
Tire "Emergency" Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by 4 PM More
Other Employees Tagged: Natalie Marsh
September 18, 2019
Great Service We are always impressed with the quality of service at the Lexus of London Dealership. All of the staff are helpful, knowledgable, and friendly. Than We are always impressed with the quality of service at the Lexus of London Dealership. All of the staff are helpful, knowledgable, and friendly. Thanks More
Other Employees Tagged: Karen Campbell, Natalie Marsh
September 03, 2019
Best Dealership in London This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes out of the way to achieve customer satisfaction and not only represents an amazing vehicle the Lexus, but they make you feel part of their Lexus family. More
Other Employees Tagged: Allan Calvert, Karen Campbell, Henry Gao
September 03, 2019
An excellent dealership From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. More
Other Employees Tagged: Karen Campbell, Shelby Chisholm
August 21, 2019
Outstanding customer service. Helen K. Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. H Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. He was genuinely friendly and happy to help us make the right decision. He made our purchase a very enjoyable experience. Everyone at the dealership were top notch and very helpful, including Tom, Romeo, Lauren and Jordan. We love our new NX and we know we will enjoy coming to the dealership for service. More
Other Employees Tagged: Jordan Hallman, Tom Hiscott, Lauren Rossini

