Romeo Nissan | Page 23

We found our service to be excellent! We had a noise and the mechanic knew right away what it was and explained it. Our service person at the desk, Romeo was friendly, explained everything clearly and made the mechanic knew right away what it was and explained it. Our service person at the desk, Romeo was friendly, explained everything clearly and made sure our loaner car was ready for us. When we returned, he even went out in the pouring rain to help us transfer our shopping from the loaner to our own car. We always have excellent service from Lexus of London. More

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Snow Tire and oil changes on 3 Lexus Vehicles in one day Romeo Nissan is a star, a trusted advisor, and gets things done on a timely basis!!! Romeo is representative of a dealership that prides itself on Romeo Nissan is a star, a trusted advisor, and gets things done on a timely basis!!! Romeo is representative of a dealership that prides itself on service to keep customers coming back. More

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Well looked after! Welcomed as soon as we entered. Services required discussed immediately along with the costs of such services. Enjoyed looking at the showroom cars a Welcomed as soon as we entered. Services required discussed immediately along with the costs of such services. Enjoyed looking at the showroom cars and drinking coffee while reading the newspapers there. Car was washed and ready in a timely manner. More

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Winter is on its way! Perfect time of year to purchase a set of winter tires and rims! Romeo guided me through this purchase by giving me advice on which were the best prod Perfect time of year to purchase a set of winter tires and rims! Romeo guided me through this purchase by giving me advice on which were the best products to buy for my vehicle. Had the tires and rims installed, plus had my all-season tires stored for the winter ...all by Lexus of London. Thank you, Romeo, for your assistance. You always do your very best when dealing with your clients. Andrea Baird More

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Winter tires put on my Lexus as well 1600 Km service. Allan, Rhonda and Romeo are excellent ambassadors for Lexus of London. They see that all Lexus clients are well served. The seating area is comfort Allan, Rhonda and Romeo are excellent ambassadors for Lexus of London. They see that all Lexus clients are well served. The seating area is comfortable while waiting you wait for your car while its being serviced. More

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Exceptional Service Department Always get fantastic service from Romeo. Makes a point to acknowledge me when I arrive when busy so that I am aware that he will be with me shortly. Always get fantastic service from Romeo. Makes a point to acknowledge me when I arrive when busy so that I am aware that he will be with me shortly. Reviews all points of the service and when picking up the car, any points that the technician had provided on the vehicle. Taking a car in for service is normally an inconvenience, but Romeo makes the experience enjoyable. More

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Owned 3 Lexus over the past 9 years. Wouldn't go anywhere else for purchase or servicing, not even oil changes. Total trust their honesty and quality. anywhere else for purchase or servicing, not even oil changes. Total trust their honesty and quality. More

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Excellent dealership experience. If you are a Lexus lover like I am, it’s worth the drive to London! The sales and service professionals at Lexus of London will consistently provide exceptional customer serv like I am, it’s worth the drive to London! The sales and service professionals at Lexus of London will consistently provide exceptional customer service. More

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Great people, cars and experience My new Lexus Hybrid is my second purchase from Lexus of London. The experience working with the dealership is one of receiving the ultimate in persona My new Lexus Hybrid is my second purchase from Lexus of London. The experience working with the dealership is one of receiving the ultimate in personal attention form all members of the staff. More

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Strong Organization Sales and support staff are very professional and yet cordial. First impression is that this is a busy well run organization. Second thought is the ex Sales and support staff are very professional and yet cordial. First impression is that this is a busy well run organization. Second thought is the expense to run it - and what will I pay to support this. Having said that it was pointed out to me that they thoroughly investigate and profess to have best pricing on vehicle purchase prices. Although I can somewhat agree on this statement the trade in values are not so competitive. We were disappointed in the trade value compared to resale price of our trade in. Dealerships can declare "certified" on the resale of used but don't seem to take into consideration the care we took in maintaining our trade in. More

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