Rob Temsland | Page 2

Excellent This dealership is always very professional and always willing to help in regards to purchase, lease or trading in vehicles. They make the experience This dealership is always very professional and always willing to help in regards to purchase, lease or trading in vehicles. They make the experience most pleasurable - so easy and hassle free. The service department goes out of their way to help. I recently also had a very flat tire that needed total replacement and the speed was wonderful in getting the tire from the wholesalers and getting it back on my vehicle and providing me with the use of my vehicle very quickly. They also make the customer feel like they are the most important people there - no rush no hassle - and they remember everybody who deals with them. More

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Riders Lottery Winner! Won a Cadillac SRX in the Riders Lottery and negotiated an upgraded SRX model with Rob Temsland & Ian Kearns ,with Paul Konanz on finance All very h Won a Cadillac SRX in the Riders Lottery and negotiated an upgraded SRX model with Rob Temsland & Ian Kearns ,with Paul Konanz on finance All very helpful & courteous .Impressive dealership.. More

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Started out friendly, deteriorated when problems arose I went in to look for a small pre-owned vehicle that would be fuel efficient, reliable, affordable and as new as possible. At first everyone was frien I went in to look for a small pre-owned vehicle that would be fuel efficient, reliable, affordable and as new as possible. At first everyone was friendly and helpful, but when I noticed there was pre-existing damage to the vehicle I had purchased the staff stopped returning my calls. I contacted the Better Business Bureau and then received a call. The dealership has agreed to pay half the cost of the repair. I am quite disappointed that as soon as the papers were signed there was no interest in ensuring any customer satisfaction unless there was a threat that other people might find out. I believe they should have paid the full cost of the repair. I was also told that I would receive 4 free oil changes. When I went to use this service I was informed that the oil changes expire once you hit a certain amount of km. So I will not even be able to use more than 2. This was my first time buying from a dealership and I walked away from the experience feeling unappreciated, frustrated and used. I was even told by a member of the staff that because I had not bought an expensive car from them that I was being unreasonable to expect them to repair the damage! That was right before they stopped returning my calls. I will not buy from them again. More

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very kind and get you what you need i have been dealing with capital gmc for a number of years and find the service and sales people very professional they get what you want i have been dealing with capital gmc for a number of years and find the service and sales people very professional they get what you want More

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Great Service Very happy with the way the purchase was finalized and the time that was spent to show us all the vehicle's features. Great job Rob and Ian. Very happy with the way the purchase was finalized and the time that was spent to show us all the vehicle's features. Great job Rob and Ian. More

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Great experience From the time I starting shopping until the time I purchased I was very impressed with the whole process. Ian our product specialist was very knowled From the time I starting shopping until the time I purchased I was very impressed with the whole process. Ian our product specialist was very knowledgable. The sales manager Denise truly listened to what I wanted and there was no pressure. The service in finance with Kien was phenomenal he explained all my options in great detail. I have had a ton of compliments on my new truck and I tell everyone this is the only place to shop for a vehicle! More

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Great customer service Jay and Rob treated me like we had known each other for years. They really helped me find the right truck at the right price. Jay and Rob treated me like we had known each other for years. They really helped me find the right truck at the right price. More

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Excellent Service was excellent Dealing with Rob and Matt excellent answered all the questions, friendly, did the extra service and went above and beyond expe Service was excellent Dealing with Rob and Matt excellent answered all the questions, friendly, did the extra service and went above and beyond expectations.. The vehicle was ready.timely.. More

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Easy to deal with We were looking at other dealerships in our area and felt like we were getting the runaround from them. Then we went to Capitol gmc and they were very We were looking at other dealerships in our area and felt like we were getting the runaround from them. Then we went to Capitol gmc and they were very friendly with my concerns. The selection they have was far more extensive and our choice of options on site was what we were looking for. To the whole family at Capitol gmc I thank you for the great experience of buying my new truck. More

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Rob was great. At the time Rob got me the best truck. I have all the bells and whistles I wanted and more.They gave me the Best bang for the buck. At the time Rob got me the best truck. I have all the bells and whistles I wanted and more.They gave me the Best bang for the buck. More

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