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Renee Neudorf

Overview Reviews (155)

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Renee Neudorf

Renee Neudorf | Page 8

Service Advisor

Wolfe GMC Buick - Edmonton

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

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4.0

155 Reviews

Overview Reviews (155)

4.0

155 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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155 Reviews of Renee Neudorf

January 27, 2021

Dealership Rating

Employee Rating

Went for an oil change and my remote start is not working now When back in town I’ll contact the dealership and see what happened now When back in town I’ll contact the dealership and see what happened More

by Faye

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jan 28, 2021 -

Wolfe GMC Buick - Edmonton responded

Dear Faye, We are sorry to hear that your oil change didn’t go entirely to plan. We would love to get in touch with you and see if we may be able to save you a trip into town. Unfortunately, we don’t have quite enough information to locate your customer file. Would you mind giving me a call at your convenience to discuss further? Amanda Business Development Representative 780-486-3333 ext 219

January 21, 2021

Dealership Rating

Employee Rating

Great service prompt great location helps out all the time trust her in her decisions she is prompt and works good with customers definitely recommendher time trust her in her decisions she is prompt and works good with customers definitely recommendher More

by bbburke58

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Bass

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Jan 22, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review. We are so happy Renee could provide you with such a positive experience. We look forward to working with you again in the future.

January 16, 2021

Dealership Rating

Employee Rating

Great service department. Everyone there deserves recognition for their dedicated amazing customer service. Great service department. Everyone there deserves recognition for their dedicated amazin recognition for their dedicated amazing customer service. Great service department. Everyone there deserves recognition for their dedicated amazing customer service. Best place to bring a vehicle for service More

by Arturo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Don Fricker, Dean Anderson, Gerry Frigon, Chantelle Kelly, Steve Hillerud , Sheri-Ann Dukart, Sean Maxim, Karen Nome

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Jan 18, 2021 -

Wolfe GMC Buick - Edmonton responded

Wow, thank you for the great review. We do have a pretty awesome service team! We are so happy we could provide you with such a great experience.

January 16, 2021

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Employee Rating

I have been dealing with western Gmc since 2008 and have bought 4 trucks through them allways going out of there way to do the best job possible very happy with all the team from sales , finance, and servic bought 4 trucks through them allways going out of there way to do the best job possible very happy with all the team from sales , finance, and service thanks for the help More

by jeff_surette

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Don Fricker, Steve Hillerud, Dan Bass , Corey Black, Chantal Geddes, Rebecca Gottfried

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Jan 18, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new ride! We are so happy we can continue to provide such a positive experience. We look forward to continuing to work with you for many years to come.

January 14, 2021

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Employee Rating

My associate was Rene and she was very helpful and knowledgeable. She even saved me a few dollars and I don’t think anyone else could do better. knowledgeable. She even saved me a few dollars and I don’t think anyone else could do better. More

by John.630

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 15, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review of Renee. We are so happy she could provide such a helpful and positive experience for you. Was there something we could have done to improve your experience though?

January 07, 2021

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Employee Rating

Brought my vehicle in with a check engine light on and was on the road in a couple of hours. Professional, polite and knowledgeable will continue to use there service to maintain my vehicle. was on the road in a couple of hours. Professional, polite and knowledgeable will continue to use there service to maintain my vehicle. More

by Floyd Way

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Hillerud

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Jan 08, 2021 -

Wolfe GMC Buick - Edmonton responded

We are so happy we could provide an efficient experience and get you back on the road quickly. We look forward to continuing to work with you in the future.

January 07, 2021

Dealership Rating

Employee Rating

It has been a pleasure to deal with the dealership and the staff . Thank you for the help and work that you do every day thx . the staff . Thank you for the help and work that you do every day thx . More

by Alan Perron

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Bass

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Jan 08, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for your kind words, and congratulations on your new ride!

January 02, 2021

Dealership Rating

Employee Rating

I have been coming to Western since I purchased met Terrain. The service dept has treated me with respect and has advised me the service I require Terrain. The service dept has treated me with respect and has advised me the service I require More

by gg

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Steve Hillerud

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Jan 04, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review! We are so happy that your Terrain is everything you hoped it to be and that we have been able to continue to deliver a respectful and knowledgeable service experience.

January 01, 2021

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Employee Rating

Had a problem with my 2020 Acadia Denali and Renee got us on the next day and got the problem fixed and squeezed and oil change in while it was there. Great service as usual!!! Thanks Renee and auto se on the next day and got the problem fixed and squeezed and oil change in while it was there. Great service as usual!!! Thanks Renee and auto service team!!! More

by AAP

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 04, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to leave us such a great review! We are so happy Renne could get your Acadia back on the road in no time! We look forward to continuing to work with you in the future.

December 04, 2020

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Employee Rating

Excellent service. The team is professional and worked to get my vehicle work completed in a timely manor. Would definitely recommend them to anyone that needs work done. get my vehicle work completed in a timely manor. Would definitely recommend them to anyone that needs work done. More

by DMoller

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Doug Airey, Don Fricker , Karen Nome

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Dec 07, 2020 -

Wolfe GMC Buick - Edmonton responded

Thank you for leaving us such a great review. We are so happy we could get you back on the road quickly, and appreciate your recommendation. Happy driving.