Renee Neudorf | Page 6

I brought my car in with multiple problems, which appeared to be wiring or sensor issues (horn alarm went off continuously until fuse was pulled, random starting without key in park position, front s appeared to be wiring or sensor issues (horn alarm went off continuously until fuse was pulled, random starting without key in park position, front stereo speakers not working) at the end of the day it cost almost $400. Drove car home and speakers were still not working and the air bag sensor was on. Returned with the car and on the way there the signal lightbulb died. Changed bulb, etc…, fixed air bag sensor, but the stereo still has speakers that don’t work in the front - although they were working as we left the second day. It was almost another $200 but after I complained about the additional charges they ended up just charging for the signal light fix. The interior roof area also is now leaking - I assume from when they tried to fix the stereo wires. I’m left not feeling confident in the shop’s abilities. I also phoned again stating that the stereo speakers still do not work and my call message was not returned. More

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My service technician was very friendly . The service was quick and efficient. I always enjoy walking around looking at all the fantastic vehicles that are available. quick and efficient. I always enjoy walking around looking at all the fantastic vehicles that are available. More

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Brought my Acadia in for an oil change. Not only did their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service depart their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service department did a great job and went above and beyond, as per usual!! Thanks for the great service!! More

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They’re awesome friendly people I service my truck there I dealt with Renee and she is friendly easy to deal with thank you very much I dealt with Renee and she is friendly easy to deal with thank you very much More

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Fast efficient service, friendly advisors and service staff. Waited for recall on airbag to be done, and they finished within time promised. Very clean waiting area. staff. Waited for recall on airbag to be done, and they finished within time promised. Very clean waiting area. More

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Treated me very well. No issues. Work done on time. Asked for a loaner as we live out of town and they provided one. Would recommend your dealershipm for a loaner as we live out of town and they provided one. Would recommend your dealershipm More

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It was easy to make appointment. They were able to get me in the next day. Everyone was helpful and friendly. Work was done the same day. Great cost for the work done. in the next day. Everyone was helpful and friendly. Work was done the same day. Great cost for the work done. More

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We use this dealership for both parts and service. We are always dealt with in a professional polite manner by skilled advisors. This most recent service was performed very fast. Thank you for accommodating always dealt with in a professional polite manner by skilled advisors. This most recent service was performed very fast. Thank you for accommodating my hectic schedule! More

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Great service as usual. I waited for the work to be done. The advisor said 30 minutes and it was exactly 30 minutes. Once I had left, I noticed that something had changed in the preferred settings. done. The advisor said 30 minutes and it was exactly 30 minutes. Once I had left, I noticed that something had changed in the preferred settings. I stopped by the dealer and a handful of employees hopped in and corrected my settings in 30 seconds. Great support, great service. More

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Everyone was really friendly and efficient. My service was done in a timely manner. Highly recommend using the service dept at Western. They did a great job! was done in a timely manner. Highly recommend using the service dept at Western. They did a great job! More

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