Renee Neudorf | Page 15

Great friendly experience Jaime has patiently helped us find our vehicles while treating us like family. He makes the process feel seem less and never pressures us. He is ded Jaime has patiently helped us find our vehicles while treating us like family. He makes the process feel seem less and never pressures us. He is dedicated to find us the right vehicle every time. The entire staff is amazing from the time we walk in the door until we leave. More

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Always trying to make the best experience Want to thank the Western GMC guys and gals. I have bought three trucks and each one of the experiences were great. Jamie and Alan thanks for the gr Want to thank the Western GMC guys and gals. I have bought three trucks and each one of the experiences were great. Jamie and Alan thanks for the great work and making sure I am always taken care of. The service department is great and for the most part does what it can to make sure I have a ride. Better coffee would be a bonus! More

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Great Service Renee Neudorf in service was very friendly, knowledgable, efficient and professional. She kept me informed on the problems they found with my vehic Renee Neudorf in service was very friendly, knowledgable, efficient and professional. She kept me informed on the problems they found with my vehicle and what would be covered by special warranties and how long it would take to repair the issues. My Acadia has been repaired to my satisfaction. Debby G. More

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A satisfied customer Everything about this Dealership is top notch. They are fast and efficient. Everyone is very friendly. I like the phone updates when my vehicle is in Everything about this Dealership is top notch. They are fast and efficient. Everyone is very friendly. I like the phone updates when my vehicle is in for service. More

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Great Service Renee and the entire crew was great. Nice and courteous treatment. Constant communication and up to date information being provided. I appreciated th Renee and the entire crew was great. Nice and courteous treatment. Constant communication and up to date information being provided. I appreciated the courtesy car wash. More

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Always Great Service The service advisors are always friendly, but professional, and helpful. Always follow up to check before doing additional work. Purchased our last The service advisors are always friendly, but professional, and helpful. Always follow up to check before doing additional work. Purchased our last two vehicles through the delership primarily due to dreat service experiences. More

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Service and parts department very helpfull Brought my daughters car in for a idle issue and got the car back the same day . Service department explained the bill and I also got a 5% discount be Brought my daughters car in for a idle issue and got the car back the same day . Service department explained the bill and I also got a 5% discount because of high mileage promotion . More

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Always Hassle Free!! Service is always super great at Wester GMC Buick! Mechanics are efficient! Staff is knowledgeable! They can always fit us in when we need work done. Service is always super great at Wester GMC Buick! Mechanics are efficient! Staff is knowledgeable! They can always fit us in when we need work done. We are happy customers!! More

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SERVICE DEPT Took my Terrain to Western GMC for a recall requirement. Renee Neudorf assisted me with getting a loaner vehicle, understood that I had a dog with me Took my Terrain to Western GMC for a recall requirement. Renee Neudorf assisted me with getting a loaner vehicle, understood that I had a dog with medical requirement to travel with me at all times, she went the "extra mile" when there was a bit of a glitch with extra repairs required on the vehicle. My husband and I have been dealing with Western GM for 15+ years and would not even consider going anywhere else. Hats off to you Renee! More

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Western GMC will make it right! I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software relate I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software related one to which there is no known fix for yet according to General Motors. The issue is that the vehicle is seeing an alcohol content of between 50-70 percent which makes the vehicle run very rich and throwing p0174 and p0175 codes in the computer. This is a problem which is all over the internet, but to which General Motors is not acknowledging to it's customers. Thank you Western GMC, and Don Fricker standing behind your service, and performing another reset to my engine computer so I may continue to drive my vehicle. Let's hope General Motors will find a correct "fix" to this issue. More

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