Mike Robinson | Page 19

Highly Recommend While investigating my options for the purchase of a new vehicle I visited numerous dealerships and encountered multiple sales representatives. Mike R While investigating my options for the purchase of a new vehicle I visited numerous dealerships and encountered multiple sales representatives. Mike Robinson of Mercedes Benz was by far the most genuine, knowledgeable, customer focused representative of them all. His expertise was immediately apparent as was his desire to broker - on my behalf - the most satisfactory and beneficial transaction possible. This was my first trip to Mercedes Benz and I was won over not only by the vehicles themselves but by Mike's professionalism and dedication to outstanding customer service. I have yet to purchase, but when I do it will be a MB through Mike Robinson. More

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It's All about Integrity & Professionalism By sending an email through to Head Office Mercedes to replace my BMW, I was very lucky to get a response from Mike. He is such a nice guy. It's not a By sending an email through to Head Office Mercedes to replace my BMW, I was very lucky to get a response from Mike. He is such a nice guy. It's not about 'making a sale' with him. He genuinely listened to my concerns. The best part about the experience with him, is upon picking up the car at the final purchase process, he went over every little detail of that B-200 with me. It became very apparent to me he has great passion in working with this company and believes in the brand whole-heartedly. You never question his integrity by the way he looks you dead in the eye with absolute honesty. My experience was above and beyond expected by him. Not only did he make arrangements that the car be ready at the time I requested, but also - He made sure there were brand new batteries in the keys. He even picked up the tab for the Mercedes iPhone cover I made arrangements for. So sweet. It's these little gestures that speak great volumes about 'care'. I will be back to upgrade to a G-Wagon and with absolute no hesitation go through this process again with Mike. He is such an asset to that dealership. I recommend him to anyone and wish him well with all all his endeavors! More

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Excellent Service Just leased for the 3rd time from MB London and once again it was a great experience. Mike was very helpful and extremely patient; he is very knowledg Just leased for the 3rd time from MB London and once again it was a great experience. Mike was very helpful and extremely patient; he is very knowledgable about the product lines and he gave us some very honest advice when selecting our c400. Many thanks to Kristina too! She is a pleasure to work with and she also gave us good advice when selecting the coverage for our car. From start to finish, we were treated very well! More

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Thank you Mike Recently I bought a Gl 350. It is my first Mercedes Benz. I want to say thanks to Mike for being so helpful. Mike was very good at explaining how the Recently I bought a Gl 350. It is my first Mercedes Benz. I want to say thanks to Mike for being so helpful. Mike was very good at explaining how the cars work and he always answered my questions very patiently and calmly, and he treats his customers with a lot of respect and he values them. Mike helped me pick the car I liked and I am very thankful for this. If you decide To buy a Mercedes Benz I certainly recommend Mike and especially if you are buying a Mercedes for the first time. Thanks, Shaji More

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Excellent experience recently, we bought a C400 and Mike Robinson was our sales rep. Mike made us feel very comfortable and made the entire experience feels easy and smoo recently, we bought a C400 and Mike Robinson was our sales rep. Mike made us feel very comfortable and made the entire experience feels easy and smooth. What we liked about Mike is his honesty and been clear about all positives and negatives (not too many any way). He was patient and showed great respect and patience toward our questions and requests. I was surprised to learn that he joined the business on 2013, definitely he is ahead of others and he is the best sale person we had (so far). The Financial Service Manager, Kristina Wong, was also very friendly and we felt very comfortable asking our question. She explained options patiently and clearly. We would liKe to thank both and wish them the best in their career. More

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Excellent service I recently bought a 2015 mercedes-benz GL 63 from Mike Robinson. Mike was very friendly throughout the whole process. Every time I had a question, he I recently bought a 2015 mercedes-benz GL 63 from Mike Robinson. Mike was very friendly throughout the whole process. Every time I had a question, he would answer the question thoroughly and patiently. I live at north end of the town while the dealership is at south end. In order to save me time, Mike came to my house to take my car to the dealership to put snow tires on and brought it back to me on the same day. I remember it was almost 9 pm already when he arrived at my house and he has his own family to go back to. This just shows how much he values his clients. I highly recommend Mike! More

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I love my CLS550 4matic I always have the best experience with London MB. I had my 2008 E350 4matic serviced there since I moved to Dorchester. Mike Robinson, Kristina Won I always have the best experience with London MB. I had my 2008 E350 4matic serviced there since I moved to Dorchester. Mike Robinson, Kristina Wong, Markus and the entire team are like family to me. I puchased a 2012 CLS550 4Matic recently and the experience was perfect from day one. If anyone is interested in purchasing a MB, I would highly recommend you speak to Mike. It felt like I've known him all my life. The same goes with Kristina and the rest of the gang. thanks everyone for continuing to be the best!!! More

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Very postivie and felt you as a customer cared. Recently bought a used C250 coupe from this location from Mike. They were very helpful and explained everything. They were very accommodating cons Recently bought a used C250 coupe from this location from Mike. They were very helpful and explained everything. They were very accommodating considering we drove in from Toronto to view the car. It was expected and we ended up buying it. Definitely would recommend them and Mike. Kristina was also very helpful explaining the financing. Overall a fantastic dealership to work with. /nt More

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E63 AMG Purchase over phone I recently bought a demo 2014 E63 AMG 4matic from Mike Robinson sight unseen. I live at the other end of the province in Thunder Bay and had to rely o I recently bought a demo 2014 E63 AMG 4matic from Mike Robinson sight unseen. I live at the other end of the province in Thunder Bay and had to rely on Mike's description of the car as it had over 10,000kms on it. Mike's description of it being in like new condition was bang on. The car was in great condition when it arrived here, and the sales process went very smoothly without my having to make a trip to London. The car is as amazing as expected. I would not hesitate recommending Mike to anyone. More

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First Benz, but it won't be my last I came into the dealership looking to replace an aging SUV. I could not ask for a better purchasing experience. Mike Robinson took me on a test drive I came into the dealership looking to replace an aging SUV. I could not ask for a better purchasing experience. Mike Robinson took me on a test drive in a vehicle that met some, but not all, of my needs. I told him what I liked and didn't like about the car. Within the week, Mike called me to let me know a 2011 C300 had come through the door. I drove it, loved it, and bought it shortly thereafter. I'm writing this not because I am happy with the purchase (I am) but because Mike is head and shoulders above the field. The day I was out looking at vehicles, I had the opportunity to visit a number of dealerships. With Mike, there was no "What do I have to do to put you in this car today?". He genuinely cares about putting you into a car that is a good fit for you. He is easy going and there was no hard selling. It was a refreshing change and it ultimately was a deciding factor in choosing a brand. The dealership is lucky to have him. More

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