Mike Robinson | Page 19

Thank you Mike Recently I bought a Gl 350. It is my first Mercedes Benz. I want to say thanks to Mike for being so helpful. Mike was very good at explaining how the Recently I bought a Gl 350. It is my first Mercedes Benz. I want to say thanks to Mike for being so helpful. Mike was very good at explaining how the cars work and he always answered my questions very patiently and calmly, and he treats his customers with a lot of respect and he values them. Mike helped me pick the car I liked and I am very thankful for this. If you decide To buy a Mercedes Benz I certainly recommend Mike and especially if you are buying a Mercedes for the first time. Thanks, Shaji More

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Excellent experience recently, we bought a C400 and Mike Robinson was our sales rep. Mike made us feel very comfortable and made the entire experience feels easy and smoo recently, we bought a C400 and Mike Robinson was our sales rep. Mike made us feel very comfortable and made the entire experience feels easy and smooth. What we liked about Mike is his honesty and been clear about all positives and negatives (not too many any way). He was patient and showed great respect and patience toward our questions and requests. I was surprised to learn that he joined the business on 2013, definitely he is ahead of others and he is the best sale person we had (so far). The Financial Service Manager, Kristina Wong, was also very friendly and we felt very comfortable asking our question. She explained options patiently and clearly. We would liKe to thank both and wish them the best in their career. More

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Excellent service I recently bought a 2015 mercedes-benz GL 63 from Mike Robinson. Mike was very friendly throughout the whole process. Every time I had a question, he I recently bought a 2015 mercedes-benz GL 63 from Mike Robinson. Mike was very friendly throughout the whole process. Every time I had a question, he would answer the question thoroughly and patiently. I live at north end of the town while the dealership is at south end. In order to save me time, Mike came to my house to take my car to the dealership to put snow tires on and brought it back to me on the same day. I remember it was almost 9 pm already when he arrived at my house and he has his own family to go back to. This just shows how much he values his clients. I highly recommend Mike! More

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I love my CLS550 4matic I always have the best experience with London MB. I had my 2008 E350 4matic serviced there since I moved to Dorchester. Mike Robinson, Kristina Won I always have the best experience with London MB. I had my 2008 E350 4matic serviced there since I moved to Dorchester. Mike Robinson, Kristina Wong, Markus and the entire team are like family to me. I puchased a 2012 CLS550 4Matic recently and the experience was perfect from day one. If anyone is interested in purchasing a MB, I would highly recommend you speak to Mike. It felt like I've known him all my life. The same goes with Kristina and the rest of the gang. thanks everyone for continuing to be the best!!! More

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Very postivie and felt you as a customer cared. Recently bought a used C250 coupe from this location from Mike. They were very helpful and explained everything. They were very accommodating cons Recently bought a used C250 coupe from this location from Mike. They were very helpful and explained everything. They were very accommodating considering we drove in from Toronto to view the car. It was expected and we ended up buying it. Definitely would recommend them and Mike. Kristina was also very helpful explaining the financing. Overall a fantastic dealership to work with. /nt More

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E63 AMG Purchase over phone I recently bought a demo 2014 E63 AMG 4matic from Mike Robinson sight unseen. I live at the other end of the province in Thunder Bay and had to rely o I recently bought a demo 2014 E63 AMG 4matic from Mike Robinson sight unseen. I live at the other end of the province in Thunder Bay and had to rely on Mike's description of the car as it had over 10,000kms on it. Mike's description of it being in like new condition was bang on. The car was in great condition when it arrived here, and the sales process went very smoothly without my having to make a trip to London. The car is as amazing as expected. I would not hesitate recommending Mike to anyone. More

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First Benz, but it won't be my last I came into the dealership looking to replace an aging SUV. I could not ask for a better purchasing experience. Mike Robinson took me on a test drive I came into the dealership looking to replace an aging SUV. I could not ask for a better purchasing experience. Mike Robinson took me on a test drive in a vehicle that met some, but not all, of my needs. I told him what I liked and didn't like about the car. Within the week, Mike called me to let me know a 2011 C300 had come through the door. I drove it, loved it, and bought it shortly thereafter. I'm writing this not because I am happy with the purchase (I am) but because Mike is head and shoulders above the field. The day I was out looking at vehicles, I had the opportunity to visit a number of dealerships. With Mike, there was no "What do I have to do to put you in this car today?". He genuinely cares about putting you into a car that is a good fit for you. He is easy going and there was no hard selling. It was a refreshing change and it ultimately was a deciding factor in choosing a brand. The dealership is lucky to have him. More

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A very knowledgeable sales man! I've been a Mercedes owner for about 10 years now (only the best: the S-Class), but recently I went in the London dealership to discuss the options of I've been a Mercedes owner for about 10 years now (only the best: the S-Class), but recently I went in the London dealership to discuss the options of the new 2014 GLK350 and Mr. Robinson has done a superbly great job at it. Mike explained everything about the vehicle and he showed me about its features as well. Mr. Robinson may as well be a Mercedes Professor -- he conducted a great on-hand lecture about the GLK features and he recommended what my GLK should come with, knowing that I am well used to all the features what a fully loaded S-Class comes with. Although I ended up not progressing with the purchase of a new vehicle for my wife, it will be Mike whom I will ask for advice and/or help regarding any of our future Mercedes-Benz purchases. Once again, thank you Mike for all you've done for me and my wife in the Majestic World of Mercedes-Benz. Nothing but the Best! More

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Definitley recommend Mercedes-Benz London First time visiting a Mercedes Benz dealership. Loved it from the moment I walked in.. Beautiful new building, amazing selection of vehicles, new & u First time visiting a Mercedes Benz dealership. Loved it from the moment I walked in.. Beautiful new building, amazing selection of vehicles, new & used. We were greeted within a few minutes by Mike Robinson, a salesman. He was courteous, friendly, patient and full of knowledge of the vehicles that I was interested in. Never did he make us feel rushed. Absolutely not pushy. Mikes service, will definitely bring me back to the London dealership. I love my 2012 Mercedes GLK. Its an amazing vehicle. Still learning all of its capabilities, and will be calling Mike soon with a few questions ! I will definitely recommend this dealership and will send any and all prospective customers straight to Mike ! Thanks Mike for a wonderful experience with my new GLK - I love it !! More

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This location is under new management after recent purchase by the Finch Auto group. It is shocking how horrible the MB experience is at this dealership. From frequent staff changes to rude managers, purchase by the Finch Auto group. It is shocking how horrible the MB experience is at this dealership. From frequent staff changes to rude managers, this is the very last new car I purchase at this location. Price was changed on me last second, long waits were had, and "brand new" car was delivered in an unclean fashion. This is all while I was paying near full MSRP price on a vehicle which would be considered a joking matter in any other premium dealership. One of the biggest mistakes I have made in a long time was walking into this dealership with the expectation of a professional transaction. Changing prices while holding one's initial deposit as ransom is grounds for a lawsuit, and I hope someone with more time and resources in their hand brings this dealership and their shady tactics to justice. More

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