We had great service and the job was finished early so
that was fantastic. Very friendly staff.
that was fantastic. Very friendly staff.
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by Dar
Service Price Transparency
Dec 16, 2023 -
Grande Prairie Volkswagen responded
@Dar,
Thank you for the excellent review and the high ratings for our service! We're thrilled to hear that your service was completed ahead of schedule and that you found our team, especially Mickaela Ward, to be very friendly. It's our aim to provide transparent pricing and efficient service, so it's great to know we've succeeded. Your recommendation is much appreciated, and we're here to ensure that every visit you have with us is just as fantastic.
Warm regards,
Nathan Wheeler
Grande Prairie Volkswagen
Grande Prairie Volkswagen is a warm and friendly
environment to buy a vehicle. At no point did I feel pressured to purchase a vehicle, and with every question I had, they had an answer. Sarah, Brad,
environment to buy a vehicle. At no point did I feel pressured to purchase a vehicle, and with every question I had, they had an answer. Sarah, Brad, Shawn, and Teri all made the process so incredibly easy! Not to mention the service department being super helpful! After buying my vehicle I had to bring it back in to have it cleaned and Mickaela in service was so nice to deal with! Plus they did a wonderful job detailing it! 10/10 would recommend buying from Volkswagen!
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by mswhynot
Dec 02, 2023 -
Grande Prairie Volkswagen responded
mswhynot,
Thank you for sharing such a glowing review of your experience at Grande Prairie Volkswagen. We're delighted to know that our team, including Sarah, Brad, Shawn, Teri, and Mickaela, contributed to a warm, friendly, and pressure-free environment for your vehicle purchase. It's great to hear that our service department also played a part in making your experience exceptional, especially with the detailing of your vehicle. We always strive to be helpful and provide answers to all your questions. Your high recommendation and 10/10 rating mean a lot to us. We appreciate your support and look forward to serving you again in the future.
Best regards,
Nathan Wheeler
Grande Prairie Volkswagen
Friendly, courteous, efficient and personable employees.
Great job. Gets my vehicle in for an appointment on my schedule. Respects my time.
Great job. Gets my vehicle in for an appointment on my schedule. Respects my time.
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by Helen Johnson
Service Price Transparency
Other Employees Tagged:
Daniel Bartlett
Dec 02, 2023 -
Grande Prairie Volkswagen responded
Helen Johnson,
Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future.
Best regards,
Nathan Wheeler
Grande Prairie Volkswagen
We love the service!
Navpreet was awesome, so kind and helpful with deciding what vehicle would suit us :)
Navpreet was awesome, so kind and helpful with deciding what vehicle would suit us :)
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by Karenkelaart
Nov 21, 2023 -
Grande Prairie Volkswagen responded
Karen,
Thank you for sharing such positive feedback about your experience with Navpreet at Grande Prairie Volkswagen. We're delighted to know she was able to assist you in finding the right vehicle for your needs with kindness and helpfulness. It's wonderful to hear that you love the service you received. We appreciate your support and look forward to serving you again in the future.
Warm regards,
Nathan Wheeler
Grande Prairie Volkswagen
Awesome service from everyone at the dealership!
Especially Navpreet who helped us with deciding and finalizing our car.. highly recommended!
Especially Navpreet who helped us with deciding and finalizing our car.. highly recommended!
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by Dillonfernando94
Nov 21, 2023 -
Grande Prairie Volkswagen responded
Dillonfernando94,
Thank you for the wonderful feedback! We're thrilled to hear about your awesome service experience with our team, especially with Navpreet. Our aim is always to assist you in making the best decision for your needs, and we're glad to know Navpreet played a key role in finalizing your car purchase. We appreciate your high recommendation and look forward to continuing to provide top-notch service in the future.
Best regards,
Nathan Wheeler
Grande Prairie Volkswagen
Service staff are great, they go the extra mile.
Sales staff will make a point of asking how things are going with your vehicle. Parts people are very knowledgeable and are great if you have any que
Sales staff will make a point of asking how things are going with your vehicle. Parts people are very knowledgeable and are great if you have any questions.
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by mkapler1960
Service Price Transparency
Other Employees Tagged:
Sam Gerbrandt
, Miranda Amos-Rush, Daniel Bartlett, Kari Lavers, Bryan Loewen, Kaitlyn Rogers, Paige Shelton
Nov 21, 2023 -
Grande Prairie Volkswagen responded
mkapler1960,
Thank you for taking the time to leave such a comprehensive review! We're delighted to hear that our service, sales, and parts staff, including Sam, Paige, Kari, Bryan, Daniel, Kaitlyn, Miranda, and Mickaela, have all contributed to your positive experiences with us. We pride ourselves on going the extra mile for our customers, and it's great to know that our team's knowledge and attentiveness have been helpful to you. Your feedback is invaluable, and we look forward to continuing to provide you with top-notch service.
Best regards,
Nathan Wheeler
Grande Prairie Volkswagen
There was a noise issue and they sent the foreman for a
drive with me and the issue was solved at no cost. It was not a mechanical issue but great service.
drive with me and the issue was solved at no cost. It was not a mechanical issue but great service.
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by jeannirom
Other Employees Tagged:
Kari Lavers
Nov 02, 2023 -
Grande Prairie Volkswagen responded
Jeannirom, it's essential for us that our customers
feel heard and satisfied with the service they receive. We're delighted our team, including Kari and Mickaela, could address and resolve the noise issue promptly. Your trust means a lot, and we're always here to provide top-notch service when you need it.
Best regards,
Nathan Wheeler
Grande Prairie Volkswagen
It’s a great dealership!
Super friendly staff all around. The parts department lady was super helpful. The hot chocolate/coffee machine is lovely.
Super friendly staff all around. The parts department lady was super helpful. The hot chocolate/coffee machine is lovely.
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by Sam
Nov 02, 2023 -
Grande Prairie Volkswagen responded
Sam, thank you for the wonderful feedback! We are thrilled to hear that you found our team friendly and helpful, especially Teri, Mickaela, and Sarah. It's great to know that you appreciated the extra touches like our hot chocolate and coffee machine. We strive to provide a comfortable and welcoming environment for all our guests. We hope to serve you again in the future.
Best wishes,
Nathan Wheeler
Grande Prairie Volkswagen
I am super happy how you take care the clients thank you
so much for that.
so much for that.
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by Jean-Luc
Other Employees Tagged:
Miranda Amos-Rush, Daniel Bartlett, Kari Lavers, Bryan Loewen
Oct 31, 2023 -
Grande Prairie Volkswagen responded
Jean-Luc, thank you for sharing your positive experience with us! We're delighted to hear that Kari, Bryan, Daniel, Miranda, and Mickaela took great care of you. Client satisfaction is our top priority, and we're thrilled to know we've met your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. We're here to help!
Best regards,
Nathan Wheeler
Grande Prairie Volkswagen
Excellent and friendly service!
Grande Prairie Volkswagen always goes above and beyond for their customers!
Grande Prairie Volkswagen always goes above and beyond for their customers!
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by ECameron
Oct 13, 2023 -
Grande Prairie Volkswagen responded
Thank you, ECameron! We're delighted to hear about your positive experience with us. Our team, especially Mickaela, is committed to delivering exceptional and friendly service. It's always our goal to go that extra mile to ensure our customers leave satisfied. Your kind words and recommendation mean a lot to us. We look forward to serving you again in the future! Safe travels! 🚗🌟😊