Mickaela Ward
Mickaela Ward at Grande Prairie Volkswagen

Mickaela Ward | Page 13

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.7
140 Reviews
4.7

140 Reviews

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140 Reviews of Mickaela Ward

November 23, 2023

Dealership Rating
Employee Rating

Friendly, courteous, efficient and personable employees. Great job. Gets my vehicle in for an appointment on my schedule. Respects my time. More

by Helen Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bartlett

Dec 02, 2023

Grande Prairie Volkswagen responded

Helen Johnson, Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 15, 2023

Dealership Rating
Employee Rating

We love the service! Navpreet was awesome, so kind and helpful with deciding what vehicle would suit us :) More

by Karenkelaart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Grande Prairie Volkswagen responded

Karen, Thank you for sharing such positive feedback about your experience with Navpreet at Grande Prairie Volkswagen. We're delighted to know she was able to assist you in finding the right vehicle for your needs with kindness and helpfulness. It's wonderful to hear that you love the service you received. We appreciate your support and look forward to serving you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

November 15, 2023

Dealership Rating
Employee Rating

Awesome service from everyone at the dealership! Especially Navpreet who helped us with deciding and finalizing our car.. highly recommended! More

by Dillonfernando94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Grande Prairie Volkswagen responded

Dillonfernando94, Thank you for the wonderful feedback! We're thrilled to hear about your awesome service experience with our team, especially with Navpreet. Our aim is always to assist you in making the best decision for your needs, and we're glad to know Navpreet played a key role in finalizing your car purchase. We appreciate your high recommendation and look forward to continuing to provide top-notch service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 15, 2023

Dealership Rating
Employee Rating

Service staff are great, they go the extra mile. Sales staff will make a point of asking how things are going with your vehicle. Parts people are very knowledgeable and are great if you have any que More

by mkapler1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Gerbrandt , Miranda Amos-Rush, Daniel Bartlett, Kari Lavers, Bryan Loewen, Kaitlyn Rogers, Paige Shelton

Nov 21, 2023

Grande Prairie Volkswagen responded

mkapler1960, Thank you for taking the time to leave such a comprehensive review! We're delighted to hear that our service, sales, and parts staff, including Sam, Paige, Kari, Bryan, Daniel, Kaitlyn, Miranda, and Mickaela, have all contributed to your positive experiences with us. We pride ourselves on going the extra mile for our customers, and it's great to know that our team's knowledge and attentiveness have been helpful to you. Your feedback is invaluable, and we look forward to continuing to provide you with top-notch service. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

Dealership Rating
Employee Rating

There was a noise issue and they sent the foreman for a drive with me and the issue was solved at no cost. It was not a mechanical issue but great service. More

by jeannirom
Recommend Dealer
Yes

Other Employees Tagged: Kari Lavers

Nov 02, 2023

Grande Prairie Volkswagen responded

Jeannirom, it's essential for us that our customers feel heard and satisfied with the service they receive. We're delighted our team, including Kari and Mickaela, could address and resolve the noise issue promptly. Your trust means a lot, and we're always here to provide top-notch service when you need it. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 30, 2023

Dealership Rating
Employee Rating

It’s a great dealership! Super friendly staff all around. The parts department lady was super helpful. The hot chocolate/coffee machine is lovely. More

by Sam
Recommend Dealer
Yes

Other Employees Tagged: Teri Lorenzen , Sarah Taylor

Nov 02, 2023

Grande Prairie Volkswagen responded

Sam, thank you for the wonderful feedback! We are thrilled to hear that you found our team friendly and helpful, especially Teri, Mickaela, and Sarah. It's great to know that you appreciated the extra touches like our hot chocolate and coffee machine. We strive to provide a comfortable and welcoming environment for all our guests. We hope to serve you again in the future. Best wishes, Nathan Wheeler Grande Prairie Volkswagen

October 29, 2023

Dealership Rating
Employee Rating

I am super happy how you take care the clients thank you so much for that. More

by Jean-Luc
Recommend Dealer
Yes

Other Employees Tagged: Miranda Amos-Rush, Daniel Bartlett, Kari Lavers, Bryan Loewen

Oct 31, 2023

Grande Prairie Volkswagen responded

Jean-Luc, thank you for sharing your positive experience with us! We're delighted to hear that Kari, Bryan, Daniel, Miranda, and Mickaela took great care of you. Client satisfaction is our top priority, and we're thrilled to know we've met your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. We're here to help! Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 11, 2023

Dealership Rating
Employee Rating

Excellent and friendly service! Grande Prairie Volkswagen always goes above and beyond for their customers! More

by ECameron
Recommend Dealer
Yes
Oct 13, 2023

Grande Prairie Volkswagen responded

Thank you, ECameron! We're delighted to hear about your positive experience with us. Our team, especially Mickaela, is committed to delivering exceptional and friendly service. It's always our goal to go that extra mile to ensure our customers leave satisfied. Your kind words and recommendation mean a lot to us. We look forward to serving you again in the future! Safe travels! 🚗🌟😊

October 11, 2023

Dealership Rating
Employee Rating

Positive attitude and helpful place. Service department very enjoyable to hang with plus drive through service is a bonus. More

by jhyson93
Recommend Dealer
Yes
Oct 13, 2023

Grande Prairie Volkswagen responded

Thank you, jhyson93! We're thrilled to hear that you had a positive experience with our service department. Mickaela and the entire team strive to provide a welcoming and efficient environment for our customers. The drive-through service is just one of the many ways we aim to make vehicle servicing as convenient as possible. We appreciate your feedback and look forward to seeing you again. Safe travels! 🚗🔧🙂

September 30, 2023

Dealership Rating
Employee Rating

The service advisor helped me with the repair of my car in every way possible. Great communication. More

by Canuck_in_uk
Recommend Dealer
Yes

Other Employees Tagged: Courtesy car drivers

Oct 11, 2023

Grande Prairie Volkswagen responded

Thank you for sharing your experience with us, Canuck_in_uk. We're delighted to hear that Mickaela Ward and Bryan Lowen provided you with exceptional service. We aim for excellence and your feedback reaffirms the hard work we put in every day. We appreciate your trust in Grande Prairie Volkswagen and look forward to serving you again in the future. Safe travels!

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