Mark Peters | Page 9

Ongoing relationship This is the 7th Toyota and 4th Tacoma that I have purchased from Charlesglen. I continue to be impressed by the professional and caring attitude of ev This is the 7th Toyota and 4th Tacoma that I have purchased from Charlesglen. I continue to be impressed by the professional and caring attitude of everyone I come in contact with. This is an exceptional dealership. More

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Wonderful experience. Amazing customer service!! This is hands down the best experience I have ever had at a dealership. The customer service was flawless from start to finish. I have never owned a T This is hands down the best experience I have ever had at a dealership. The customer service was flawless from start to finish. I have never owned a Toyota before so I was nervous about getting into a vehicle that I knew nothing about. I walked in the door and was greeted immediately and from that moment on the customer service was amazing. Hands down the best dealership I have ever walked into. Thank you , and PS: I LOVE MY 4 RUNNER!! Jennifer More

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They see me Rolla'in This was my second vehicle leased through Charlesglen Toyota. I have to drive by 3 other Toyota dealerships to get there but it is worth it for the cu This was my second vehicle leased through Charlesglen Toyota. I have to drive by 3 other Toyota dealerships to get there but it is worth it for the customer service you experience. Mitch Henry did an excellent job outlining the different features for each trim level helping me select the trim level that best suited my needs. I dealt with Phil initially in finance then in person I dealt with Kurt. Kurt was very friendly and easy to talk to and made the process incredibly smooth. Mark in delivery was great, the way he talks about the cars is so genuine. He definitely helps build the excitement of picking up your new vehicle. I appreciated that managers Alex AND Ryan took the time to say hello and thank me again for my business. If you are in the market for a new Toyota or a pre-owned vehicle I highly recommended you visit the team at Charlesglen!!! More

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Great all round dealership! This is the third vehicle we have purchased from this dealership and have found all staff friendly and very helpful. I can not stand pressure sales an This is the third vehicle we have purchased from this dealership and have found all staff friendly and very helpful. I can not stand pressure sales and have never experienced this any time we have been in the showroom. They have always been accommodating to our schedule in test driving any vehicle as well as explaining all features of vehicles. Very impressed with the delivery process of new vehicles explaining in detail all features, maintenance schedules and setup according to our requirements. The service department has alway been superb from the the booking process, check-in, meeting promised completion times and follow up. I have never had any issues when servicing any vehicle. I would highly recommend considering this dealership if you are looking for quality service when purchasing or servicing a vehicle. More

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Fantastic service Great service Mark’s review of the car was helpful, answered all my questions Nice service Toyota offers with the registration Of the vehicle. T Great service Mark’s review of the car was helpful, answered all my questions Nice service Toyota offers with the registration Of the vehicle. Thanks again, More

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Good job Mitch is great to deal with, no hassle and no pressure. I have purchased 4 vehicles from Charles glen over the years and more to come Thanks Mitch is great to deal with, no hassle and no pressure. I have purchased 4 vehicles from Charles glen over the years and more to come Thanks More

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Unreal experience Buying a car from Charlesglen was the easiest decision. I just bought a 2019 Corolla Hatchback and Sean Nixon did a phenomenal job at figuring out my Buying a car from Charlesglen was the easiest decision. I just bought a 2019 Corolla Hatchback and Sean Nixon did a phenomenal job at figuring out my needs and tailoring his presentation to what was best for me. He asked questions, listened attentively and made the experience enjoyable and knowledgeable. The price was transparent the best in the city, so I felt comfortable moving forward. The Finance team was very patient, made suggestions and didn't pressure me to buy anything I didn't need. Mark the delivery coordinator educated me and took the time to make sure I was setup properly before driving off the lot. After this experience, I couldn't see myself buying a car from anywhere else! More

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The best car buying experience of my life. Jan. 18, 2019 my wife and Ipicked up our new RAV4 from Charlesglen. This ended the best car buying experience I’ve ever had in my life. I’m 70 years o Jan. 18, 2019 my wife and Ipicked up our new RAV4 from Charlesglen. This ended the best car buying experience I’ve ever had in my life. I’m 70 years old and have bought way too many cars in my life and I hated the experience every single time . Cars are too expensive and do nothing but cost you a fortune to simply get you from here to there. Boyd Ellis and the team at Charlesglen changed my very ingrained attitude by running a very clean helpfull buying experience that blew me away. Yes I spent more money than I ever had on a car, but, it was such a painless experience I am still in awe . I don’t ever want to buy a car anywhere else, well done Boyd and the whole team at Charlesglen. More

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Excellent client service Bought a new RAV4. From the test drive through to the walk through, the experience was fantastic. This is my 5th vehicle from this dealership, (but 1s Bought a new RAV4. From the test drive through to the walk through, the experience was fantastic. This is my 5th vehicle from this dealership, (but 1st full purchase) - in every lease, I have felt my business is valued and the transaction is their priority. Excellent job, folks. Fantastic. Thank you all. More

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Best Toyota dealer by a longshot Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doin Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doing my research, I was speaking with a local repair shop and they commented that they’ve had many customers speak positivity on Charlesglen Toyota. Knowing that I was already going to purchase a Toyota my wife and I headed on over to see them. We were dealing with Kate online for a demo truck and it was just what I was looking for. Kate was great to deal with and we we’re able to come to a win-win agreement in short order. I wanted to have a few items added to the truck and those were installed with meticulous detail. Personally, I’m looking for a dealership who understands the value in a long-term business relationship and Charlesglen was that dealer. I couldn’t be happier with my purchasing experience and highly recommend Kate and the others without hesitation. Top marks in my books. More

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