Mandy Shakotko | Page 9

Car service Great to go into a dealership where you are greeted with smiling faces and a quick chat to see how things are going. Helpful with all questions and Great to go into a dealership where you are greeted with smiling faces and a quick chat to see how things are going. Helpful with all questions and concerns. A big shout out to Kevin, he washed my car as an extra bonus! Couldn't ask for nicer staff. More

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Best service! I had to have some work done on my Armada and really appreciated the quick, thorough work that was done. I was in and out in no time and everything I had to have some work done on my Armada and really appreciated the quick, thorough work that was done. I was in and out in no time and everything was explained and completed in a friendly, knowledgeable manner. I would definitely recommend their service department to anyone. The shuttle driver was also very personable and professional!! More

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Customer Service Comeback Kings & Queens! I have had my 2006 X-Trail serviced at Grande Prairie Nissan for nearly 9 years! Within two years of owing this vehicle, there was a big misunderst I have had my 2006 X-Trail serviced at Grande Prairie Nissan for nearly 9 years! Within two years of owing this vehicle, there was a big misunderstanding between the service advisor at the time and myself which lead to spending more time and money for a repair that I struggled to afford. Not happy with this situation, I commenced looking for another garage to have my vehicle serviced. A couple of months later, I had heard that there were new Service Advisors in place and I reluctantly (and against my better judgement) returned. It was fortunate that I did. I have not had a negative experience in the last eight years with the Service Department. EVERYONE in the service department has provided myself with top quality customer service and vehicle maintenance. Servicing is executed in a timely manner and affordable. The Service Department made a huge comeback and have earned my business and trust. More

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These guys have set a high standard It has been 10 months that I have bought my Nissan Rogue. So, now I have not only seen great salesman but also great service here. They have exceeded It has been 10 months that I have bought my Nissan Rogue. So, now I have not only seen great salesman but also great service here. They have exceeded my expectation in all aspects. Last time I dropped it at night for a service. Got a call from Mandy Shakotko at 10 AM that its done. I like the way she greets a customer with a smiling face. She understands the need quickly and keen to help. Thanks Mandy. More

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Regular Oil Change and maintenance check Regular oil change for my Nissan & maintenance check and my family van as well. Very happy about the professional service and well trained staff & mec Regular oil change for my Nissan & maintenance check and my family van as well. Very happy about the professional service and well trained staff & mechanics. More

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Courteous,attentive and very helpful I bought my Nissan and was having trouble with it starting in the winter.I bought it to get service and the staff was real professional in finding the I bought my Nissan and was having trouble with it starting in the winter.I bought it to get service and the staff was real professional in finding the trouble .Didn't have to worry staff look after everything ,even to the point of fixing my remote start that just needed batteries.Big thank you to Jason and kyla and staff. More

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Friendly, helpful service James phoned and emailed to introduce himself before Christmas and said if there was ANYTHING he could do to make my experience at the dealership the James phoned and emailed to introduce himself before Christmas and said if there was ANYTHING he could do to make my experience at the dealership the best it could be, to contact him personally. Our front windshield needing to be replaced and I emailed James to say I wanted a quote but I was going to check other options as well. The next day he got back to me with the lowest price quote! He also booked my service for me rather than transferring me to another person. Thanks James! In the service department Mandy is always very friendly, patient, helpful and willing to explain everything that needs to happen when the vehicle is dropped off. She's great! And at the end of the day, Kyla is the nicest, most efficient person from whom you could ever pick you car up. She goes above and beyond to explain the service that was done and any additional service that needs looking after int he future. More

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Service Advisers are awesome they gave sound advise and even without this survey they are attentive and very accommodating They even recommend whats best fi Advisers are awesome they gave sound advise and even without this survey they are attentive and very accommodating They even recommend whats best fior My Nissan Rogue. More

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Free Wash I took my truck into GP Nissan for an oil change and saw the sign for a deal on a wash. I asked for both to be done. Ended up having to get a few othe I took my truck into GP Nissan for an oil change and saw the sign for a deal on a wash. I asked for both to be done. Ended up having to get a few other things done to the truck which they phoned about. When I came to pick up the truck ... Kyla told me that they were not changing for the wash. Also she indicated that they made sure to keep the truck inside for an hour until it dried ...which was a big deal since it was -24C. Kyla has always been very efficient when dealing with me which is nice since I don't have a lot of extra time to be wasting in my day. More

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Get your service here Kyla and Mandy are incredible. Serviced my Juke and booked my next appointment with no loss of time hardly had time to finish my coco flavored coffee. Kyla and Mandy are incredible. Serviced my Juke and booked my next appointment with no loss of time hardly had time to finish my coco flavored coffee. The young fellow who actualy got his hands dirty was very friendly. And best assortments of coffee tea & coco had a fresh cup, thanks to Jason who took the time to demonstrate how it operated. When you buy from them they remember you. Dont hurt that your cars color is hard to miss. Next Juke Gray with Orange accents! More

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