Mandy Shakotko
Mandy Shakotko at Grande Prairie Nissan

Mandy Shakotko | Page 6

Internal/Warranty Advisor

Grande Prairie Nissan

10314 116 Avenue
Grande Prairie, AB T8V 4K5

Contact Me
4.9
123 Reviews

HI there, my name is Mandy. I have grown up in and around Grande Prairie my whole life. I have worked in the automotive industry for almost 19 years. Started out as a Receptionist for a dealership, moved to Service Reception and then to Service Advisor. I am currently the Warranty Administrator and Internal Advisor for our Dealership. I have been with Grande Prairie Nissan for 5 years and love my job and my work family. I have met some pretty awesome customers here at Nissan and enjoy dealing with people on a day to day basis very much.

Dealership Experience

14 yrs, 2 mos

Industry Experience

17 yrs, 8 mos

4.9

123 Reviews

Write a Review

123 Reviews of Mandy Shakotko

November 21, 2022

Dealership Rating
Employee Rating

Will helped me find the perfect vehicle and continues to offer me support when I can't find the answers to my questions in the owners manual. Highly recommend the team at GP Nissan. More

by Cora
Recommend Dealer
Yes

Other Employees Tagged: Will Bacon

August 29, 2022

Dealership Rating
Employee Rating

They were extremely friendly and helpful, and I was really impressed with Colten’s knowledge of the vehicle. I am happy with my purchase and look forward to coming in for my maintenance check ups! More

by Brandee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Colton Lehoux, Stephanie Arsenault , Shae Scheffelmaier, Brett Sharp

April 12, 2022

Dealership Rating
Employee Rating

There always there to help you when you need it and they go 110% to put you in a Vehicle you like More

by chipc_cuthbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Branden Palmer , Clint Primmer, Craig Rintala, Brett Sharp

February 03, 2022

Dealership Rating
Employee Rating

Visited twice to get the right part, ZERO staff wearing masks, second visit another customer ... More

by alanAlaniwaskow
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Trent Napier, Rafal Zep , Dylan Martin, John Mears, Mike Otterman, Clint Primmer, Shae Scheffelmaier, Mladen Simunec, Robbie Young

Feb 03, 2022

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am very sorry for the inconveniences caused to you. I would like to ensure that you have now received the correct part. Would you be so kind as to confirm this?  Please know that your concern will be addressed with our staff and used as a training tool to ensure we improve.  I do understand your concern regarding masks. Please be assured we take the safety of our staff and guests seriously. Thank you for bringing it to our attention that you saw staff members not wearing a mask. We will address this with our team. We are incredibly regretful that we let you down but are grateful that you have brought this to our attention. This provides us the opportunity to learn from our mistakes.

Feb 07, 2022

alanAlaniwaskow responded

You are mistaken, no masks even when not behind plexiglass, walking by me

February 01, 2022

Dealership Rating
Employee Rating

Great experience! Love my new SUV! Staff was very easy to deal with. Todd was amazing! More

by SheilaSarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Irvine, Jesse Ozon, Brett Sharp

May 08, 2019

Dealership Rating
Employee Rating

Amazing and helpful staff All the staff I dealt with at Nissan were beyond helpful and they really did an amazing job at finding me the perfect vehicle in my price range. I wen More

by Shae1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik , Jeremy Budde, Chris Falls, Jason Gillett, Brett Sharp

February 08, 2019

Dealership Rating
Employee Rating

Extremely pleasant experiance "I have had an extremely pleasant experience working with Ahmed El Tayeb and the staff. They were extremely helpful with all of my questions and I nev More

by graymouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Trent Napier , Bruce Deacon, Ahmed Eltayeb, Chris Falls, Khoal O'Neill, Kierstyn Otterman, Brett Sharp, Robbie Young

August 28, 2018

Dealership Rating
Employee Rating

She is the greatest Mandy is the best at her job, she's so friendly, helpful, professional and kind. Nissan would truly be at a lost if they ever loose her to the competi More

by Tara Pilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Deacon, Robbie Young

July 20, 2018

Dealership Rating
Employee Rating

Friendly, professional and felt welcome Jenna was approachable and willing to help. Thank you Jenna! My parts were delivered and installed as projected. Jenna listened to my problems, polit More

by Miltont4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik , Ahmed Eltayeb, Jenna Farrell, Jason Gillett

March 28, 2018

Dealership Rating
Employee Rating

Thank you!! I had such a good experience with Ahmed El Tayeb and Mike Lapraik. They helped me find the right vehicle for me and my family! Also a shout out to M More

by Chantelle McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik , Ahmed Eltayeb

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