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Rafal Zep
Rafal Zep at Grande Prairie Nissan

Rafal Zep

Shop Foreman

Grande Prairie Nissan

10314 116 Avenue
Grande Prairie, AB T8V 4K5

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Rafal Zep

May 21, 2026

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Employee Rating

Always happy with the service I get here. Staff is always friendly and goes above and beyond. More

by CBurns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Steve Marsden

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May 12, 2026

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Employee Rating

Service was excellent couldn’t ask for any better. The staff was polite and they let you know everything what happened and what need to be done. I would recommend anybody going there and I will go bac More

by Norman Hanlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Trent Napier, Steve Marsden, Lane Gerow

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May 21, 2026

Grande Prairie Nissan responded

Thank you so much for your kind words, ! We truly appreciate your business and are thrilled to hear that our staff provided excellent service. We can't wait to have you back in the near future and we welcome anyone else who is looking for a great experience. Thank you for choosing us!

May 06, 2026

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Employee Rating

Raf is the only man I trust to work on my car, which is a 2024 Nissan Z. He was friendly, professional, and allowed me to be a part of the process as much as he could. He gave me all relevant information wit More

by NizzanLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Marsden

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May 20, 2026

Grande Prairie Nissan responded

Thank you so much for your kind words! We are honored to have you as a loyal customer and we're thrilled to hear that Steve and Raf continue to provide exceptional service. Your trust and satisfaction mean everything to us and we look forward to serving you for years to come. We appreciate your support and continued patronage. Thank you for choosing !

May 04, 2026

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The guys at grande prairie Nissan are great to deal with and would recommend grande prairie Nissan More

by martin_teeterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Steve Marsden

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May 19, 2026

Grande Prairie Nissan responded

Thank you for your recommendation! We pride ourselves on providing exceptional service at Grande Prairie Nissan. We appreciate your business and look forward to assisting you again in the future.

May 01, 2026

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Excellent customer service. Super fast and efficient. Friendly staff! Would recommend to anybody, anyday of the week! More

by Kaitiemartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Mandy Shakotko, Trent Napier, Stephanie Arsenault, Steve Marsden, Thomas Hartman, Tia Osborne, Kimberly Pack, Lane Gerow

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May 18, 2026

Grande Prairie Nissan responded

Thank you for your kind review! We strive to provide top-notch customer service and it's great to hear we met your expectations. We appreciate your recommendation and look forward to serving you again. Have a fantastic day!

April 25, 2026

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Employee Rating

They got my car in on short notice and were able to efficiently diagnose what was going on. Steve was super helpful along the way! More

by Kaitiemartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Marsden

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Apr 28, 2026

Grande Prairie Nissan responded

We are thrilled to hear about your positive experience at our auto shop! Thank you for trusting us with your car and for the kind words about our team member, Steve. We aim to provide efficient and reliable service at short notice. Safe travels! #happycustomers #efficientautorepair

April 17, 2026

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Employee Rating

Very helpful and super easy to deal with. Enjoyed having a+ service when I brought my vehicle in for service More

by Wagoneer0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Mandy Shakotko, Trent Napier, Steve Marsden, Branden Palmer, Thomas Hartman, Tia Osborne, Kimberly Pack, Lane Gerow , Sandra B.

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Apr 22, 2026

Grande Prairie Nissan responded

Thank you for the great review! We pride ourselves on providing top-notch service to all of our customers. We're glad we could make your vehicle service experience easy and enjoyable. See you again soon! #CustomerSatisfaction #SuperiorService

April 16, 2026

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Employee Rating

Always get the best service here, staff is great and always go above and beyond. More

by CBurns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Steve Marsden

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Apr 20, 2026

Grande Prairie Nissan responded

Thank you for the kind words! We strive to exceed expectations and provide top-notch service. We appreciate your loyalty and look forward to serving you in the future.

April 07, 2026

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Employee Rating

Great experience, I got my vehicle back the same day and was cleaned as well More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Steve Marsden

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Apr 11, 2026

Grande Prairie Nissan responded

Thank you so much for the positive feedback! We strive to provide fast and efficient service for all our customers, and we're glad we were able to get your vehicle back to you on the same day. And a clean car is always a bonus! We appreciate your business and hope to see you again soon.

February 02, 2026

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Employee Rating

Chelsea is cool I like her good sales woman Grande Prairie Nissan is amazing I would absolutely shop there again. More

by travisminion1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Mandy Shakotko, Steve Marsden, Chelsea Carr-Hilton, Thomas Hartman , Jesse Ozon

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Feb 05, 2026

Grande Prairie Nissan responded

Thank you so much for your kind words! Chelsea and our team at Grande Prairie Nissan strive to provide exceptional service and products to all of our customers. We are thrilled to hear that you had a great experience and we look forward to welcoming you back in the future. See you soon! #grandeprairienissan #customersatisfaction

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