Great customer service, great buying experience.
Sarah was very helpful and answered all of my questions.
Sarah was very helpful and answered all of my questions.
More
by dmyers
Aug 06, 2023 -
Grande Prairie Volkswagen responded
Dear dmyers,
Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us.
Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work.
It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you.
Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
Have purchased 5 vehicles from them at the point, and the
experience is always 10/10. I’ve also sent a handful of friends and their experience is consistent with mine. I’ll continue to do business!
experience is always 10/10. I’ve also sent a handful of friends and their experience is consistent with mine. I’ll continue to do business!
More
by Kaitlyn maki
Aug 03, 2023 -
Grande Prairie Volkswagen responded
Dear Kaitlyn,
Thank you for your continued loyalty to Grande Prairie Volkswagen and for sharing your excellent experiences with us. Five vehicles and counting is truly a testament to the trust and confidence you have in our dealership, and we couldn't be more grateful.
We're thrilled to hear that your experiences have consistently been 10/10 and that this has been mirrored in the experiences of the friends you have referred to us. Our team members, Darcy, Brad, Philippe, Shawn, Madison, Paige, Michael, and Teri, all strive to make the car buying process smooth and enjoyable for all our customers, and your feedback is a fantastic endorsement of their hard work.
Thank you for your ongoing commitment to do business with us. We truly appreciate it and look forward to maintaining this high standard of service for you and all your friends in the future.
If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again soon.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
This dealership is a unicorn.
They are friendly and go out of their way to make sure you are happy with what you purchase and the services you receive. I have never had a better
They are friendly and go out of their way to make sure you are happy with what you purchase and the services you receive. I have never had a better experience from any dealership I have dealt with and have bought this will have been my 3rd vehicle from them.
More
by Chute.tj
Other Employees Tagged:
Mickaela Ward
, Michael Adewunmi, Daniel Bartlett, Paige Shelton, Sarah Taylor, Nathan Wheeler
Jul 25, 2023 -
Grande Prairie Volkswagen responded
Dear Chute.tj,
Thank you for your heartening review. We're truly delighted to hear you describe Grande Prairie Volkswagen as a 'unicorn' - it's a remarkable compliment that resonates with our commitment to providing outstanding customer service.
The happiness and satisfaction of our customers are of paramount importance to us. We're thrilled to know that our dedicated efforts to ensure your satisfaction with your purchases and services have resonated with you.
To hear that this has been your experience across three vehicle purchases from us is extremely gratifying. Your continued trust and loyalty speak volumes about the relationships we aim to build with our customers.
Should you need any further assistance or have any other questions in the future, don't hesitate to reach out. We are always here to help, and we look forward to the opportunity of serving you again.
Thank you once again for choosing Grande Prairie Volkswagen and for your encouraging feedback.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
It is great and a good place to deal with and the staff
is awesome
is awesome
More
by Marlenepulay81
Other Employees Tagged:
Daniel Bartlett, Sarah Taylor
Jul 14, 2023 -
Grande Prairie Volkswagen responded
Dear Marlene Pulay,
Thank you for sharing your positive feedback about your experience at Grande Prairie Volkswagen. We are thrilled to hear that you found our dealership to be great and a good place to deal with.
At Grande Prairie Volkswagen, we take pride in providing excellent service to our customers, and we are glad that our staff was awesome during your visit. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts.
Thank you for choosing Grande Prairie Volkswagen. We appreciate your business and look forward to serving you again in the future.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
My partner and I were looking for a new family car and
Deniz was a pure joy to work with! He was able to meet all our needs as well as was very knowledgeable on the car and made sure we were 100% satisfie
Deniz was a pure joy to work with! He was able to meet all our needs as well as was very knowledgeable on the car and made sure we were 100% satisfied. He did not make us feel rushed or like we had a time crunch to decide and that was greatly appreciated. Would definitely recommend him.
More
by Sharon Degelman
Other Employees Tagged:
Michael Adewunmi, Deniz Baykal
Jul 13, 2023 -
Grande Prairie Volkswagen responded
Dear Sharon Degelman,
Thank you for sharing your positive experience working with Deniz at Grande Prairie Volkswagen. We are thrilled to hear that Deniz provided exceptional service and made your car-buying process a joy.
Deniz takes great pride in meeting the needs of our customers and ensuring their satisfaction. We are delighted that his knowledge and dedication contributed to a smooth and enjoyable experience for you and your partner. We appreciate your recognition of his commitment to providing a pressure-free environment, allowing you the time to make the right decision.
Thank you for recommending Deniz. Your trust and support mean a lot to us. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.
We appreciate your business and look forward to serving you and your family at Grande Prairie Volkswagen.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
Franklin and his coworkers where the ultimate of customer
service! I will recommend Franklin to people from here on out
service! I will recommend Franklin to people from here on out
More
by Indy
Jul 07, 2023 -
Grande Prairie Volkswagen responded
Dear Indy,
Thank you for sharing your positive experience with Franklin and our team at Grande Prairie Volkswagen. We are thrilled to hear that Franklin and his coworkers provided you with exceptional customer service.
We take great pride in delivering outstanding service to our customers, and we are delighted that Franklin exceeded your expectations. Your recommendation is greatly appreciated, and we are confident that Franklin will continue to provide excellent service to anyone you refer to us.
Thank you for choosing Grande Prairie Volkswagen and for your kind words. We appreciate your support, and we look forward to serving you and your referrals in the future.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
Nav and the dealership were eager to please and easy to
deal with! I felt like my concerns and questions were heard.
deal with! I felt like my concerns and questions were heard.
More
by Carmin
Jul 05, 2023 -
Grande Prairie Volkswagen responded
Thank you for giving Nav and our team the opportunity to work with you to earn your business and 5 star review Carmin.
Franklin made the entire process of trading in my
existing vehicle and purchasing a new a Volkswagen seem completely seamless!!! Not only is he friendly, polite, and personable with a professional at
existing vehicle and purchasing a new a Volkswagen seem completely seamless!!! Not only is he friendly, polite, and personable with a professional attitude, he is extremely knowledgeable about Volkswagen products. He was able to walk me through all the features of the Volkswagen Atlas Cross Sport I purchased and answered all of my questions. Franklin is simply amazing and made the whole experience enjoyable😃👍🏼👍🏼
More
by Kelly
Jun 28, 2023 -
Grande Prairie Volkswagen responded
Dear Kelly,
Thank you for sharing your wonderful experience with Franklin at Grande Prairie Volkswagen. We are thrilled to hear that he made the process of trading in your existing vehicle and purchasing a new Volkswagen seamless and enjoyable.
Franklin is a valued member of our team, and we appreciate your recognition of his friendly, polite, and personable nature, along with his professional attitude. We take pride in providing knowledgeable staff who can guide our customers through the features of our Volkswagen vehicles and address any questions or concerns they may have.
We will make sure to pass on your kind words to Franklin. Your feedback is greatly appreciated and serves as motivation for us to continue providing exceptional service to all our customers.
Thank you for choosing Grande Prairie Volkswagen for your automotive needs. We appreciate your business and look forward to serving you again in the future.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
Recently purchased a 2023 Jetta Highline from here.
Brad, Paige, Nathan, Shawn, Mickaela, Daniel, service techs, and the rest of the team are great! Very knowledgeable, kind, approachable, and understa
Brad, Paige, Nathan, Shawn, Mickaela, Daniel, service techs, and the rest of the team are great! Very knowledgeable, kind, approachable, and understanding with my needs as a Volkswagen enthusiast! They value your input and are with you every step of the way from purchasing to servicing your Volkswagen!
More
by Adrien D
Jun 28, 2023 -
Grande Prairie Volkswagen responded
Dear Adrien Dominguez,
Thank you for sharing your positive experience with our team at Grande Prairie Volkswagen. We are thrilled to hear that Brad, Paige, Nathan, Shawn, Mickaela, Daniel, our service techs, and the rest of our team provided exceptional service during your recent purchase of the 2023 Jetta Highline.
At Grande Prairie Volkswagen, we take great pride in our knowledgeable, kind, and approachable staff who understand the needs of Volkswagen enthusiasts like yourself. We are delighted that our team valued your input and supported you throughout the entire process, from purchasing to servicing your Volkswagen.
Your satisfaction is our top priority, and we are grateful for your trust and confidence in us. We will make sure to share your kind words with the entire team as they serve as motivation for us to continue delivering exceptional service.
Thank you for choosing Grande Prairie Volkswagen as your dealership of choice. We appreciate your business and look forward to serving you again in the future.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen
Paige was great and Micheal is the man.
Good experience and I'll be back I'm sure. Thanks again
Good experience and I'll be back I'm sure. Thanks again
More
by VW buyer
Other Employees Tagged:
Michael Adewunmi, Paige Shelton
Jun 17, 2023 -
Grande Prairie Volkswagen responded
Dear VW Buyer,
Thank you for sharing your positive experience with Paige and Michael at Grande Prairie Volkswagen. We are thrilled to hear that they provided you with great service and contributed to a good overall experience.
Paige and Michael are dedicated to ensuring customer satisfaction, and we are glad to know that their efforts made a positive impression on you. We appreciate your kind words and look forward to welcoming you back in the future.
Thank you for choosing Grande Prairie Volkswagen, and if you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
Nathan Wheeler
Special Projects Manager
Grande Prairie Volkswagen