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MJ Rizkalla
150 Reviews
150 Reviews
Write a ReviewIndustry Experience
32 yrs, 1 mo
Languages Spoken
Arabic
English
150 Reviews of MJ Rizkalla
June 05, 2023
He was very helpful in arranging a ride for me as the work was taking longer than planned. He called to update me on the work and explained why something should be done. He has a good sense of humour wh work was taking longer than planned. He called to update me on the work and explained why something should be done. He has a good sense of humour which I appreciate. L white More
by Louise
Other Employees Tagged: Kevin Swan
May 11, 2023
MJ ( Service Advisor) is the first and to my recent recollection the only person who immediately replies to voice messages. Not once but twice over a few days. I honestly didn’t believe that this level recollection the only person who immediately replies to voice messages. Not once but twice over a few days. I honestly didn’t believe that this level of; I care about my customers actually exists anywhere on planet earth. Our repair was in excess of $4,000 dollars on an 11 year old Prius V, but now that we’ve had the vehicle back and it has done its monthly commute to Ottawa from London, the car drives like new again, good work Team Toyota, finding a service technician that understands the Synergy drive system is like finding a jewel in the Nile. To MJ - you sir should be training your Service Advisor peers Coast to Coast in Canada on how to do their job. I sometimes have to explain $4,000 hvac repairs to customers, it is a high wire act at the best of times, you sir have perected that high wire act. Thank you again for a job WELL DONE Rob and Christine More
by cmoser
May 03, 2023
The dealership has always provided me excellent service. MJ was the person who helped me and I appreciated his kindness and the clarity of his explanation of what would be taken care of in this service. He MJ was the person who helped me and I appreciated his kindness and the clarity of his explanation of what would be taken care of in this service. He went over what needed to be done, and discussed with me the issues I raised about the brakes, for instance. I also appreciate the flexibility in scheduling the service, because I needed to change the date and time, but that was not a problem. It is always a pleasure to have a service for our Toyota at ToyotaTown! More
by mlennon
April 27, 2023
As always, MJ was very polite, on time, knowledgeable , and very thorough. My 2008 Toyota Prius is wonderful and I have no intention of changing cars, it’s important to know that I’m getting excellent car and very thorough. My 2008 Toyota Prius is wonderful and I have no intention of changing cars, it’s important to know that I’m getting excellent care …I’m always confident that my car is in the best shape when I leave. Even when I opt to wait a couple of hours, MJ makes the visit almost enjoyable! Thanks for the consistently excellent service! More
by karenannross
April 14, 2023
This is a great place with amazing service and lovely staff. I take my car here every time I need something and MJ always makes sure I get wonderful care. Thank you! staff. I take my car here every time I need something and MJ always makes sure I get wonderful care. Thank you! More
by monicasaad
March 30, 2023
Great job finding the problem. MJ along with technician explained in detail. Great customer experience MJ along with technician explained in detail. Great customer experience More
by jweiche
Other Employees Tagged: Chelsea Wakefield
