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Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
194 Reviews
4.9

194 Reviews

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194 Reviews of Lori Peterson

February 01, 2026

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Employee Rating

Efficient, friendly, courteous always on time and always ready to listen and explain any maintenance situation that arises. Thank you for this exceptional service. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith

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Feb 05, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! Our team takes great pride in providing efficient, friendly, and knowledgeable service to our customers. We're always happy to listen and explain any maintenance issues. Thank you for choosing our business!

January 30, 2026

Dealership Rating
Employee Rating

Great service and good timing to get me on to my next appointment while in Grande Prairie More

by changesandspins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

Grande Prairie Hyundai responded

Thank you for the wonderful review! We are thrilled to hear that our service and timing helped make your day in Grande Prairie run smoothly. We look forward to serving you again in the future.

January 30, 2026

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Employee Rating

They were super helpful, kind, and caring when dealing with my car. They went above and beyond to make sure I was being helped and getting my car fixed. Would give updates and keep checking in as well. Bo More

by bryanna.L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith

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Feb 03, 2026

Grande Prairie Hyundai responded

Thank you so much for your amazing review! We strive to provide excellent customer service and we are thrilled to hear that Lori and Dean went above and beyond to assist you with your car. We truly appreciate your feedback and look forward to serving you again in the future!

January 03, 2026

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Employee Rating

Good service they work fast and it was a good experience. I would go back More

by Katieaddisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Bueza, John Mears, Dawn Bohnen, Ejay Pascual, Aey Seanthip, King Aranton, Josh Bueza, Samuel Mensalvas, Emmanuel Bracewell

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Jan 07, 2026

Grande Prairie Hyundai responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you received fast and great service from our team. We look forward to welcoming you back again soon.

December 23, 2025

Dealership Rating
Employee Rating

Professional and efficient service. Got my car in quickly for diagnostics and fixed quickly once parts arrived. More

by Braaap!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2025

Grande Prairie Hyundai responded

Thank you for your kind words! We're always striving to provide top-notch service and we're happy to hear that we were able to get your car diagnosed and fixed quickly. We appreciate your business and hope to see you again in the future!

December 10, 2025

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Employee Rating

They look after what is wrong with your car, and are very friendly.and try doing in a great time More

by Kaystitt60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Farquhar, John Mears

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Dec 11, 2025

Grande Prairie Hyundai responded

We're so glad you had a positive experience with us! Our team takes pride in providing excellent service and taking care of any car issues efficiently. Thank you for choosing us for your automotive needs!

December 10, 2025

Dealership Rating
Employee Rating

Always quick and professional. Will gladly recommend this dealership, for repairs or a new vehicle. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith

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Dec 12, 2025

Grande Prairie Hyundai responded

Thank you for your kind words and recommendation! Our team takes pride in providing quick and professional service to all of our customers. We appreciate your support and look forward to continuing to assist you with your vehicle needs in the future.

November 27, 2025

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Employee Rating

The service department goes above and beyond. I am from out of town, so they are very good at accommodating me. More

by ivyrayj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears

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Nov 27, 2025

Grande Prairie Hyundai responded

Thank you for your review! Our service department takes pride in providing exceptional customer service to all our customers, no matter where they are from. We are happy to accommodate you and appreciate your business.

November 20, 2025

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Employee Rating

The service team at grande prairie Hyundai when above and beyond with the issues I was having with my vehicle. They keep me up to date and had great pricing. 100% will be going back!! More

by Kirk Whynot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, Randy Roteliuk, John Mears, Mike Otterman, Caitlin Mason, Josh Bueza, Nevan Whynot

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Nov 22, 2025

Grande Prairie Hyundai responded

Thank you for the amazing review! We're thrilled to hear that our service team went above and beyond to help with your vehicle. It's our goal to keep our customers informed and provide competitive pricing. We can't wait to have you back at Grande Prairie Hyundai! #CustomerSatisfaction #GreatService #GoingtheExtraMile

November 04, 2025

Dealership Rating
Employee Rating

We have gone only to this dealership and have been more than pleased with the service More

by Cavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Grande Prairie Hyundai responded

Thank you so much for your positive review! It's always our goal to exceed our customers' expectations and we're thrilled to hear that you have had a great experience at our dealership. We truly appreciate your loyalty and look forward to continuing to provide exceptional service to you.

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