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Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Lori Peterson

November 27, 2025

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Employee Rating

The service department goes above and beyond. I am from out of town, so they are very good at accommodating me. More

by ivyrayj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears

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Nov 27, 2025

Grande Prairie Hyundai responded

Thank you for your review! Our service department takes pride in providing exceptional customer service to all our customers, no matter where they are from. We are happy to accommodate you and appreciate your business.

November 20, 2025

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Employee Rating

The service team at grande prairie Hyundai when above and beyond with the issues I was having with my vehicle. They keep me up to date and had great pricing. 100% will be going back!! More

by Kirk Whynot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, Randy Roteliuk, John Mears, Mike Otterman, Caitlin Mason, Josh Bueza, Nevan Whynot

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Nov 22, 2025

Grande Prairie Hyundai responded

Thank you for the amazing review! We're thrilled to hear that our service team went above and beyond to help with your vehicle. It's our goal to keep our customers informed and provide competitive pricing. We can't wait to have you back at Grande Prairie Hyundai! #CustomerSatisfaction #GreatService #GoingtheExtraMile

November 04, 2025

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Employee Rating

We have gone only to this dealership and have been more than pleased with the service More

by Cavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Grande Prairie Hyundai responded

Thank you so much for your positive review! It's always our goal to exceed our customers' expectations and we're thrilled to hear that you have had a great experience at our dealership. We truly appreciate your loyalty and look forward to continuing to provide exceptional service to you.

October 27, 2025

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Employee Rating

I recently visited this dealership and was thoroughly impressed by the staff. Their level of professionalism and helpfulness was truly outstanding. Everyone I encountered was friendly and eager to assist More

by Amit
Recommend Dealer
Yes

Other Employees Tagged: Will Mears, Kati McKinnon, Dean Smith, Alana Dowding, Brady Irvine, John Mears, Kalila Silva, Sonu Sonu, Sammy Tamondong

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Oct 28, 2025

Grande Prairie Hyundai responded

Thank you for your kind words about our dealership and team! We are so glad to hear that you had a positive experience with us. We strive to provide excellent service and are thrilled that we exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

October 25, 2025

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Employee Rating

Friendly and courteous staff. I like the drive through oil change as it is quick and my car isn’t there all day. The waiting lounge is clean and the convenient. More

by Shaw.lorna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, Samuel Mensalvas

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Oct 27, 2025

Grande Prairie Hyundai responded

Thank you for your kind words! We take pride in providing swift and efficient service through our convenient drive-through oil changes. We're glad our clean waiting lounge adds to your overall positive experience. See you at your next oil change! #HappyCustomers #EfficientService

October 16, 2025

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Employee Rating

The best people my wife and I have had to deal with in all departments from purchase to service More

by Cavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Farquhar

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Oct 18, 2025

Grande Prairie Hyundai responded

"Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Providing top-notch service from purchase to service is our top priority. Thank you for choosing us!"

October 15, 2025

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Employee Rating

Dean and Lori in the service department were a tremendous help navigating the recall and service on my 2013 Santa Fe. They responded quickly to my inquiries and kept me informed as to the status of my vehicl More

by mariamcdowell77
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, John Mears

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Oct 18, 2025

Grande Prairie Hyundai responded

"We are extremely pleased to hear that Dean and Lori provided you with exceptional service during your recent visit to our dealership. They strive to ensure customer satisfaction and we are glad they exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future!" #customerfirst #excellentcustomerservice

October 01, 2025

Dealership Rating
Employee Rating

All ways get great service went im there they are al so happy to help More

by Cyndiperry1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Dowding, Samuel Mensalvas

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Oct 04, 2025

Grande Prairie Hyundai responded

Thank you for your kind words! Our team takes great pride in providing exceptional service to all of our customers. We're delighted to hear that you've consistently had a positive experience with us. Your satisfaction is our top priority and we look forward to continue serving you with a smile! 😄 #happycustomers #exceptionalservice #customerappreciation

September 18, 2025

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Employee Rating

We always have great service from this dealership. Especially the service department they are second to nobody. More

by Barr None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Mears, Dean Smith

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Sep 20, 2025

Grande Prairie Hyundai responded

Thank you so much for your kind words and loyalty to our dealership! Our service team takes great pride in providing top-notch service to all of our customers. We appreciate you taking the time to share your positive experience. See you soon! #CustomerSatisfaction #Teamwork #Thankful

September 11, 2025

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Employee Rating

Lori was great and the team very friendly. The wait was longer than expected for repairs, but I’m satisfied with the result. More

by Doe.adear
Recommend Dealer
Yes
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Sep 18, 2025

Grande Prairie Hyundai responded

Thank you for your kind words, we are happy to hear that you had a positive experience with Lori and our team. We apologize for the longer than expected wait for repairs, but we are glad that you are satisfied with the end result. Thank you for choosing our business!

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