Lisa Ali | Page 20

Loved our experience with dealership Lexus of London, especially Lisa who accommodated our requests and poses knowledge to provide needed advice. Highly recommend the location and staff who made sure we especially Lisa who accommodated our requests and poses knowledge to provide needed advice. Highly recommend the location and staff who made sure we left with proper information and tools for our new “RX 350h”. I couldn’t say enough how friendly and very approachable the whole team is. More

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My experience at the dealership with Lisa Ali was wonderful and she was very patient and took the time to help me pick my vehicle wonderful and she was very patient and took the time to help me pick my vehicle More

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Lisa Ali was pleasant to deal with. The dealership seems to be very well organized. The dealership seems to be very well organized. More

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This dealership exemplified a true customer first experience. Lisa's friendliness and follow-up throughout our purchasing process showed their interest maintaining us as satisfied long term customers experience. Lisa's friendliness and follow-up throughout our purchasing process showed their interest maintaining us as satisfied long term customers. Email and phone call correspondence was always taken as gentle reminders, without being intrusive or nagging. This was our 5th new car purchase but our 1st luxury vehicle which the dealership showed very nicely. The RX 350 was our ultimate choice which "sells itself", however Lisa spent the time required to review all options available. More

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Lisa helped me with any questions I had. Service was above and beyond. She had a tech throw the car on the lift to show more pictures. Being from out of town this was very helpful and built Service was above and beyond. She had a tech throw the car on the lift to show more pictures. Being from out of town this was very helpful and built trust with each other. More

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We currently deal with Range Rover . As we walked in, lisa welcomed us with a beautiful smile and was very professional . She went above and beyond to meet our expectations. Our lease is As we walked in, lisa welcomed us with a beautiful smile and was very professional . She went above and beyond to meet our expectations. Our lease is coming up in September 2024 and we will be coming back to see Lisa Ali . Keep up the great work Lisa ! More

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I recently had the pleasure of working with Lisa, and I must say, she truly set the bar high for exceptional customer service. Despite ultimately deciding to purchase a different brand of car, Lisa's dedic must say, she truly set the bar high for exceptional customer service. Despite ultimately deciding to purchase a different brand of car, Lisa's dedication and professionalism throughout the entire process left an indelible impression on me. From the moment my wife and I walked into the showroom, Lisa greeted us with a warm smile and genuine enthusiasm to assist us in finding the perfect vehicle. She took the time to listen attentively to our needs and preferences, patiently answering all of our questions and addressing any concerns we had along the way. What truly stood out about Lisa was her unwavering commitment to ensuring that we made an informed decision that aligned with our individual requirements and budget. Moreover, Lisa demonstrated exceptional professionalism and integrity throughout our interactions. I never once felt pressured into making a hasty decision. Even after I informed Lisa that I would be purchasing a different brand of car, she remained incredibly gracious and understanding. Her positive attitude and genuine concern for my satisfaction underscored her dedication to delivering outstanding customer service, regardless of the outcome. I think in a world where exceptional service is increasingly rare, Lisa's commitment to excellence truly shines. I wholeheartedly recommend Lisa to anyone in search of a Lexus in London. She exceeded my expectations in every aspect, and I am confident that she will continue to excel in her role, earning the trust and admiration of countless more satisfied customers in the future. Thank you, Lisa, for your outstanding service and unwavering dedication to ensuring customer satisfaction More

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Excellent customer service and Lisa was just amazing. She made me feel like family and went over to get me what I wanted! She’s the best. She made me feel like family and went over to get me what I wanted! She’s the best. More

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We met with Lisa Ali Saturday afternoon, did a test drive, and submitted our order for a new NX 350h. Lisa was great to work with. Lucky for us a new NH350H just arrived at the dealership and we purch drive, and submitted our order for a new NX 350h. Lisa was great to work with. Lucky for us a new NH350H just arrived at the dealership and we purchased it the same day. Took delivery four days later. More

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My husband and I met with Lisa Ali this morning, did a test drive, and submitted our order for a new NX 350h. Lisa is a great ambassador for the dealership; very personable, enthusiastic, courteous, and a test drive, and submitted our order for a new NX 350h. Lisa is a great ambassador for the dealership; very personable, enthusiastic, courteous, and able to answer our questions. We were extremely happy with the service she provided and would highly recommend her to others. More

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