Liane Asquin | Page 4

Excellent Service I had a problem replacing head lamp for my Ford Explorer. When I approached Canadian tires, I was told that it will take about $ 150 minimum for labor I had a problem replacing head lamp for my Ford Explorer. When I approached Canadian tires, I was told that it will take about $ 150 minimum for labor alone. I had to knock the door of North Star Ford and they could do that just for $36 +tax (with bulb provided). I was more than satisfied with the type of service received. More

by AMARARAJ Verified Customer Verified Customer

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Friendly and timely service. Had an appointment at 6am. Quick and easy drop-off. Service adviser was friendly and efficient. 6 hours later, my car was ready for pick up. It is alw Had an appointment at 6am. Quick and easy drop-off. Service adviser was friendly and efficient. 6 hours later, my car was ready for pick up. It is always a pleasure when dealing with seamless service. More

by NTGEORGE21 Verified Customer Verified Customer

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Fleet Truck recall and winter tires Liane was courteous and helpful. I knew it was going to take some time with all that needed to be done. Only one issue, as I was not able to pick up t Liane was courteous and helpful. I knew it was going to take some time with all that needed to be done. Only one issue, as I was not able to pick up the car during service hours, as toggle switch was added to allow the backup beeper to be shut off. I have no idea where the switch is or if electronic, turn it off and on. Not readily apparent. More

by COLIN.MORRISON Verified Customer Verified Customer

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Service When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for eve When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for everything regarding safety or maintenance. Truly a seamless experience with more than acceptable timelines. When asked last how my experience was, my reply was .. see you in 8k km. Thank you North Star....perhaps next time I'll take you up on a courtesy shuttle lift. More

by DREW.ZENITH Verified Customer Verified Customer

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Felt like a valued customer! I brought my car in for a tire swap as winter is upon us. I felt taken care of from the moment I pulled into the drive-thru until I picked up my vehi I brought my car in for a tire swap as winter is upon us. I felt taken care of from the moment I pulled into the drive-thru until I picked up my vehicle. I was updated on the progress and my questions were answered quickly and efficiently. More

by KRISTIH227 Verified Customer Verified Customer

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Great people and great service. Great service and friendly people. Great communication and explained what was done to my vehicle and if anything needs to be done. Treated with respec Great service and friendly people. Great communication and explained what was done to my vehicle and if anything needs to be done. Treated with respect. More

by wilson Verified Customer Verified Customer

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First oil change F350 Diesel Went to NorthStar Ford for service for the first time. Was greeted immediately by Liane and went through my reason for service. She also offered addit Went to NorthStar Ford for service for the first time. Was greeted immediately by Liane and went through my reason for service. She also offered additional services and a shuttle ride if I wanted them. The check in took less than 5 minutes!. I was told would be updated by text later in the day when my vehicle was ready. 2 1/2 hours later my truck was ready. What Great service!! I will book all my Ford service with NorthStar Ford. More

by BBKEGGER Verified Customer Verified Customer

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Good Service Very good service, at time, and very friendly, the shuttle was very good too, picked me up at time, and was very friendly too , for the day. Very good service, at time, and very friendly, the shuttle was very good too, picked me up at time, and was very friendly too , for the day. More

by KIKETEX Verified Customer Verified Customer

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Welcome Repeat Customers Whether it is warranty work, body touch ups or a simple oil change, friendly faces greet & recognize me as a repeat customer. Liane and Fiona in Serv Whether it is warranty work, body touch ups or a simple oil change, friendly faces greet & recognize me as a repeat customer. Liane and Fiona in Service are great. Clayton, Nathan, and Rob are all professional and respond to questions & concerns quickly and efficiently. Maureen and George in the body shop were excellent. Too bad the body shop has closed. It was really convenient having them on-site. I highly recommend this location. More

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Friendly fast and efficient Everything was explained clearly. I knew what I was getting and how much it was costing. Very polite and friendly staff. It all went very smoothly and Everything was explained clearly. I knew what I was getting and how much it was costing. Very polite and friendly staff. It all went very smoothly and was a very speedy service More

by ANNEOCO Verified Customer Verified Customer

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