Liane Asquin | Page 3

Awesome ! I brought my car in to have my tyres swapped and to have an oil change done. Brittany checked me in. She was very professional and prompt. Liane was m I brought my car in to have my tyres swapped and to have an oil change done. Brittany checked me in. She was very professional and prompt. Liane was my go to contact if I needed anything. Overall I was very pleased and happy with the service. Keep up the great work ! More

by FROSTYFEET Verified Customer Verified Customer

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Professional and caring service staff and workmanship Service advisor Liane was professional, thorough and caring. Work was completed in a timely manner. I am completely satisfied. I will continue to use Service advisor Liane was professional, thorough and caring. Work was completed in a timely manner. I am completely satisfied. I will continue to use Northstar Ford for service of my F150 Lariat. More

by BONIHAMI Verified Customer Verified Customer

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Oil change and fuel filters change Work seems fine but my truck always smells chemical toxic every time I take it there ? Not happy about that and not sure what the xxxx is up with that Work seems fine but my truck always smells chemical toxic every time I take it there ? Not happy about that and not sure what the xxxx is up with that but it's not nice at all More

by ARCHIE1 Verified Customer Verified Customer

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Satisfied with all the employees We have purchased 3 vehicles over the past 2 years from this dealership, from sales to service we have been very happy! Always on time and proffession We have purchased 3 vehicles over the past 2 years from this dealership, from sales to service we have been very happy! Always on time and proffessional. More

by HATS_OFF Verified Customer Verified Customer

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No disclosure They try and steal your money with an environmental fee, even when they don’t do anything of any kind of disposal. They don’t tell you about this fee They try and steal your money with an environmental fee, even when they don’t do anything of any kind of disposal. They don’t tell you about this fee when you bring vehicle in for service. Just a scam to get more money and the rate per hour is outrageous. And the young girl at service desk was a snotty little xxxxx. Maybe she should try and smile and have a little empathy toward the customer. As well as the other two women in the service pickup area that just closed the window and scowled and frowned at me and talked so I couldn’t hear them talking about me. I will never go back there and would never recommend ford again. I will probably never by a Ford again as well. Just horrible service. You should be honest and make your slogan “come in, we will steal your money” Liane was ok. The other three in pickup area were horrible. They didn’t even close my glove box and when I went to close it, I found that my latch is broken. Just a bad experience. More

by RANDYROOK207 Verified Customer Verified Customer

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Regular Service, Excellent Experience at Northstar Ford Pulled up to the door, it promptly went up and I was welcomed with a warm smile and wave from adviser Liane. That alone made my day because before th Pulled up to the door, it promptly went up and I was welcomed with a warm smile and wave from adviser Liane. That alone made my day because before that it wasn't the greatest. This was just a regular service in that I had no problems but everything was done as needed in good time and my adviser was knowledgeable and very helpful. So thanks everyone for everything. .....Gail More

by GAIL Verified Customer Verified Customer

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Bro, do you even bro, bro? Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she has been the single shining light in an otherwise murky experience of owning a Fiesta ST. This car had problems. And I’m a picky xxxxx. But, when the car is new, any problem is going to stink that much more. With the help of Cassandra, and Rob, I believe that after several attempts to fix the many things wrong with this car, they finally got it taken care of. Just in time for me to sell it. More

by Bro, I bro, do you Bro? Verified Customer Verified Customer

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Amazing! They worked super hard to find me a new vehicle, they kept me informed regularly. Over all this was a great experience dealing with them! They worked super hard to find me a new vehicle, they kept me informed regularly. Over all this was a great experience dealing with them! More

by YOACESCRACKD Verified Customer Verified Customer

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Service Dept Service advisors are great however the actual work being done not so much. Had to go back numerous times to get what was supposed to be fixed, fixed a Service advisors are great however the actual work being done not so much. Had to go back numerous times to get what was supposed to be fixed, fixed again and again. More

by BRENT_BUTLER Verified Customer Verified Customer

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Perfect Just Awsum Caring attitude Good value for what was performed Punctual , ready when stated Friendly , easy to speak with on the phone and in person Just Awsum Caring attitude Good value for what was performed Punctual , ready when stated Friendly , easy to speak with on the phone and in person More

by MICHAEL.DEUS Verified Customer Verified Customer

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