Kolbi McLean | Page 4

Great customer servicr Here in Nanaimo from langley on a family emergency, was not prepared for the snow. Dave and the Harris team were able to get me in and set us up with Here in Nanaimo from langley on a family emergency, was not prepared for the snow. Dave and the Harris team were able to get me in and set us up with snow tires without a second thought. The service was beyond compare, Dave held my hand through the entire process. They made sure my car was safe for the winter driving conditions. Shout out to Kolbi and Mike for the care they took. I really feel like a part of the Harris Kia family. Thanks guys. More

Report | Print

Great service and friendly staff Was well taken care of, thorough and fast service. Staff was very friendly, knowledgeable and professional. I will definitely bring my vehicle back f Was well taken care of, thorough and fast service. Staff was very friendly, knowledgeable and professional. I will definitely bring my vehicle back for service. And my driver that took me to the mall, Doug was very nice too! More

Report | Print

Christine Wright - Sales Representative Christine is by far my favourite sales representative ever. She was friendly and very knowledgeable and helpful. In fact she encouraged me to go and Christine is by far my favourite sales representative ever. She was friendly and very knowledgeable and helpful. In fact she encouraged me to go and test drive competitors' cars. She was always available by phone or if I went in to see her. I did not feel pressured at any time. All Christine really wanted was to make sure I was happy with my choice of vehicle. She always pointed out when I was going beyond my price range and made sure I was comfortable with it. She is an amazing person and sales rep and I highly recommend her. My Kia Sorento is a great vehicle and drove me without hesitation through the worst of last year's winter. I was able to drive up my very steep hill every day, in the snow and ice. I love all the features, none of which I was familiar with as I had a 2004 vehicle which had none of the bells and whistles the Kia has. Christine showed me how everything worked. I have now had my Sorento just over two years. I find the Service Dept., is also very helpful and go above and beyond in their service. I can't forget to mention Doug the fabulous Kia driver who drives me to and from work while the Sorento is being serviced. More

Report | Print

We thought we'd come in and just look! We are new Kia customers and can't say enough about this dealership. Definately a top notch dealership! Extremely pleasant to deal with, Christine W We are new Kia customers and can't say enough about this dealership. Definately a top notch dealership! Extremely pleasant to deal with, Christine Wright was amazing, easy to talk to, very informative and let us make our decision to purchase much easier. Roy Berentsen and Rachael Roy took the time to make us feel comfortable. Overall a pleasant experience. And...we love our Sorrento! More

Report | Print

Very friendly staff. They always look after my need. I brought my Santa fe for oil pan gasket reseal.when I came to pick up my Santa Fe, I asked Kolbi if there would look at why my cigarette lighter in t I brought my Santa fe for oil pan gasket reseal.when I came to pick up my Santa Fe, I asked Kolbi if there would look at why my cigarette lighter in the front were not working.See got one of the tech.to look at it and got it fixed by replacing a fuse and she did not charge me for it. That is what I call customer service.Thank you Kolbi More

Report | Print

Sometimes I forget to say thank you What a wonderful person cheerful attentive and humorous Keeran is. Surper conscientious and it's nice dealing with her and the rest of the wonderful What a wonderful person cheerful attentive and humorous Keeran is. Surper conscientious and it's nice dealing with her and the rest of the wonderful staff. So if I forget to say thank you for the wonderful service forgive me as you are an important part of a great team. More

Report | Print

Pleasant and easy purchase experiance Upgrading our 2013 Sorento to a 2017 Sorento was made easy with the aid of Cameron Adams. His great attitude, friendly service and product knowled Upgrading our 2013 Sorento to a 2017 Sorento was made easy with the aid of Cameron Adams. His great attitude, friendly service and product knowledge was appreciated. This is our 3rd Kia Product purchased based simply on great quality and reliability of product. All employees encountered at Harris Kia have been very friendly, helpful and professional, I can honestly highly recommend. More

Report | Print

Quick and Professional Service Fast and pleasant experience with reasonable prices. They were on top of all recalls/service bulletins. Knowledgable reception staff. Came in mid-afte Fast and pleasant experience with reasonable prices. They were on top of all recalls/service bulletins. Knowledgable reception staff. Came in mid-afternoon and had no wait. More

Report | Print

Service at Harris KIA we went into the dealership to check on a clunking noise that was heard in the right front wheel of the KIA Sorento. When we spoke to the service we went into the dealership to check on a clunking noise that was heard in the right front wheel of the KIA Sorento. When we spoke to the service people, they mentioned that there was a recall on the vehicle for the "struts". Made an appointment for the following week & found that the struts were the problem. They were promptly fixed at no cost to us. More

Report | Print

Great service dept I have been taking our three vehicles to Harris Kia for a few years now and always feel satisfied on the service they provide. Even though not Kia mod I have been taking our three vehicles to Harris Kia for a few years now and always feel satisfied on the service they provide. Even though not Kia models they always do a great job on keeping them running smooth. More

Report | Print