Kingsley Zhang

Val was great, answered all my questions, found others to help if she didn’t know the answer and bakes great cookies. The fellow that went through the vehicle with me on pick up day was great. help if she didn’t know the answer and bakes great cookies. The fellow that went through the vehicle with me on pick up day was great. More

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Excellent service and support throughout the entire process from the Charlesglen Toyota team. I would especially like to highlight the attention provided by Damián Jennings as my salesperson. process from the Charlesglen Toyota team. I would especially like to highlight the attention provided by Damián Jennings as my salesperson. More

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Just purchased a 2025 Toyota Tacoma Sport from Charlesglen Toyota. Val Parsons was amazing to deal with. She was very attentive, and knowledgeable about the vehicle, not to mention how pleasant, h Charlesglen Toyota. Val Parsons was amazing to deal with. She was very attentive, and knowledgeable about the vehicle, not to mention how pleasant, helpful and friendly she was through the whole process. The entire team from Finance, (Jaspreet, Kingsley) to the run through of how the truck operates, (Mark) was top notch. My truck was also ordered in through Charlesglen and I was given a November 8 arrival date, and to my amazement they had it in and ready to be picked up by October 31st! I was extremely happy! Outstanding service through and through I would totally recommend using Charlesglen Toyota to anyone in the market for a new vehicle. Plus Val’s Cookies were amazing. More

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Val rekindled our interest in the Toyota brand, initially describing the new Crown Signia, which we decided wasn't quite suitable. We then decided to investigate a hybrid. Val showed us a number of used Rav describing the new Crown Signia, which we decided wasn't quite suitable. We then decided to investigate a hybrid. Val showed us a number of used Rav 4s as there were no new ones available. We finally decided to put down a minimal, refundable deposit on our ideal RAV 4 Hybrid. When it finally arrived, Val enthusiastically notified us, spent extra time to show us our new potential purchase even though it had not completed the total repurchase check up. We gave our final approval to accept it and Val steered us through the necessary processes to complete our purchase. She was with us every step of the way to answer our many questions. She assisted us through the app download and connection to our phones. Val has done follow-up calls with us and has assured us that she will be available for any future queries. We have appreciated all her help and expertise and, certainly, all her delicious cookies. More

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Got my car earlier than expected! Very accommodating and made the whole buying a turnover process simple and straightforward. Very accommodating and made the whole buying a turnover process simple and straightforward. More

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Val was so amazing, professional, passionate and positive! I was super lucky to have had her referred to help me on my first new car purchase!! Would very much recommend Charlesglen Toyota to anyone positive! I was super lucky to have had her referred to help me on my first new car purchase!! Would very much recommend Charlesglen Toyota to anyone I know. Thank you for such a fabulous and pleasant experience. More

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This was our second time dealing with Val and again, it was a pleasure! Always great to work with Val and she is so friendly and professional! Would recommend Val and Charlesglen when looking for a new v was a pleasure! Always great to work with Val and she is so friendly and professional! Would recommend Val and Charlesglen when looking for a new vehicle. More

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Val is the best! She is very knowledgeable and smart! She is also very helpful. She is very knowledgeable and smart! She is also very helpful. More

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We got the toyota highlander since 2021, the staffs and our product advisor is very friendly, not only that the owner of the dealership as well is very friendly and welcoming. our product advisor is very friendly, not only that the owner of the dealership as well is very friendly and welcoming. More

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We appreciated the personnel. attention we received from each member of the staff we were in contact with. attention we received from each member of the staff we were in contact with. More

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