Kim McMurdo | Page 5

Top notch experience My experience at Charlesglen Toyota was satisfying and comfortable. You do not need to have your guard up or be experienced in car buying to get fair My experience at Charlesglen Toyota was satisfying and comfortable. You do not need to have your guard up or be experienced in car buying to get fair treatment here. There was complete honesty and no pressure throughout the whole process. All details were laid out without even asking for them, by the salespeople and financial adviser. Nobody was pushy and everyone treated us like family. I got an outstanding deal on extended warranty, even though my car was used. Presentation of the car was excellent. Finance was very thorough and transparent. The facility was the biggest and best I had visited. I highly recommend anyone buying a car at any dealership around to visit here to know what the car shopping experience should be like, More

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Great experience with Charlesglen Toyota I had an all around great experience with Charlesglen Toyota. Kim was fast with responding to my e-mail inquiry. The staff was friendly and knowledgea I had an all around great experience with Charlesglen Toyota. Kim was fast with responding to my e-mail inquiry. The staff was friendly and knowledgeable. Jim was very amusing and answered all my questions and then some. All around I would recommend Charlesglen Toyota to anyone that I meet, and I have already. Thank you for making this a pleasurable experience. More

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New Vehicle Purchase Our older Corolla was feeling it's age. Although it worked most excellently, there were a few aging issues where the repair cost could be better inves Our older Corolla was feeling it's age. Although it worked most excellently, there were a few aging issues where the repair cost could be better invested in a new vehicle with a new warranty. We chose to shop rather than repair. Edmund, whom we had consulted a few months prior, was most gracious, considerate and patient as we asked questions, considered options and made our selection. Kerri began the documentation for financing and Tyler (who sold us our original Corolla at Charlesglen) completed the finance transaction on the delivery date. Both were informative, efficient and friendly. One of the reasons we returned to Charlesglen was the relationship that Tyler established and maintained through the years, albeit our encounters were often brief. And Jim, in his friendly, pleasant manner, patiently answered a multitude of questions as he showed us the fine distinction of our new ride. Thanks to all. More

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EASY TO DEAL WITH As usual, it was a pleasure dealing with all of you at Charlesglen and special thanks to Kim, Tim and Brad. Will not hesitate to recommend Charlesglen As usual, it was a pleasure dealing with all of you at Charlesglen and special thanks to Kim, Tim and Brad. Will not hesitate to recommend Charlesglen to anyone of my friends, as I know they will get the royal treatment. More

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The experience of buying a car was very pleasurable because everyone I dealt with was very knowledgeable about all aspects of purchasing a car. I especially liked the session with Jim MacAlorum who we because everyone I dealt with was very knowledgeable about all aspects of purchasing a car. I especially liked the session with Jim MacAlorum who went over all the vehicle manuals and very clearly demonstrated all the features of the vehicle. I would also commend Kim Mcmurdo for his very pleasant manner and how calmly and clearly he answered our questions. More

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This is the third vehicle I have bought from Charlesglen. First, I find their service staff to be excellent. They answer questions honestly and don't try to push repairs before they are necessary. They wil First, I find their service staff to be excellent. They answer questions honestly and don't try to push repairs before they are necessary. They will let you know what work they feel should be done in the coming year so you can plan for it. Second, I have bought both a pre owned vehicle and a new vehicle from Kim McMurdo. He is very knowledgeable and can quickly compare different cars, options, and gas mileage with the software he has available to him. Once again honesty is very apparent in discussions. He manages expectations and there are no surprises. Picking up the car was a celebration with Jim McAlorum. He was thorough and yet created a great memory of the occasion. I love the new sales/service center with the customer lounge area restaurant and easy access. All staff are pleasant and efficient. I would highly recommend Charlesglen as a dealership for both sales and service. More

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I have been telling all my friends about how great it was buying my car this time. It was efficient without being rushed. It was fun. I got exactly what I wanted with little fuss. Amazing! buying my car this time. It was efficient without being rushed. It was fun. I got exactly what I wanted with little fuss. Amazing! More

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This is the 3rd vehicle we have purchased through Kim McMurdo . We have always found him to be friendly, courteous and professional. Gives great customer service and is able to answer any questions tha McMurdo . We have always found him to be friendly, courteous and professional. Gives great customer service and is able to answer any questions that we may have about a certain product. We look forward to dealing with him again in the future! More

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From start till end every body dealt with us excellently. The result, we purchased our new Highlander Hybrid LTD, from them. Thanks and best regards to all. The result, we purchased our new Highlander Hybrid LTD, from them. Thanks and best regards to all. More

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It was a wonderful experience dealing with the 'professionals' at CharlesGlen Toyota. I would surely recommend this dealer to my friends. They are friendly and very knowledgeable. Keep it up! 'professionals' at CharlesGlen Toyota. I would surely recommend this dealer to my friends. They are friendly and very knowledgeable. Keep it up! More

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