Kaitlyn Rogers

Grande Prairie Volkswagen responded

Hi Irtschechne, Wow! Thank you for the glowing review and for choosing us for your second purchase! We're thrilled that Franklin, Michael, and Madison made the process easy, pressure-free, and enjoyable. It means a lot to us that you felt you got the best deal. We appreciate your continued trust and look forward to seeing you again in the future! Best, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Melanie, Thank you so much for the kind words and the fantastic review! We're thrilled to hear that our service and staff were wonderful and that we were able to help you with your flat tire quickly and efficiently. We'll be sure to share your compliments with Paige, Bryan, Kaitlyn, and Angela. We appreciate your business! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Len, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you felt so welcomed by our friendly staff and that they were eager to ensure you were well taken care of. We'll be sure to share your compliments with Shawn, Paige, Kaitlyn, and Teri. We appreciate your business and hope to see you again soon! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Holly, Thank you for the kind review! We're glad to hear that you appreciate our service and problem-solving skills. We strive to answer all your questions and resolve any issues efficiently. We'll be sure to share your compliments with Sam, Kaitlyn, and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Kirk, Thank you for the kind review! We're glad to hear that you appreciate the efficiency and helpfulness of our service team, including Kaitlyn and our shuttle service. We strive to make your experience as pleasant and convenient as possible. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi George, Thank you so much for the kind words and the fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially Angela and Brian. We'll be sure to share your compliments with them. It's wonderful to know that your new headlight installation was completed in a timely manner and that you appreciate the friendly and helpful service provided by our team. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Trevor, Thanks for sharing your positive experience with our service department! We're glad to hear that our service writer was helpful in getting your windshield replaced in a timely manner. We appreciate your 4-star rating and are committed to providing excellent service to all our customers. We are always looking for ways to improve, though. Could you tell us what we could have done differently to earn a 5-star rating next time? Thanks again for choosing Grande Prairie Volkswagen!

Grande Prairie Volkswagen responded

Hi Nico, Thank you for your wonderful review! We're delighted to hear that you enjoyed the welcoming atmosphere and low-pressure service at our dealership. It's great to know that Sam, Brad, Kaitlyn, and Mickaela made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Nicole, Thank you for your 5-star review! We're delighted to hear that you found our environment welcoming and our team knowledgeable and accessible. Your satisfaction is our top priority, and we appreciate your kind words. Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello there, Thank you so much for sharing your positive experience at Grande Prairie Volkswagen. We're delighted to hear that our team was able to go above and beyond in addressing your car's needs, and that you enjoyed the loaner vehicle while we took care of everything. Your satisfaction is our top priority, and your feedback about the exceptional balance and condition of your car after the service is especially gratifying. We look forward to welcoming you back for any future service needs! Best regards, The Grande Prairie Volkswagen Team