Joy Gobeil
Joy Gobeil at Sherwood Buick GMC
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Joy Gobeil

Finance Manager

Sherwood Buick GMC

10 Automall Rd
Sherwood Park, AB T8H 2N1

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Joy Gobeil

October 29, 2024

Dealership Rating
Employee Rating

I had a great experience buying my truck. Michaela and Shaun were very nice, knowledgeable and genuine. They answered my questions quickly. They worked very hard to find the right truck for m More

by Tyson Ballachay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hurry, Michaela Stopainig

Oct 31, 2024

Sherwood Buick GMC responded

Thank you immensely for sharing your positive experience with us, Tyson! We're overjoyed to hear that Michaela and Shaun provided exceptional service in finding the perfect truck for you. We look forward to assisting you in the future.

October 26, 2024

Dealership Rating

Great experience. Joy and Irvin were very knowledgeable, helpful, patient and trustworthy. I would go back. More

by Sabina Brouwer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irvin Hernandez

Oct 31, 2024

Sherwood Buick GMC responded

We're utterly delighted to hear about your great experience at Sherwood Buick GMC. Thank you for your kind words about Joy and Irvin. We truly appreciate you taking the time to highlight their knowledge, helpfulness, patience, and trustworthiness. It's wonderful to know that their dedication to customer service made such a positive impression on you. We're glad you would consider returning to us for future automotive needs. Your satisfaction is our priority, and we look forward to serving you again.

August 16, 2024

Dealership Rating
Employee Rating

Beware of this crook at this dealership for your buying or selling. Misleading the customers and never disclosing the terms on the finance agreement. Report this guy to Amvic for unfair trade practices More

by Ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shaun Hurry

March 26, 2024

Dealership Rating
Employee Rating

Excellent service. This 2024 Buick Encore GX is about the fith vehicle I have purchased from the delaership. The Slaes person Michael F. was most helpful with no pressu More

by rprennie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hurry , Mike Friesen

Mar 27, 2024

Sherwood Buick GMC responded

Thank you for leaving us a wonderful review! We are so happy to hear of your satisfaction with our store.

February 21, 2024

Dealership Rating
Employee Rating

Bogdan, Matt, and Joy were phenomenal to deal with and they made my buying experience painless. More

by Mohamed Al-ghoul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bogdan Myronets , Christian Hernandez, Matthew Mclean

Feb 22, 2024

Sherwood Buick GMC responded

Thanks for taking the time to review our store! We appreciate your business.

November 12, 2023

Dealership Rating
Employee Rating

The worst buying experience I've ever had. Paying for truck before I even had it. No communication between sales and finance. New truck . Full of dust inside. No owners manual. Salesman wo More

by Jalexy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Harke , Mike Friesen, Matthew Mclean

Nov 15, 2023

Sherwood Buick GMC responded

Hello James, we understand that we got in touch with our managers and came to a resolution. Thank you for bringing this to our attention!

September 30, 2023

Dealership Rating
Employee Rating

Brent is unresponsive to emails very frustrating. Total ghosted by him. Dealership is not transparent and withhold information from you to appear like they are giving you an all in cost when they are More

by Verified Customer
Recommend Dealer
No

Other Employees Tagged: Brent Giblin, Hannah Stephan

Oct 13, 2023

Sherwood Buick GMC responded

Hello, thank you for taking the time to leave a review. Upon further investigation with our team we are unable to figure out who this may be. Please reach out so we can rectify your concerns. Thank you.

September 25, 2023

Dealership Rating
Employee Rating

Great sales experience. They had vehicles there for me to see and feel which was important because I did not want to order sight unseen. Great sales person and wonderful f More

by imnephi
Recommend Dealer
Yes

Other Employees Tagged: Tyson Weber

Sep 27, 2023

Sherwood Buick GMC responded

Thanks so much for the great review! It is great to hear you had a great experience.

June 29, 2023

Dealership Rating
Employee Rating

I have had excellent service right from the start Taylor was my sales rep I highly recommend asking for her. She always got back to me with the answers I was looking for. She stayed in touch even after sh More

by zkat1966
Recommend Dealer
Yes

Other Employees Tagged: Carrie Medeiros, Taylor Tuite

Jul 04, 2023

Sherwood Buick GMC responded

Thank you for such a great review! We are so happy to hear Taylor was so great to work with!

April 30, 2023

Dealership Rating
Employee Rating

Overall the experience was positive and would buy again with them. The only thing they missed a step on is doing a thorough inspection on their used vehicles. This vehicle has only 20km on it but the AC More

by Nichder
Recommend Dealer
Yes
May 01, 2023

Sherwood Buick GMC responded

Thank you for the feedback! We are always using customer feedback and reviews to better our practices. Thanks again!

1

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