Dealership Experience
4 yrs, 3 mos
Industry Experience
4 yrs, 3 mos
240 Reviews
Write a Review240 Reviews of Jillian Cook
December 23, 2023
My wife and I went to Lexus of London to purchase new wiper blades for our Lexus NX300. After we expressed interest in a used RX 350, we finally exited the dealership having purchased a Lexus RX350 as we wiper blades for our Lexus NX300. After we expressed interest in a used RX 350, we finally exited the dealership having purchased a Lexus RX350 as well. Sales Associate, Jillian Cooke, was very professional and knowledgeable. Questions were answered in detail and those where the answers were not immediately known were promptly resolved. Together with a fine sense of humour in addition to her sales professionalism, Gillian Cooke is an excellent ambassador and asset for Lexus of London. Her welcoming personality and infectious demeanor made for a very pleasant experience. 5 Stars More
December 19, 2023
My experience was amazing , Jillian was very prompt with emails and she made every effort to ensure I was able to get the car I wanted. I got my car within a week and that was exciting .. thank you Lexus !! emails and she made every effort to ensure I was able to get the car I wanted. I got my car within a week and that was exciting .. thank you Lexus !! More
December 12, 2023
Romeo is a great Service Manager and my go to person when I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. More
Other Employees Tagged: Romeo Nissan, Dale Craig
December 12, 2023
Jillian Cook is great at what she does . ... and that is selling cars! She's professional, knowledgeable and very helpful answering any questions we had. Jillian is polite and always gre ... and that is selling cars! She's professional, knowledgeable and very helpful answering any questions we had. Jillian is polite and always greeted us with a huge smile. It was a pleasure dealing with her and in the future she will be our go to person. More
Other Employees Tagged: Romeo Nissan
December 09, 2023
I'm really happy with my dealership experience. Jilian was always there for me, patiently answering all my questions, making the whole process fantastic. Lauren did everything perfectly, and I got Jilian was always there for me, patiently answering all my questions, making the whole process fantastic. Lauren did everything perfectly, and I got my car in just 2 months instead of the 6-10 months they initially mentioned. Overall, they exceeded my expectations. More
Other Employees Tagged: Lauren Rossini
November 30, 2023
Jillian was very helpful and knowledgeable about the car I wanted to purchase. She treated me with respect and made sure I was buying the model that suited my needs. I wanted to purchase. She treated me with respect and made sure I was buying the model that suited my needs. More
Other Employees Tagged: Dale Craig , Lauren Rossini, Sam , Dale Craig
November 30, 2023
Jillian was very helpful and knowledgeable to me in purchasing my new NX350h. She kept me informed while we waited 7 months to get the new car. Jillian treated me with respect and made sure I was buyin purchasing my new NX350h. She kept me informed while we waited 7 months to get the new car. Jillian treated me with respect and made sure I was buying the model that best fit my needs. I would recommend Jillian as a sles person to anyone who was thinking about a new Lexus. More
Other Employees Tagged: Lauren Rossini, Sam Dale Craig
November 27, 2023
Excellent and friendly dealership. I will definitely recommend this dealership to my family and friend if they plan to purchase new vehicle. I will definitely recommend this dealership to my family and friend if they plan to purchase new vehicle. More
Other Employees Tagged: Stephanie Shearsby , Heather Broderick
November 27, 2023
Jillian has been wonderful to work with. . From intitial contact all the way thru to delivery of the vehicle she has been attentive and caring - making sure that all intersections she was pre . From intitial contact all the way thru to delivery of the vehicle she has been attentive and caring - making sure that all intersections she was present and focused. More

