Jason Ells
Jason Ells at Whitby Toyota

Jason Ells | Page 13

Service Advisor

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

Contact Me
4.8
143 Reviews

Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com

Industry Experience

31 yrs, 8 mos

Languages Spoken

English English

4.8

143 Reviews

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143 Reviews of Jason Ells

March 19, 2022

Dealership Rating
Employee Rating

It’s fine. Service Dept has always been “Excellent “ with very caring Professional people. Always know I will be taken care of. More

by jajohnston749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater. And. Gordie

March 12, 2022

Dealership Rating
Employee Rating

People & service you can trust. They always go above & beyond to make your experience pleasant More

by thatssapore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

Dealership Rating
Employee Rating

Dishonest, untrained technicians, unnecessary parts and labour, no business ethics , operating under a license to robe Innocent customers More

by Polani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: The manager of service, didn’t give name.

Feb 12, 2022

Whitby Toyota responded

Dear Mr. Polani, thank you for taking the time to write us a review, we truly appreciate it. Looking at our records of your service, we have documentations that clearly indicates your acknowledgement and consent for the work that was performed on your vehicle, it also clearly states the additional work that is required which you declined at the time. Please understand sir that we can only perform the work that you authorize, in this case we were very clear on the additional work and explained the potential problem that will arise if the work is not performed. We are here for you should you decide to complete the work, please call us to set up an appointment. Thanks.

December 19, 2021

Dealership Rating
Employee Rating

Excellent quality and fast service as always. Very knowledgeable and willing to help advisors. Definitely recommended. More

by dL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Reed, Cameron Slater

December 14, 2021

Dealership Rating
Employee Rating

Jason got me checked in quickly and called me as soon as my car was ready for pickup. More

by Jaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater

December 09, 2021

Dealership Rating
Employee Rating

Great customer service, knowledgeable staff. Ease in setting up appointments and answering general questions a person may have. More

by Craig.taylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2021

Dealership Rating
Employee Rating

The dealership has a very well organized layout and safety procedures in their sales department and their service department. Very welcoming atmosphere More

by Mizz Vox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Alam, Tony Khoury , Gisella Gagliardi

November 04, 2021

Dealership Rating
Employee Rating

Very courteous and friendly. Top rate service. Both Tony and Brian were great. Many thanks More

by Broderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Chung, Anthony Forbes

October 12, 2021

Dealership Rating
Employee Rating

Fast service, received call as soon as car was ready. Great workmanship. Jason and Cameron both do a great job. More

by Jaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater , Grace Bradford

September 18, 2021

Dealership Rating
Employee Rating

Whitby Toyota is a very professional and friendly dealership. Well organized and the shop had my truck in and out in a timely manner. Thoroughly impressed. More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Burt Agard

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