Jade Terry

Grande Prairie Volkswagen responded

This is a fantastic review, Jullagh! We're thrilled to hear that our service department was fast and efficient. We pride ourselves on providing timely service, and it's wonderful to know we met your expectations. Thank you for the 5-star rating and for recommending us to others. We appreciate your business and hope to see you again soon! Perhaps next time you're in, you can tell us more about what made your experience with Mickaela Ward and Jade Terry so positive. We love to hear about our team members going above and beyond!

Grande Prairie Volkswagen responded

Hi durannie84, Thank you for the fantastic review and for consistently choosing Grande Prairie Volkswagen for your service needs! We're thrilled to hear you've always had a good experience with our service department. We appreciate your kind words about our staff, especially the service team. We'll be sure to share your compliments with them. Thanks again for the 5-star rating! We look forward to seeing you again soon.

Grande Prairie Volkswagen responded

Hi Trevor, Thanks for sharing your positive experience with our service department! We're glad to hear that our service writer was helpful in getting your windshield replaced in a timely manner. We appreciate your 4-star rating and are committed to providing excellent service to all our customers. We are always looking for ways to improve, though. Could you tell us what we could have done differently to earn a 5-star rating next time? Thanks again for choosing Grande Prairie Volkswagen!

Thalithadube responded

They are very professional, kind, patient and understanding

Grande Prairie Volkswagen responded

Thank you so much for your feedback! We’re happy to hear that the loaner car helped during a challenging time and that you had a great experience with our team this time around. Paige and Jade were glad to assist, and we’re here for anything you may need in the future. Enjoy your new vehicle, and we appreciate your continued trust in us!

Grande Prairie Volkswagen responded

Hello RMK, Thank you so much for your glowing review and the 5-star rating! We're thrilled to hear that you had a positive experience with our service team. It's great to know that Bryan, Mickaela, and Jade made your visit exceptional. We look forward to handling all your future automotive needs and keeping your vehicle running smoothly. Your trust in us for your mechanical work is greatly appreciated, and we're here whenever you need us! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello Celine, Thank you for your positive review and for highlighting our team's efforts to provide quick and courteous service. We're thrilled to hear that your experience was efficient and that our home delivery service added convenience to your busy day. We look forward to serving you again and continuing to meet your expectations! Best regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello there, Thank you so much for sharing your positive experience at Grande Prairie Volkswagen. We're delighted to hear that our team was able to go above and beyond in addressing your car's needs, and that you enjoyed the loaner vehicle while we took care of everything. Your satisfaction is our top priority, and your feedback about the exceptional balance and condition of your car after the service is especially gratifying. We look forward to welcoming you back for any future service needs! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello Klclose13, We're so pleased to hear about your positive experiences with our service department! Ensuring that appointments start on time and meet our clients' expectations is a top priority for us. Thank you for recognizing the efforts of Bryan, Mickaela, and Jade. We look forward to continuing to serve you with the same dedication and quality in the future. Warm regards, The Team at Grande Prairie Volkswagen