Irvin Hernandez

Sherwood Buick GMC responded

We're utterly delighted to hear about your great experience at Sherwood Buick GMC. Thank you for your kind words about Joy and Irvin. We truly appreciate you taking the time to highlight their knowledge, helpfulness, patience, and trustworthiness. It's wonderful to know that their dedication to customer service made such a positive impression on you. We're glad you would consider returning to us for future automotive needs. Your satisfaction is our priority, and we look forward to serving you again.

Sherwood Buick GMC responded

Thank you for taking the time to review our store. Thank you for your business!

Sherwood Buick GMC responded

Hello there, we apologize for what you experienced at our store. Unfortunately, the 2011 Ranger you had looked at financing is not supported by major banks due to the vehicle year along with other factors we informed you about. Our team had presented you with alternate options that would be supported by the lenders (vehicle that are newer and thus more expensive even with discounts). As well, when you inquired on the truck, there were many clients at the store inquiring as well. However, the vehicle was not sold before the process started. We hope this clarifies things for you, and we appreciate the opportunity to earn your business.