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Irvin Hernandez
Irvin Hernandez at Sherwood Buick GMC
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Irvin Hernandez

Sales Associate

Sherwood Buick GMC

10 Automall Rd
Sherwood Park, AB T8H 2N1

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3 Reviews
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3 Reviews

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3 Reviews of Irvin Hernandez

October 26, 2024

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Great experience. Joy and Irvin were very knowledgeable, helpful, patient and trustworthy. I would go back. More

by Sabina Brouwer
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Gobeil

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Oct 31, 2024

Sherwood Buick GMC responded

We're utterly delighted to hear about your great experience at Sherwood Buick GMC. Thank you for your kind words about Joy and Irvin. We truly appreciate you taking the time to highlight their knowledge, helpfulness, patience, and trustworthiness. It's wonderful to know that their dedication to customer service made such a positive impression on you. We're glad you would consider returning to us for future automotive needs. Your satisfaction is our priority, and we look forward to serving you again.

December 16, 2023

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Wonderful staff, great communication here with everyone. Very happy with our purchased vehicle and everything they helped us with More

by xx. Martin
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Dec 18, 2023

Sherwood Buick GMC responded

Thank you for taking the time to review our store. Thank you for your business!

November 25, 2023

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Tried too get a used truck had too get pre approval Finally got approval but not for the truck I wanted but the finance person gave me a sales pitch for a newer more expensive truck too max out my ap More

by Gunner
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Nguyen, Shawn Harke, Reid Lessard

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Nov 30, 2023

Sherwood Buick GMC responded

Hello there, we apologize for what you experienced at our store. Unfortunately, the 2011 Ranger you had looked at financing is not supported by major banks due to the vehicle year along with other factors we informed you about. Our team had presented you with alternate options that would be supported by the lenders (vehicle that are newer and thus more expensive even with discounts). As well, when you inquired on the truck, there were many clients at the store inquiring as well. However, the vehicle was not sold before the process started. We hope this clarifies things for you, and we appreciate the opportunity to earn your business.

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