Enna Pinacho
Enna Pinacho at ToyotaTown

Enna Pinacho | Page 8

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.9
180 Reviews

I have been in the Automotive Industry for 10 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 3 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!

Dealership Experience

4 yrs, 2 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

180 Reviews

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180 Reviews of Enna Pinacho

April 27, 2024

Dealership Rating
Employee Rating

It was a great experience to work with Michael through the whole process of getting a new car. From selecting the right car for me having the right requirements, to navigating through financial options, k More

by Blanduzia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rita Dalal, Michael Donovan

Apr 27, 2024

Blanduzia responded

It was a great experience to work with Michael through the whole process of getting a new car. From selecting the right car for me having the right requirements, to navigating through financial options, keeping me up to date regarding delivery and what I need to prepare for the day of getting the car Michael made the whole process very smooth, easy to understand, answering all the questions I had up to setting up the car and driving out of the parking lot. He is the person that goes the extra mile to make sure we got exactly what we wanted and is right for us. I love my new hybrid Corolla! Thank you Michael for all the help and guidance you provided!

April 23, 2024

Dealership Rating
Employee Rating

Enna has been my service advisor the last few maintenance appointments. She is clear and concise and follows up on queries. She is a pleasure to work with. More

by Mlbgratitude
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2024

Dealership Rating
Employee Rating

Over the past 4 years, Toyota Town has been nothing less than a terrific experience. The last two visits have been handled by Enna, who is very clear and positive in her communications and generally support More

by Bchiasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

I was grateful for Enna’s help on a day that I was very unwell. Plans changed and I dropped the vehicle off early and headed to Urgent Care. I had spotty cell service while there and Enna used text to co More

by Grdn ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

Very nice , friendly and helpful. She listened to all my concerns and addressed them all. More

by tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2024

Dealership Rating
Employee Rating

Everyone is always friendly and I appreciate their integrity. I feel as if they fix only what they need to fix and try to get me the best price. More

by Samcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Dabous

April 03, 2024

Dealership Rating
Employee Rating

Enna is a pleasure to deal with. She has a pleasant manner and listens well to any concerns. Thanks. More

by Percina
Workmanship
Service Time
Recommend Dealer
Yes

April 03, 2024

Dealership Rating
Employee Rating

Thanks for your excellent service, I would highly recommend them. Enna our service agent was very helpful. Thanks again More

by gsmitty58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2024

Dealership Rating
Employee Rating

LaToya is always friendly, knowledgeable and professional. I look forward to dealing with her when I bring my vehicles in for service. More

by Big D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Berry

March 17, 2024

Dealership Rating
Employee Rating

Always feel listened to and that I can trust all work done on my car….peace of mind. More

by maisnermags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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