Enna Pinacho | Page 14

Enna is a professional. She is very pleasant and caring. Her customer service is awesome, always do regular check in when I am waiting for my vehicle. I always wish I get he She is very pleasant and caring. Her customer service is awesome, always do regular check in when I am waiting for my vehicle. I always wish I get her anytime my vehicle is scheduled for servicing. Keep it up Enna !!! More

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Enna could not have been better to work with - she made the whole repair process on my Tacoma as painless as humanly possible! the whole repair process on my Tacoma as painless as humanly possible! More

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I took in my RAV4 Hybrid for general servicing prior to a major road trip. Enna was my Service Advisor. Turns out there were several issues that needed to be addressed , including a major leak in the timing major road trip. Enna was my Service Advisor. Turns out there were several issues that needed to be addressed , including a major leak in the timing cap that was still under warranty, but only until I hit 100K. It had to be fixed before my trip and everything was done to make sure that happened. I was extremely pleased with the service -- and excellent communication. More

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Enna was very pleasant to talk with and she showed great interest in helping me when I arrived this morning. She was knowledgeable with the problems I was facing and discussed my options with me to help me interest in helping me when I arrived this morning. She was knowledgeable with the problems I was facing and discussed my options with me to help me decide which items were priority and which items could be left for a later date. Thank you Enna! More

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I own a 2020 RAV4 Limited Hybrid and this is the third time that I had problems with the hybrid system. It has been getting progressively worse and last Monday after driving 4 hours to London, was the wor time that I had problems with the hybrid system. It has been getting progressively worse and last Monday after driving 4 hours to London, was the worst case which I found very stressful. I was able to drive the car to Toyota Town to have it checked out. I did experience a great customer service with Nathalie El Asmar and Enna Pinacho the Service Advisor. Both, Enna and Nathalie were friendly, helpful, knowledgeable and efficient. They quickly recognized the problem and got the right people involved to resolve the situation. I appreciated their dedication to their work and professionalism in quickly understanding and resolving all outstanding concerns that I had. Thank you very much and your 5 Star service renewed my faith in Toyota. As a bonus Toyota washed the car for me and checked out a few additional things even though I did not buy the car in London. More

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Enna acted professionally and made sure that the service is done in a timely manner by keeping me updated about the progress while I was waiting. is done in a timely manner by keeping me updated about the progress while I was waiting. More

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Good customer service. They did not upsell me. Easy to make an appointment online. Would recommend. They did not upsell me. Easy to make an appointment online. Would recommend. More

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Enna was very knowledgeable and professional, great customer service right to the point. See you again customer service right to the point. See you again More

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Enna was awesome. She’s very knowledgeable and explains everything well. It was a good experience. She’s very knowledgeable and explains everything well. It was a good experience. More

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Enna was very friendly and efficient. Toyota town did a great job getting my car back on the road quickly. Toyota town did a great job getting my car back on the road quickly. More

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