Ed Shor

I recently purchased a new vehicle from Whitby Toyota Dealership and had a great experience! The staff is very friendly and answered all my questions. I received a hassle free test drive and all informat Dealership and had a great experience! The staff is very friendly and answered all my questions. I received a hassle free test drive and all information was clearly presented. I can happily say I received excellent customer service. Every associate went above and beyond to help me. I was treated like a valued customer and not just another number or sale and dealing with Ed in particular was excellent. He is a professional, well-informed, conscientious and his follow through was perfect. Thanks for making my new vehicle purchase so easy and stress free. I'm very satisfied and would not hesitate to recommend Whitby Toyota Dealership to anyone looking to buy a car. More

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I recently purchased a Corolla SE Hybrid. I cannot recommend Ed highly enough for anyone considering purchasing a vehicle at Whitby Toyota. His expertise, integrity, and exceptional customer I cannot recommend Ed highly enough for anyone considering purchasing a vehicle at Whitby Toyota. His expertise, integrity, and exceptional customer service truly made my car-buying experience a pleasant and memorable one. He exceeded my expectations in every way and undoubtedly sets a benchmark for excellence in automotive sales. Great work Ed. Appreciate your help. More

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In just a few exchanges of texts, I knew I was dealing with someone with integrity; a rarity these days. After meeting him in person I knew I could count in his word. He made the whole car buying experi with someone with integrity; a rarity these days. After meeting him in person I knew I could count in his word. He made the whole car buying experience smooth and enjoyable! AK More

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We found our sales person, Ed, efficient , professional, and reachable. It is refreshing to deal with a car dealership that is reliable as well as genuine . Everyone we dealt with at Toyota seemed forthcom and reachable. It is refreshing to deal with a car dealership that is reliable as well as genuine . Everyone we dealt with at Toyota seemed forthcoming, believable, open and trustworthy. More

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Well, when I tell u I went to most of the dealerships in Durham, I mean it! ..and not ONE made me feel comfortable or made me feel like I wasn’t getting majorly ripped off, EXCEPT Whitby Toyota. The deale Durham, I mean it! ..and not ONE made me feel comfortable or made me feel like I wasn’t getting majorly ripped off, EXCEPT Whitby Toyota. The dealership itself has a calm, friendly vibe. I never felt pressured like I was at the other dealerships. My salesman Ed went above and beyond to make my purchase stress-free. Paul was equally a pleasure to deal with and very helpful. Thanks again and see you when my boys start driving! :) Lisa More

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The experience for my daughter obtaining her first new car was professional from start to finish. Every person involved was beyond helpful. They took time to explain all aspects. The final delivery wa car was professional from start to finish. Every person involved was beyond helpful. They took time to explain all aspects. The final delivery was incredible as the delivery team member went over the car with her for about 45 minutes explaining all the functionality of the tech and safety systems. There were some small paint flaws on hood and quarter panel that were brought to our attention and already referred to the body shop manager to have it addressed. Wonderful experience More

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Our salesperson Ed was great. Not pushy, had all the information and a friendly demeanor. He was a significant reason we bought there. The used car is in excellent condition. No s Not pushy, had all the information and a friendly demeanor. He was a significant reason we bought there. The used car is in excellent condition. No surprises. More

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The sales staff were very attentive and friendly. Really went over and above. Seeing as I was there to look at an uncertified traded in car, I was quite impressed. Really went over and above. Seeing as I was there to look at an uncertified traded in car, I was quite impressed. More

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The dedication and welling to help is phenomenal. They truly care about getting you into the right car and driving away happy. Worth the drive to receive exceptional customer service. They truly care about getting you into the right car and driving away happy. Worth the drive to receive exceptional customer service. More

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Great customer service. Have been there from the beginning and remain to still be here after the purchase as I have had questions. Have been there from the beginning and remain to still be here after the purchase as I have had questions. More

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