Diane Carlyon | Page 2

READ YOUR CAR FAX! ! I have bought about 8 vehicles from Zender over the years without much trouble. I usually don't read the paperwork too closely, like everyone else. ! I have bought about 8 vehicles from Zender over the years without much trouble. I usually don't read the paperwork too closely, like everyone else. This time, it bit me! $13k damage from a front end collision! I had no idea till months later, steering issues, dangerous to drive, and I'm super upset! I will never “Return to Zender” again. Who would want their kid driving a dangerous vehicle? I was quintessentially called a liar by Shane Zender when he claimed I was told about the accident at time of purchase, which I was not. Truck is dangerous to drive. The salesman will not tell you about damage to the vehicle till long after you've signed the paperwork. READ THE CARFAX PLEASE. When I spoke to Rick the manager of the mechanic departments he claim there is nothing in the system and he had never even heard of the problem which was a lie as well. The service advance track warning system light comes on repeatedly and all they do is reset the computer every time I bring it in without trying to fix anything in reality. The truck steers weird and pulls to the left randomly which is extremely dangerous on the highway. Probably been in six times over the matter and absolutely the last place I will ever go to buy or service a vehicle again and I go through a lot of vehicles. On average I buy a vehicle every 3 years. Shane Zender told me to "do whatever I have to do" so I think I'm even gonna put an ad in the paper locally and other areas to try and warn other people from going through what I am. Absolutely pathetic and dirty pool. Search me and message me on LinkedIn if you want more information. More

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Had yo wait 6 months to get exactly what I wanted. That is not the dealer’s fault. I was warned it would take a while. The folks at this dealership were great and when I picked it up they made me fee That is not the dealer’s fault. I was warned it would take a while. The folks at this dealership were great and when I picked it up they made me feel very special. Thanks Diane Carlyon for your kindness, professionalism and patience. More

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The staff are professional and courteous. Extremely helpful and informative. Knowledgeable. Service area is clean. Extremely helpful and informative. Knowledgeable. Service area is clean. More

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Diane Carlyon is THE best Saleswoman in the industry. Zender Ford is lucky to have her. We have always had a great experience at Zender Ford! Zender Ford is lucky to have her. We have always had a great experience at Zender Ford! More

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A very friendly and professional dealership that always makes you feel welcome with a small town mentality but big city service. makes you feel welcome with a small town mentality but big city service. More

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Very quick to do test ride sal in finance and good service for any repairs service for any repairs More

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Was very happy with salesperson and finance person. Not so happy with mechanical inspection drov home and next morning had a coolant leak under engine only drove across Spruce Grove Not so happy with mechanical inspection drov home and next morning had a coolant leak under engine only drove across Spruce Grove More

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Amazing sales staff, great service. They go out of their way to accommodate your needs. way to accommodate your needs. More

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am at Zender Ford have treated us like family...right am at Zender Ford have treated us like family...right from sales to service and everything in between. They know what the meaning of Sales sells the am at Zender Ford have treated us like family...right from sales to service and everything in between. They know what the meaning of Sales sells the first and service sells the rest means. More

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I’m a repeat customer to this dealership. Diane is the I’m a repeat customer to this dealership. Diane is the best Product Advisor around I’m a repeat customer to this dealership. Diane is the best Product Advisor around More

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