Debbie Reed

The best and most honest dealership that I have ever dealt with. Great service every time. Even gifts given to customers shows how much they care. I have told many people about Whitby Toyota. Thanks for dealt with. Great service every time. Even gifts given to customers shows how much they care. I have told many people about Whitby Toyota. Thanks for all you do. More

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Took in for recall, wasn't ready when they called me & wanted to charge us. wanted to charge us. More

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Best service provider always on time and best service advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also afte advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also after service check up if all was good nice place to wait and have a complimentary coffee More

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Outstanding commitment to quality work at very competitive prices and achieving on-time results. Whitby Toyota continues to be an extremely impressive dealership.......and I have been a customer competitive prices and achieving on-time results. Whitby Toyota continues to be an extremely impressive dealership.......and I have been a customer of theirs since 1994, 30 years ago. The reason for my long-term loyalty is quite simple: Whitby Toyota is by far the best dealership of any brand of vehicle I have ever known. Don't just take my word for it: drop by the dealership yourself! More

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Nice people, very accommodating if you need something with regards of the services or your car. with regards of the services or your car. More

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We’ve been going to Whitby Toyota for almost 30 years, always treated like royalty. always treated like royalty. More

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Best in the Durham region for customer care and service. Outstanding business and employees. Thanks Outstanding business and employees. Thanks More

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Always I receive good service. Service desk personnel are knowledgeable. I have relied on them for last 30 years. Some people have retired. All the new service people are also expe Service desk personnel are knowledgeable. I have relied on them for last 30 years. Some people have retired. All the new service people are also experienced. More

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I suspected a tire issue. They took me at the end of the day, just an hour before close. Had found the puncture fixed it and me back out the door 30 mins before close. No app They took me at the end of the day, just an hour before close. Had found the puncture fixed it and me back out the door 30 mins before close. No appointment and no hassle. Quick friendly and fair value More

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Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More

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