Darrin Hurst | Page 17

Had a wonderful experience with salesman Darrin Hurst. He had the absolute best price on a CRV in all of Alberta... and believe me, I looked! He did not pressure me or use any "tactics" with me. Very stra He had the absolute best price on a CRV in all of Alberta... and believe me, I looked! He did not pressure me or use any "tactics" with me. Very straight forward, and I highly recommend him to anyone seeking a Honda. More

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Our fourth Honda from this dealership We've purchased four Honda vehicles from this dealership over the course of almost two decades; a civic, two Elements and a CRV. Each time, it's been We've purchased four Honda vehicles from this dealership over the course of almost two decades; a civic, two Elements and a CRV. Each time, it's been a very smooth process. These people know their business and it shows. you'll be in good hands if you go here. In our case, we'd done our homework prior to stepping in the door so we knew the model and trim, and only needed to work on price and accessories. Although passing on several of the options they offered, we did purchase a four product accessory package. In fine tuning that package, they were responsive to our follow up e-mails, which is very much appreciated. The only suggestion I would have is to offer clients the option of going paperless. Before they leave, ask them if they'd prefer the collection of documents from the purchase process be scanned to PDF and emailed along with hyperlinks to the vehicle specific manuals and warranties for the convenience of the customer. In my case, I had to ask for some documents to be recopied as they were of such poor quality I couldn't read them. Although hard copies are likely preferred by most customers and legally required, my guess would be that soft copies are preferred (or at least very much appreciated) by the younger and/or computer literate demographic. It's something to consider. In the big picture, these guys did great. Keep up the good work, and we'll keep buying Hondas! More

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Great purchase experience for the third time with Majed We have just recently purchased our third vehicle from Honda West, all three from Majed Larbe. We met him first time in 2006 at the car show, where he We have just recently purchased our third vehicle from Honda West, all three from Majed Larbe. We met him first time in 2006 at the car show, where he offered us a good price for new Accord, we followed this with some e-mail confirmations, payed deposit and on the day of vehicle pick up all was delivered as promised. Three years later in 2009 we repeated this experience with a new Civic, again all dealings were by e-mail and all was delivered as expected to our satisfaction. The third purchase was for the 2014 Accord Sport, we were out of country at that time, but seeing good cash purchase incentives on Honda Canada web site we decided to buy it. We e-mailed Majed and agreed on pricing, a week later we got a surprise e-mail from Majed, he advised us our price dropped down due to an additional Honda Canada incentive. Some two weeks later there was another price drop by Honda Canada, we e-mailed the final, now much reduced price from the original negotiated and Majed confirmed this by e-mail. Overall we payed some $1000 less then originally agreed, thanks to Honda Canada enhanced cash purchase incentives and honest dealings by Majed. After two months of waiting for delivery of our rare Accord Sport manual transmission model we finally took possession and all previous agreements were fully honored and delivered as promised. We consider Majed the most trustworthy and honest car dealer we ever met. We also met Darrin who was helpful in explaining all the features of our 2014 Accord. More

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Good experience We recently bought a new Honda CR-V at Honda West. The staff we worked with (Darren H. and Mattew B), were friendly, helpful and efficient. We wante We recently bought a new Honda CR-V at Honda West. The staff we worked with (Darren H. and Mattew B), were friendly, helpful and efficient. We wanted a white car and even though there was not one at this dealership, they found one for us in only a few days. The overall experience was very good and we feel satisfied with the service and the price we got. More

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I initially chose Honda West out of convenience to my home as it was the closest location. I did some research online including visiting Honda West's website of inventory for both new and used vehicles. home as it was the closest location. I did some research online including visiting Honda West's website of inventory for both new and used vehicles. Within a day of submitting a request for more information on a new Honda Accord I was contacted by a sales representative to come into the sales office. He went over their inventory on hand based on my criteria and we were off on a test drive within a half hour. By the end of the day (actually 1 1/2 hours) I had test driven the car, selected my options, traded in my used Honda Accord and had the deal done. Within 3 days all of the options I had selected were complete and I went in to drop off my old car and pick up the new one. Overall it was a great experience and I would recommend Honda West to anyone looking to buy a new Honda. More

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Did my internet pricing homework before contacting Darrin with an internet quote. Next we had 2 email goes on the price and had an almost "final" price. Then we visited the dealership and test drove the car with an internet quote. Next we had 2 email goes on the price and had an almost "final" price. Then we visited the dealership and test drove the car and next settled on the "final" price. No hassles, no grief, easy doing business with. More

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This is our second car with Honda West. Both times we received excellent service from Darrin and got a good deal on what we were looking for. Will for sure come back to Honda West in the future. received excellent service from Darrin and got a good deal on what we were looking for. Will for sure come back to Honda West in the future. More

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Was looking for an inexpensive second car and after checking a few online I found one at Honda West. They made the entire purchasing experience painless. Thanks! checking a few online I found one at Honda West. They made the entire purchasing experience painless. Thanks! More

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Darrin Hurst was our contact with Honda West and both my wife and I were very pleased with the service we received. We felt that the overall experience was very good. Everything was explained well and we fe wife and I were very pleased with the service we received. We felt that the overall experience was very good. Everything was explained well and we felt great about our purchase. More

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Darrin Hurst (Sales Rep) did a great job. He showed me the various features of each Civic model, explained finance and lease options, took me out for a test drive, and went over all the details of the car the various features of each Civic model, explained finance and lease options, took me out for a test drive, and went over all the details of the car when I picked it up. I would recommend him to anyone interested in buying a new vehicle. The only issue I had dealing with Honda West was the fact that my insurance pink card was not available when I arrived to pick up the car. I asked my insurance company to fax a copy to the dealership, but that did not happen. Marian Morris or Terry Dabreo (both are Financial Service Managers) should have followed up with either me or my insurance company to insure that my insurance documents were in the file. I had to call my insurance company when I arrived to pick up my car and then I had to wait for quite a while until I could connect with someone at the insurance company who then faxed the temporary insurance documents to Honda West. One other little issue; the credit card machine at Honda West did not work on the first attempt and the message came back that my credit card was declined. This was embarrassing. Terry Dabreo gave me a strange look as if I was a dead beat using a bad credit card. He didn't say anything. He didn't have to. It seemed clear as to what he was thinking. I asked him to try the card again, as I know that I had recently made a large payment on that credit card and the card should not have been declined. On the second attempt using the credit card machine, the transaction went through properly and was accepted. More

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