Darrin Hurst | Page 16

Satisfied customer Definitely satisfied with the quality of service I received. The salespeople made me comfortable and they worked with me in regards to budget, payment Definitely satisfied with the quality of service I received. The salespeople made me comfortable and they worked with me in regards to budget, payments, etc. More

Report | Print

This Dealership is full of awesome people!!! I really suggest this dealership as they helped me a lot in choosing the correct vehicle and many other things. They are the best! Specially Darrin I really suggest this dealership as they helped me a lot in choosing the correct vehicle and many other things. They are the best! Specially Darrin Hurst ( Sales Person ) is very kind and he helped a lot in finding the best choice. More

Report | Print

Best experience ever I have been buying Honda products for over 30 years and this was the best experience so far. Darrin was extremely professional, knowledgeable and acco I have been buying Honda products for over 30 years and this was the best experience so far. Darrin was extremely professional, knowledgeable and accommodating. He spent lots of time showing me the ins and outs of my CRV and that takes quite a bit for someone technologically lacking. He is willing to go that extra !ile to make the task enjoyable and less confusing. Awais was by far the best financial officer I have encountered. He explained all options available and provided the affordability I was looking for. O have been to most of the Honda dealerships in southern Alberta and Honda West has proven to be the best. I hope I will find this same type of treatment when encountering the other areas of the operation. More

Report | Print

THE BEST DEALERSHIP IN CALGARY Hi, First of all, I would like to express my great appreciation to Matthew Baillie & Darrin Hurst for the great services that they provided to me Hi, First of all, I would like to express my great appreciation to Matthew Baillie & Darrin Hurst for the great services that they provided to me when I purchased my new vehicle, and looking forward to doing business with Honda West again in the near future. More

Report | Print

2015 CRV Darrin was great - he was very knowledgeable and not the typical "pushy car salesman". He took his time to explain the vehicle and understand what we Darrin was great - he was very knowledgeable and not the typical "pushy car salesman". He took his time to explain the vehicle and understand what we were looking for. We only had intended to view the CRV and ended up buying one on the spot! More

Report | Print

New Car I was looking for a more fuel efficient car which lead me to Honda. After browsing online and visiting a few dealerships, I contacted Darrin and in n I was looking for a more fuel efficient car which lead me to Honda. After browsing online and visiting a few dealerships, I contacted Darrin and in no time, I had an appointment to test drive the V6 Accord. After the test drive, my mind was made up. Darrin was upfront, no BS, and we got the paperwork started. After dealing with Darrin, I met with Matt and we went forward with the financial side of things. 2 Days later I picked up my brand new Accord. It's been a month and I'm very happy with my purchase. I will be recommending them to my friends. More

Report | Print

My new 2015 Honda Fit It was devastating to have my previous car (2008 Fit) written off when my friend was driving it. I called a lot of places including the dealership whe It was devastating to have my previous car (2008 Fit) written off when my friend was driving it. I called a lot of places including the dealership where I purchased my previous car and it was Darrin Hurst at Honda West who responded in such a caring manner, with such attention explaining options and being available that had me purchase through him. Matt Baillie in Financing was great too. Thanks all Rev Debra Faulk More

Report | Print

Not pressured. Darrin was very helpful in explaining the features of the Civic. He was patient with my decision making process and answering the many questions I po Darrin was very helpful in explaining the features of the Civic. He was patient with my decision making process and answering the many questions I posed. Darrin was gracious about accompanying me on a second test drive. HE was not pushy about adding 'extras' but rather just let me know what was available and what might be helpful. Awais was helpful in working through the financial complexities of my purchase. More

Report | Print

Honda West is and should be “embarrassed” We recently purchased a 2014 Odyssey EX from Honda West. The actual purchase went well; however, it went drastically downhill upon delivery of the v We recently purchased a 2014 Odyssey EX from Honda West. The actual purchase went well; however, it went drastically downhill upon delivery of the van. The van was delivered without the tow package, which Honda West failed to notice. Upon bringing the van back in to have the tow package installed Honda West then damaged the door of the new van. They said they would make it right and admitted to how embarrassing this situation was. We eventually settled on replacing the 2014 van with the purchase of a 2015 Odyssey since 2014’s were no longer being produced. At the scheduled delivery appointment for the 2015 Odyssey it was discovered that the protection package was not installed necessitating leaving the van at Honda West and rescheduling the delivery. At the second delivery appointment for the 2015 Odyssey we discovered that the Remote Engine Starter had not been installed. This, of course, required ANOTHER trip out to their dealership for that installation. After discovering this last oversight by Honda West we were given the impression that they would call to schedule the install. After a week had passed they had not contacted us. We then contacted them and scheduled the install. This entire saga was ridiculous and the dealer should be highly embarrassed. Based on our experience we have no idea why this dealer has a Dealership of the Year Award. Honda West managed to make the new car buying experience a terrible one for us. They say they value their customers’ time. Obviously they do not as we had to make numerous trips to their dealership over two months to finally receive the van we had purchased. This shows a lack of respect for the customer and a high degree of incompetence. A detailed inspection prior to the delivery of either van would have ensured we received the vehicle we had purchased. Perhaps if that had been done at the start we could have avoided this entire mess. We love our Honda vehicles and this dealer lost a lifelong customer. We would not recommend this dealer to anyone for either sales or service. More

Report | Print

Visited for new Honda Civic I visited this dealer to buy a new Honda Civic. According to the salesperson, they had very well priced cars with reduced profit margin and he advised I visited this dealer to buy a new Honda Civic. According to the salesperson, they had very well priced cars with reduced profit margin and he advised me to visit websites like Unhaggle to confirm. I did and based on my research Honda West was asking for the maximum price. So, I offered them an average price or what the "average Joe" pays. The salesman then came back to me with offering a lower trim with the exact quote: "for that kind of money". Note that the price that I offered was not significantly lower than the price tag but the difference between this trim and the lower trim that he offered was $2,300! More

Report | Print